ROAS Labs Reviews 

73
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for being exceptionally responsive, friendly, and always ready to help at any hour. People note that staff members answer instantly and successfully guide them through every single step with remarkable patience. Consumers also love the digital platform, describing the portal as incredibly easy to use and efficient for managing ad accounts. Reviewers emphasize that setting up new campaigns is fast and straightforward, leading to smooth daily operations and consistent performance. Many consider these ad accounts far superior and reliable compared to other service providers they have previously tried.

What people talk about most

Customer service

Consumers find customer service to be positive and reliable, highlighting 24/7 availability and prompt... See more

Service

Customers consistently note positive experiences with service, highlighting a professional and knowledgeable... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting a professional, knowledgeable,... See more

Response time

People report positive experiences with response time, highlighting that support is available 24/7 and... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform features an intuitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They’re a top-notch agency. They’re super responsive, several team members are in a WhatsApp group, and they reply instantly. If you’re getting into e-commerce like I am, I recommend them 100%... See more

Company replied

Rated 5 out of 5 stars

We've had a great experience with ROAS Agency so far. Their team is incredibly helpful, and the level of support has been outstanding. They always respond quickly, and no matter what issue comes up, t... See more

Company replied

Rated 5 out of 5 stars

I’ve been a member of the club for 1.5 years and have had a great experience. The support team is always available and ready to help whenever we face challenges and setbacks. They are responsive, supp... See more

Company replied

Rated 5 out of 5 stars

The team is phenomenal, they are professional and responsive and even checks in with you regarding any invoices. They truly understand what we’re looking for in terms of their service. Working with th... See more

Company replied


Company details

  1. Online Marketing Agency
  2. Software Training Institute
  3. Software Vendor

Written by the company

ROAS Labs provides AI-powered advertising infrastructure for e-commerce brands. Our ecosystem ROAS Academy, ROAS Agency, ROAS Portal, and ROAS AI helps advertisers build stable, scalable Meta, TikTok, and Google advertising systems. Learn, operate, and scale with confidence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(73)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My favourite agency to work with

I've been with ROAS for a couple of months now and both the agency accounts and the service have been top tier. The dashboard is easy to use and makes managing everything efficient, the ad accounts are strong, and the customer support team is genuinely great. They're my favourite agency and they make things a lot easier for us.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a really good experience with…

I’ve had a really good experience with ROAS Lab so far. The platform has made it much easier for me to understand my numbers, track my ad performance, and make better decisions with my campaigns.

What I like most is that everything is organized in one place, which saves me a lot of time and makes managing my e-commerce business less overwhelming. The support has also been helpful whenever I’ve had questions.

If you’re serious about improving your understanding of your ads and scaling your e-commerce business, I definitely recommend giving ROAS Lab a try!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

ROAS is one of a kind

ROAS is one of a kind. They are available 24/7, the platform works without any issues, and allows me to scale my business with no interruptions. Sunday morning or Wednesday evening - nothing changes. ROAS Labs has probably been the biggest game changer in the whole marketing space in a long time.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

The support is great

The support is great! ROAS Agency is really there to help you 24/7. Every question is answered professionally, and they always keep you up to date. I wish I owned the company 😎

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great team to work with

Great team to work with, very responsive and helpful

August 1, 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Remi,

Thank you for the kind words. Great to hear you’ve found our team responsive and helpful.

Edzard

Rated 5 out of 5 stars

Great service

The team was always quick to assist me whenever I had queries or faced issues

August 13, 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Christopher,

Thank you for the great feedback. We’re glad our team has been quick to help whenever you needed support.

Edzard

Rated 5 out of 5 stars

Great experience so far

Great experience so far, ROAS team has been helpful and supportive.

August 13, 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi TechBazaar,

Thank you for sharing your experience. Great to hear you’ve felt supported by our team so far, and we look forward to continuing that.

Edzard

Rated 5 out of 5 stars

Excellent service

Excellent service! I’ve worked with many agencies before, but ROAS are by far one of the best. The team is professional, knowledgeable, and delivers great results. I would 100% recommend them to anyone looking for a reliable agency.

August 12, 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Armin,

Thank you for the great review and recommendation. We’re proud to hear that our team and service stand out from your previous experiences with other agencies.

Edzard

Rated 5 out of 5 stars

Best service I ever had

Best service I ever had! Wonderfull team and very kind people!

July 16, 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Stef,

Thank you for the amazing words. Hearing that this is the best service you’ve had means a lot to our entire team.

Edzard

Rated 4 out of 5 stars

Very reliable

Very honest and straightforward partnership with them. Very reliable customer support who answer quickly and do not try to mess you over.

August 12, 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Kamyar,

Thank you for the honest feedback. We really appreciate your trust and are glad our reliability and support have stood out.

Edzard

Rated 5 out of 5 stars

Fast, Helpful, and Great to Work With

Honestly one of the best teams I've worked with. ROAS Agency is quick to respond and pretty helpful when you are scaling your ads. Everyone I dealt with was super friendly and actually helpful, not just polite. They answered all my questions fast and made the whole process feel easy. Did I mention they're fast? Because they really are.

February 11, 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Karim,

Thank you for the amazing feedback. Really glad to hear our speed and support made the whole process easy for you.

Edzard

Rated 5 out of 5 stars

Love these guys

Love these guys. been using em for 4 years now. no problems. and tons of support agents.

August 21, 2025
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hey Sandro,

Four years together already, thank you for your continued trust and loyalty. We really appreciate having you with us for all these years!

Edzard

Rated 5 out of 5 stars

Roas provides excellent support

Roas provides excellent support, especially if you're new to Meta advertising. The team guided me through the process and was always available to answer my questions. Their communication is prompt, professional, and friendly. Thanks to their expertise and commitment, I was able to get started with confidence. I would definitely recommend Roas.

July 27, 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Jaimie,

Thank you for the thoughtful review and recommendation. We’re really happy our team helped you get started with confidence.

Edzard

Rated 5 out of 5 stars

Very helpful

Very helpful, always have a great experience with them. Does not matter what your questions are

July 26, 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Milan,

Thank you for the kind words. Great to hear you’ve consistently had a positive experience with our team and support.

Edzard

Rated 5 out of 5 stars

Always available

Always available! Whatsapp service top

July 24, 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Indino,

Thank you for the great review. Really happy to hear our availability and WhatsApp support have been helpful to you.

Edzard

Rated 5 out of 5 stars

I’ve had a positive experience working…

I’ve had a positive experience working with ROAS Labs. Communication has been clear, quick, and professional throughout the entire process. Their team is easy to reach, responsive when questions come up, and makes managing our Facebook ads account feel straightforward. I appreciate the level of support and would recommend ROAS Labs to other businesses looking for a reliable ads management partner.

July 22, 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Ryan,

Thank you for the thoughtful review and recommendation. Great to hear that our communication and support have made managing your ad accounts easier.

Edzard

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