ROASTLY MUNICH Reviews 

179
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently discuss the fast shipping service, noting that online orders arrive promptly and in pristine condition. Many consumers are particularly impressed by the outstanding quality of the products and the thoughtful, premium packaging full of nice accessories. Purchasers consistently describe the user interface as simple and intuitive, expressing complete satisfaction with their overall purchase experience. However, some reviewers were not happy with delivery delays, noting that shipping occasionally took longer than expected or encountered carrier issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with the solid build, nice... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products feature a solid build, excellent... See more

User experience

Consumers find user experience to be positive, highlighting an effortless shopping process, excellent... See more

Service

Users describe positive interactions with service, highlighting great support and reliable assistance.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick shipping and great product, which arrives in a premium and nice packaging. One note: the quality check sticker put on top of the lid of the bellows hopper has left its glue on the lid difficult... See more

Rated 5 out of 5 stars

Great service, fantastic price, fast delivery, the kind of service you expect from a great company! High quality product, well packaged. Thank You!

Rated 5 out of 5 stars

Fast delivery to start with. Grinder DF54 more than satisfied my expectations. Easy to use, solid build, stylish...100% recommend!

Rated 5 out of 5 stars

Excellent grinder purchase. Quality product with nice simple user interface and great grind options / settings.


Company details

  1. Coffee Machine Supplier

Written by the company

Great coffee starts with great equipment. Full stop. Based in the heart of Munich, we provide coffee equipment that help home baristas achieve the legendary 'perfect shot'. We focus on mid to high end equipment that deliver consistency and quality. Starting from our acclaimed DF-Series grinders, every product in our catalogue is a little gem on its own.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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No recent history of asking for reviews

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4.9

All reviews

(179)

179 reviews in the last 12 months

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Rated 5 out of 5 stars

The product is amazing

The product is amazing, the shipping was fast, and the folkow up was appreciated until product received.

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

DF54 is a great upgrade to my previous…

DF54 is a great upgrade to my previous Baratza Encore. No comparison. Amazed how good the quality is vs. how affordable it is. For an enthusiastic home barista, it’s a great product!! Additionally the shipping was quick and smooth!

October 30, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely great experience

Absolutely great experience with Roastly.
I bought a DF64 Gen2.
What I really like is the goodies package with the included tools. The packaging is very nice, too.
Besides that, a really fast delivery and great service.

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

The delivery was very fast. The quality of packaging excellent and the experience of unboxing really nice! I was also very happy with the extra equipment touches! I would strongly recommend Roastly for EU!

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, fast delivery, cute goodies, smooth processing, reassuring warranty ... an all around great experience. 5/5, would do again thank you!

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and Products

Great service and nice packaging. I first ordered the wrong model of my D64, after I wrote the support they quickly replied and fixed it. The Grinder came in a fancy package with nice accessories.

October 3, 2026
Unprompted review
Rated 4 out of 5 stars

Good experience, but room for improvement

Positive:
- Product is very good.
- Price is correct.
- Delivery was fast.

Negative:
- Unnecessary overpackaging. Way too much material was used to double pack. Including corner protection pieces made out of plastic instead of cardboard. Knowing what we know today on plastic waste, this is not responsible.

October 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I don’t usually write reviews, but I really wanted to make an exception for Roastly.

I’m so happy with both the machine and the experience so far. What really stands out is the customer service. Every time I’ve had a question, they’ve been so helpful, friendly and quick to respond. It makes such a difference when you feel that a company genuinely cares about its customers.

I’m really happy with my experience and just wanted to share that. Thank you, Roastly, for the great service! ☕️

October 21, 2026
Unprompted review

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