Pump King 

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Rated 1 out of 5 stars

Ordered via Defence Service Discount (same as Blue Light), waited ages for a card, promises of discounts via text every Friday night detailing said discounts. Get card, texts stopped, fill up, charge... See more

Rated 1 out of 5 stars

Card ordered advised would be one week, arrived after umpteen e-mails 3m later. Text prices all 4-7p more expensive than both supermarket and local independent garages. Straw poll of 50+ people 2 us... See more

Rated 1 out of 5 stars

This was supposed to be the Caravan Clubs flagship new partnership. Initially it looked like we were getting great fuel prices 11p per litre cheaper but only, mysteriously, during the period when nob... See more

Rated 1 out of 5 stars

After several months still no card. The fuel prices sent to my mobile are consistently 6-7p per litre higher than my local petrol station. They originally advertised beating a lower pump prices by 1p... See more

Company details

  1. Association or Organization

Information provided by various external sources

Pump-King is a digital petrol station that offers an exclusive service created for drivers to enjoy discounted Diesel, Premium Diesel and Premium Unleaded at all petrol stations within the United Kingdom.


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(276)

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Rated 1 out of 5 stars

Cancelled my card with pump king last…

Cancelled my card with pump king last year because of there poor customer service. Last week my bank account was debited £36.12 for fuel, I have emailed customer services that I do not have a card and so please explain why I have been debited? To date I still have not received a reply also there head office telephone number doesn’t exist surprise surprise.
They promoted this esso card through the caravan club, I’m sure the caravan club would like to know of there poor reviews.

February 12, 2020
Unprompted review
Rated 1 out of 5 stars

A shambolic company

A shambolic company, after finally registering and activating my card due to their incompetence (5 months) my card has suddenly stopped working. I must have used it about 5 times in total, zero customer satisfaction, zero help or direction.

While you can save a few pennies it is honestly not worth the hassle in any way shape or form.

January 26, 2020
Unprompted review
Rated 1 out of 5 stars

Apparent Stolen Card

After filling my car up I went to use my Esso card that I got from Pump King, unsurprisingly tha cashier showed me the screen flashing CARD STOLEN!!! so somehow I've managed to steal my own card, with name and signature in it, and I'm locked out of my account!!!Pump King can do one!!

January 25, 2020
Unprompted review
Rated 1 out of 5 stars

Pump king price higher than pump price!!!

The first time I used my card at my local esso I checked the pump against the price pump king texted me and all was good, there was a saving. The next few times I didn't check the price, assuming pump king would be cheaper, why not. Today before using the card (not sure why but) I checked the price sms from pump king £1.303 and the pump price was £1.29! So of course I didn't use the pump king card. Now I am concerned that the last couple of times I used the card without comparing the price pump king may have over charged me. WHERE IS MY SAVING!!!

January 11, 2020
Unprompted review
Rated 5 out of 5 stars

Had a CAMH variety since March…

Had a CAMH variety since March 2019,teething problems well noted on various forums, mine sorted, only one glitch since (card renewal) quickly resolved, Esso garage in my town (1 mile), saved over £71, now also get Nectar points, only other garage in town is BP with dearest fuel prices in England. In short -- Thankyou Pump King.

December 31, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

I,am very surprised by all the negative reviews,I have had a card since they first came out and have never had any problem whatsoever,I think a lot of the problems are down to users not registering a debit card and not activating the Esso card correctly.i use it for my car and motorhome with no problems.

August 25, 2019
Unprompted review
Rated 1 out of 5 stars

Horror company with zero service

Horror company with zero service. My debit card was updated , then the fun started. Twice daily emails to which I responded , but they ignore . Their tel line is inoperatve, so cannot speak to anyone.
They have my email and mobile number but make no attempt to contact me. Now the usual threat to send in debt collectors! Really!
I have never experienced such an incompetent and disgraceful service.
ADVICE :
AVOID
CUT UP YOUR PK CARD NOW.

August 20, 2019
Unprompted review
Rated 1 out of 5 stars

Just received my card today 16/8

Just received my card today 16/8. However before i use it, i thought i would check out the reviews.

Only read 5 reviews and that was enough cancelled my account and cut up the card!

August 16, 2019
Unprompted review
Rated 1 out of 5 stars

Only managed to use the card twice in…

Only managed to use the card twice in the whole time I had it. Normally never worked final straw was when I tried to use it and was told the card had been stolen. I have had no correspondence from them so I cancelled my account. I still keep getting a weekly price text from them with no way of stopping it. Very poor customer service.

August 9, 2019
Unprompted review
Rated 1 out of 5 stars

complete waste of time and more expensive than local pricing

Wouldn't even give it one star if I could, their weekly pump prices are always more than I can buy locally and at the moment 8p more than the advertised price at my local Esso station. The only time you might save money is if you need/usually fill up on a motorway where the prices are a huge rip off. overall, a complete waste of my time.

August 8, 2019
Unprompted review
Pump King logo

Reply from Pump King

We always match the current pump price and how much you save depends on your region. We charge nothing for the card and it is free to use.

Rated 5 out of 5 stars

I feel quite lucky to be an early…

I feel quite lucky to be an early adopter of this program, have saved more than a bit on fuel and it has saved me time as well with their web management platform technologies.

July 20, 2019
Unprompted review
Rated 1 out of 5 stars

Waste of time

The first and only time I used it the pump price was exactly the same as pump king, so no discount, and the Esso garage was 2p per litre more than another garage nearby. I also haven't received my supposedly weekly message with prices since May. Seems a complete waste of time and just a ploy to get you to buy Easy.

July 11, 2019
Unprompted review

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