They’re a top-notch agency. They’re super responsive, several team members are in a WhatsApp group, and they reply instantly. If you’re getting into e-commerce like I am, I recommend them 100%... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The team is phenomenal, they are professional and responsive and even checks in with you regarding any invoices. They truly understand what we’re looking for in terms of their service. Working with th... See more
Company replied
I’ve been a member of the club for 1.5 years and have had a great experience. The support team is always available and ready to help whenever we face challenges and setbacks. They are responsive, supp... See more
Company replied
Great to work with and always responsive when you need something done in the ad account. Any issues, they are always there to help, and they let you get away with some cheeky stuff sometimes.
Company replied
Company details
Written by the company
ROAS Labs provides AI-powered advertising infrastructure for e-commerce brands. Our ecosystem ROAS Academy, ROAS Agency, ROAS Portal, and ROAS AI helps advertisers build stable, scalable Meta, TikTok, and Google advertising systems. Learn, operate, and scale with confidence.
Contact info
Bloemstraat 13, 1016KV, Amsterdam, Netherlands
- 085 800 4334
- info@roastrading.nl
- roaslabs.ai
4.8
Excellent
53 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve had a positive experience working…
I’ve had a positive experience working with ROAS Labs. Communication has been clear, quick, and professional throughout the entire process. Their team is easy to reach, responsive when questions come up, and makes managing our Facebook ads account feel straightforward. I appreciate the level of support and would recommend ROAS Labs to other businesses looking for a reliable ads management partner.
July 22, 2026
Unprompted review
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent experience with ROAS. The platform is intuitive, well-structured, and provides valuable tools and insights for advertisers. What really stands out is their customer support—they respond incredibly quickly and are always helpful whenever you need assistance. Highly recommended for anyone looking for a reliable platform to scale their advertising with confidence.
July 20, 2026
Unprompted review
Really good customer service team
Really good customer service team, strong ad accounts, Great support and very easy portal to use.
July 21, 2026
Unprompted review
Reply from ROAS Labs
Hi Josiah,
Thank you for being with us for over a year. Your continued trust means a lot, and we're grateful to have you as part of ROAS Labs.
Edzard
I’ve been using them for over a year…
I’ve been using them for over a year now and one thing I can definitely say is that they always come through for me. They have one of the best customer care service in the game, and their accounts a very good. No issues so far. Even if there’s any issue, they get it fixed Asap
September 21, 2025
Unprompted review
Reply from ROAS Labs
Hey Robin,
Thank you for being with us for over a year. Your continued trust means a lot, and we're grateful to have you as part of ROAS Labs.
Edzard
Great experience with ROAS…
I have had a great experience with ROAS Agency. Their customer support is responsive, friendly, and always willing to assist where they can. Their turnaround time is impressive, and they consistently provide clear, helpful feedback. Highly recommended!
July 1, 2026
Unprompted review
Reply from ROAS Labs
Hi Tshiamo,
Thank you for your review and your honest feedback. We appreciate your support.
Edzard
Best decision to choose these guys
We've had a great experience with ROAS Agency so far. Their team is incredibly helpful, and the level of support has been outstanding. They always respond quickly, and no matter what issue comes up, there's an entire team working to help find a solution. Excellent service and highly recommended!
July 20, 2026
Unprompted review
Reply from ROAS Labs
Hi Adam,
Thank you for the recommendation and your continued trust. Reviews like yours motivate our team to keep delivering the best possible experience.
Edzard
Great agency
Great agency, used them for 2+ years - best of the best.
very good service, responsive and innovative team
July 20, 2026
Unprompted review
Reply from ROAS Labs
Hi Jordan,
Thank you for being with us for more than two years. We truly appreciate your loyalty and your continued support.
Edzard
Reply from ROAS Labs
Hi Jens,
Thank you for the kind words. We really appreciate your trust and look forward to working together for a long time to come.
Edzard
Good service
July 20, 2026
Unprompted review
Reply from ROAS Labs
Thank you for your feedback and for choosing ROAS Labs. We appreciate your support and hope to provide an even better experience going forward.
