The main reason I chose Roomia was the half-price offer for the first three months, which was a great deal. Being able to use the moving van was also a huge benefit. Ben and Issy were both great—very... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic Customer Service which made everything so easy! I have to give a big shout out to Debbie who is the reason I decided to take the unit. Everything was explained and the whole experience put m... See more
Company replied
Great service from the team at ROOMIA Oran Park! The entire process was quick, easy, and hassle-free. The facility is brand new, clean, and well presented. The application process was smooth from star... See more
Company replied
Highly recommend Roomia for all storage needs have been using them for 2 and a half years and still use them. Extremely pleasant helpful staff, property is well kept and very convenient anytime acce... See more
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- RV Storage Facility
- Storage Facility
About Roomia Self Storage
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
265-267 Halifax Street, ADELAIDE, SA 5000, Australia
- hello@roomia.com.au
- roomia.com.au
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We used both the self-storage unit and…
We used both the self-storage unit and car parking space for a year, and we’ve had a great experience. The service was fantastic and the staff were always friendly and helpful. The facilities are clean and well maintained. We would definitely come back in the future!
September 4, 2026
The team were great really helpful
The team were great really helpful . Showed us different sizes of storage which really helped us . They took us through every step to show us how everything works .
Definitely would recommend these guys
September 7, 2026
Used the storage facility for about 12…
Used the storage facility for about 12 months. The service was excellent,all staff were friendly and helpful.
September 5, 2026
Unprompted review
Love the tour on the golf cart
Five star experience .nothing was too hard and we loved the tour on the golf buggy
September 4, 2026
Reply from Roomia Self Storage
Thanks Craig! We’re pretty sure every self storage tour is better with a golf buggy involved 😄 So glad the O’Connor team made everything easy and gave you a five-star Roomia experience.
Reply from Roomia Self Storage
Thanks Ian! Helpful, easy to talk to and making storage feel simple is exactly what we want from our St Marys SA team. We really appreciate the five stars.
The staff in reception were very…
The staff in reception were very helpful and showed us everything we needed to know. They made the experience a pleasure.
September 4, 2026
Reply from Roomia Self Storage
Thanks Jeanine! We love hearing that the Springfield team made everything clear, helpful and genuinely enjoyable. Self storage can be unfamiliar territory, so making it easy from day one is a big part of what Roomia is all about.
Great experience.
We could easily change to a larger storage area when we needed to. It's a clean secure storage facility. The staff are friendly and helpful.
September 2, 2026
Reply from Roomia Self Storage
Thanks Tim! Great to hear switching to a larger storage unit was nice and easy. Thanks for choosing Roomia.
Reply from Roomia Self Storage
Thanks Leah! We’ll make sure Izzy sees this — she’ll be chuffed. 😊 Friendly, helpful service is a big part of the Roomia Oran Park experience, so it’s lovely to hear she looked after you so well.
Reply from Roomia Self Storage
Thanks Gaurav! Short, sweet and five stars — we’ll happily take that. 😄 We’re so pleased you had a great experience with Roomia.
Great service and advice by staff.
Great service and advice by staff.
Further intial discount offered out competed many other companies
September 1, 2026
Reply from Roomia Self Storage
Thanks Andrew! We’re glad the Roomia team could help you find an option that worked for you.
Great storage facility with easy…
Great storage facility with easy access. Carolyn was so lovely and helpful and explained everything clearly. Nice and clean with good trolleys to wheel our things to our unit. Highly recommend this facility.
September 4, 2026
Unprompted review
Reply from Roomia Self Storage
Thanks Donna! We love this. We’ll make sure Carolyn knows she earned a special mention. 😊 Easy access, clean storage spaces, handy trolleys and people who explain things properly are all part of making self storage easier at Roomia O’Connor.
very helpful and very secure
August 31, 2026
Reply from Roomia Self Storage
Thanks Jo! Helpful and secure — two words we’re very happy to see together. Thanks for choosing Roomia Beverley for your self storage.
We found our experience with roomia…
We found our experience with roomia very easy and the staff were very helpful and friendly
September 3, 2026
Reply from Roomia Self Storage
Thanks Stacey! “Easy, helpful and friendly” is exactly how we’d like self storage to feel. We’re so pleased the Roomia St Marys NSW team looked after you.
Chrinside park Roomia highly recommend
I've never used a storage unit before.
The guys in the office made my experience so easy and helpful
I highly recommend Roomia
July 11, 2026
Reply from Roomia Self Storage
Thanks Shaun! First-time storage can come with plenty of questions, so we love hearing the Chirnside Park team made the whole thing feel easy. Thanks for the recommendation, and welcome to Roomia!
Great customer service and easy to use…
Great customer service and easy to use app.
September 3, 2026
Unprompted review
Reply from Roomia Self Storage
Thanks for the five stars! Great service plus an easy-to-use access app is exactly the combination we’re aiming for at Roomia Oran Park. Glad we could make your storage experience nice and simple.
Good initial contact and selection options
Good initial contact before site visit.
Friendly efficient Service from the team
Shown the many options before selecting
Site well kept and clean
Details for setting up storage access well explained.
Overhaul an easy pleasant experience.
September 1, 2026
Reply from Roomia Self Storage
Thanks Craig! We really appreciate the detailed feedback. Helping customers compare storage options, see the facility and understand access before choosing a unit is exactly how we think self storage should work — simple, clear and no guesswork.
Reply from Roomia Self Storage
Thanks Wayne! Smooth, quick and easy — three of our favourite words when it comes to self storage. 😄 Great to hear the Roomia Minchinbury team made it simple for you.
Great Customer Service
Great communication from staff from when we went to just have a look until the day we moved in. We enquired about the moving van, which was unfortunately out for repairs, but were kept in the loop on the off chance it was available before we moved in.
Moving day was easy - the gentleman at reception showed us how to use the lift, where the trolleys were kept and the best door to enter depending on a large load or just needing to grab something from our storage room.
It's so great to have space in our garage again and know our items are safe and secure 10 mins down the road if we need them.
September 2, 2026
Reply from Roomia Self Storage
Thanks Jade! We’re really pleased the Beverley team kept you informed, particularly while the moving van was off the road, and helped make move-in day straightforward. And getting your garage back while your things are safely stored nearby? That’s a Roomia win. 😊
Reply from Roomia Self Storage
Thanks! We’re glad you’ve had a good experience with the team and your storage at Roomia St Marys NSW. We really appreciate the five stars.
The team was great to work with
The team was great to work with
c
Carolyn was very helpful and ensured the smooth transition and all was ready to go when I drove up with my first trailer load
great work to all
August 29, 2026
Reply from Roomia Self Storage
Thanks Tony! Arriving with the first trailer load is definitely not the time you want surprises. 😄 We’re so pleased Carolyn and the O’Connor team had everything ready and made your move into storage nice and smooth.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.