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ProVape Reviews 

1,539
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 960 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the online ordering process is remarkably simple and user-friendly, ensuring that purchases are completed without any hassle. Consumers consistently praise the fast delivery times, noting that shipments arrive promptly and reliably on a regular basis. People also appreciate the wide variety of items available and the consistently affordable pricing across the store. Some reviewers were not happy with delivery delays, tracking issues, or instances where packages were lost in transit. Other buyers experienced frustrations with receiving defective hardware that failed to work properly or encountered unexpected flavors due to product mislabeling.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting great varieties and reasonable prices. Many... See more

Delivery service

Consumers find delivery service to be positive and consistently reliable, with orders typically arriving... See more

Order

Reviewers mention positive feedback about order processes, highlighting that online ordering is extremely... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable and affordable rates... See more

Quality

People report ambiguous experiences with quality, reflecting a sharp division among consumers. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality and pretty good shipping didn’t take too long considering I am in Connecticut. They were based out of California not a problem.

Company replied

Rated 5 out of 5 stars

I got my vape juice super fast. I was a little sketched out at first because they made me send them a picture of where the charge came out of my bank acct but I covered everything important and just l... See more

Company replied

Rated 5 out of 5 stars

I will definitely order from ProVape again. I received my items very quickly. I received exactly what I ordered. The website is great, easy to shop. The purchase experience was easy. I love ProVape!

Company replied

Rated 5 out of 5 stars

Orders are correct, ship very quickly, deliver very quickly as well. I have made mistake using vape stores that use fourth party delivery methods. Pro Vape is consistently on time and the best I have... See more

Company replied


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

About ProVape

Written by the company

Since 2015, ProVape has been a trusted online vape shop serving the US vaping community - from beginners to experienced vapers. We stock every product type vapers need, all in one place, with new arrivals added constantly as our team travels to the biggest vape shows across the US to spot the latest trends, innovations, and products before they go mainstream.

Our Core Collections

Authorized Retailer for 200+ Vaping Brands

With over 200 vape brands in stock, our catalog is constantly updated, and every product is 100% authentic and sourced directly from the manufacturer, so you never have to worry about counterfeits. ProVape is an official authorized retailer for the biggest names in vaping, including:

Why Vapers Choose ProVape

  • 10% off your first order
  • Free shipping on all orders over $100
  • 2% cashback on every purchase
  • 10% military discount
  • Real human customer support - no bots, no scripts, real answers
  • 100% authentic products, backed by our authorized-retailer status with every major brand
  • Constantly refreshed selection, updated directly from suppliers and vape shows nationwide

Why shop with ProVape

Written by the company

100% authentic products!
We only carry 100% authentic vaping products from top brands, backed by fast shipping and real human customer support.
Save more with every order
Get 10% off your first order, free shipping over $100, and 2% cash back rewards on every purchase.

Our shipping promise

Same-day shipping, every order

Order before 4 PM PST, and we ship it the same day (excluding weekends and federal holidays). Every order over $100 also ships free.

Contact info

10% Off On Your First Order & Cash back

Save with our rewards program - 10% off on first order & 2% cash back.

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,539)

1,004 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered from the zero nicotine…

I ordered from the zero nicotine section and you sent me a vape with nicotine. If I wanted one of those I could go to get one at the corner store. It’s hard to find zero nicotine vapes so that was my whole purpose in ordering online. I sent a refund request and haven’t heard back yet.

August 24, 2026
Rated 5 out of 5 stars

I love the convenience of having…

I love the convenience of having everything shipped right to my front door and at such a great value. Way cheaper than buying them in any store that you can find. The only part I did not like was I had a $25 disposable Vape that did not work and I could not return it or get a refund as part of their policy. Luckily it's only been one that did not work so far but that's still $25 that I'm out.

August 17, 2026
Rated 5 out of 5 stars

BEST VAPE EXPERIENCE

I/we have been using Provape for some time now. I had tried a couple other mail order vape stores but was just not satisfied with them. Provape on the other hand is great. Easy to use website, fast delivery and correct products every time. Anyone looking for a unique online experience, look no farther. I highly recommend Provape for all your vaping needs.

August 23, 2026

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