Edzard
Awesome agency
Started my dropshipping business with 0 knowledge about Meta Ads or advertising in general. ROAS Agency helped my so much in this process. They are always, literally always, open for contact. Every question gets answered, every problem gets solved. The team is always present and available to help you with everything. All the members are extremely friendly and helpful. Really can’t think of anything negative regarding of this agency.
Their support is awesome and their portal to manage ad accounts is super easy to use.
Awesome agency with awesome people!💯
July 20, 2026
Unprompted review
Reply from ROAS Labs
Hey Senne,
Thank you for such an incredible review. We're grateful for your trust and are proud to be part of your journey from the very beginning.
Edzard
The best agency I've ever worked with
The best agency I've ever worked with! Everything is handled quickly, they're incredibly helpful, and they always go the extra mile to assist with anything you need. Highly recommended
July 16, 2026
Unprompted review
Reply from ROAS Labs
Hi André,
Thank you for the amazing feedback. It means a lot to hear that we've been able to exceed your expectations.
Edzard
I have had a very positive experience…
I have had a very positive experience working with ROAS Agency for my ad accounts. The setup process is well organized, and their customer service is excellent. They always keep me informed throughout the process, and whenever I have a question, I never have to wait long for a response.
As a beginner, I experienced some difficulties during the initial setup, but their team immediately stepped in and guided me through everything clearly and patiently. Their support made the entire process much easier and gave me confidence moving forward.
I am very satisfied with both their service and communication, and I would definitely recommend ROAS Agency to anyone looking for reliable ad account support.
July 14, 2026
Unprompted review
Reply from ROAS Labs
Hey Joyce,
Thank you for sharing your experience. We're especially happy to hear that our team could make the onboarding process clear and enjoyable for you.
Edzard
Very smooth experience and very good…
Very smooth experience and very good customer service
July 14, 2026
Unprompted review
Reply from ROAS Labs
Hi Zorya,
Thank you for your feedback. We're glad everything has been running smoothly and appreciate your trust in our team.
Edzard
great customer service
great customer service. always online. 10/10 ad accounts
July 14, 2026
Unprompted review
Reply from ROAS Labs
Thank you for the great review. We're happy to hear our support and ad accounts have met your expectations.
Edzard
Excellent Customer Support
The 24H support and the 7days assistance that ROAS provides allows me to get a excellent experience. No matter what the issue is they are always there to help me out which is for me their best power apart from the actual service I was seeking for.
July 13, 2026
Unprompted review
Reply from ROAS Labs
Hi Rojo,
Thank you for the thoughtful review. We're grateful that our support has made such a positive difference to your experience.
Edzard
They're always happy to help
They're always happy to help - great service.
July 13, 2026
Unprompted review
Reply from ROAS Labs
Thank you for the kind words. We truly appreciate your support and are always here whenever you need us.
Edzard
Reply from ROAS Labs
Hi Alex,
Thank you for your review. We appreciate the recommendation and are happy to hear you've had a good experience so far.
Edzard
ROAS Labs is a very trusful agency
ROAS Labs is a very trusful agency. The best, quickest and comfortable customer service. The nicest account managers. I didn't have any issues so far with it. Just wonderfull.
May 29, 2026
Unprompted review
Reply from ROAS Labs
Hey Kristina,
Thank you for your kind words and support. We're grateful for your trust and look forward to continuing to work together.
Edzard
Reply from ROAS Labs
Hey Noel,
Thank you for your review and for your trust. We're always happy to help, and we're glad you've had such a positive experience with our team.
Edzard
I've had a great experience with ROAS…
I've had a great experience with ROAS Labs. The platform is genuinely easy to use — getting an ad account set up and topped up is straightforward, and moving funds between my wallet and my ad accounts is fast and painless. The team has been the real standout: helpful, knowledgeable, and quick to respond whenever I've reached out. It's made managing my ad accounts far less of a headache than I expected, and I'd recommend them to anyone running paid media.
June 21, 2026
Unprompted review
Reply from ROAS Labs
Hi Jayden,
Thank you for taking the time to share your experience. It's great to hear that both the platform and our team have made managing your ad accounts easier.
Edzard
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.