Gail Smallwood-Heinderscheit wasn't only friendly, she was really helpful. She explained where I made a mistake on my application then walked me through the application process. Gail made the whole pr... See more
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Review summary
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The process was streamlined and efficient throughout! I was able to see what plans were available and decide which plan would best fit my professional needs. The complete process was accomplished in l... See more
I had a situation in which a patient threatened a suit, though it was never filed as the treatment provided was appropriate. Both the Nurse liason and the lawyer I was assigned were extremetly reas... See more
Initially, I couldn't access my account, but the site made it easy to go back and log in. After that, the process to renew was straightforward and smooth. I was even able to update a phone number/edit... See more
Company details
- Liability Insurance Company
- Association or Organization
- Business Insurance Company
- Insurance Agency
- Insurance Company
- Student Insurance Company
About Proliability
Written by the company
Proliability
has covered professionals since 1949 with affordable and inclusive professional liability and malpractice insurance for allied health professionals and firms including nurses, nurse practitioners, dietitians and nutritionists, speech pathologists, occupational therapists, athletic trainers, students and more. Proliability
also covers lawyers, physicians, accountants, educators, tax preparers, real estate agents and a host of others. Learn more and shop at Proliability.com
Protect your career
Written by the company
- Professional liability and malpractice insurance
- Affordable, inclusive coverage. Get a quote and coverage today in minutes at proliability.com
Contact info
4050 NW 114th Street, 50322, Urbandale, United States
- 1-800-375-2764
- info@proliability.com
- proliability.com
4.7
Excellent
22K reviews
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My bank account was debited twice
My bank account was debited twice. I’m down $200. I’ve contacted Proliability and have yet to hear from them, one week later.
August 31, 2026
Charging an upcharge for use of a…
Charging an upcharge for use of a credit card is ridiculous, as I have no other options provided for the state of Illinois. This seems like a money grab. It should be rolled into your cost of doing business.
September 4, 2026
Representative was knowledgeable easy…
Representative was knowledgeable easy to renew my policy and make changes
September 4, 2026
Great service
Jennifer was very thorough and accommodating. She was very easy to talk to and did her job great! She deserves a raise.
September 4, 2026
Cheapest in the market and reliable
Cheapest in the market and reliable. Great insurance i would say.
August 28, 2026
Trina was very helpful!
September 4, 2026
Working with the rep Gail was so simple…
Working with the rep Gail was so simple and made everything feel easy to understand and seamless!
September 4, 2026
The person on the phone was easy to…
The person on the phone was easy to understand and courteous.
September 3, 2026
Very friendly rep
Very friendly rep. I believe his name was Jason he was also informative
August 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
i got several notices about renewal but…
i got several notices about renewal but no links worked. I finally got on the website, my account, etc. and I think it wrote a renewal or maybe a new policy?
September 2, 2026
Reply from Proliability
Thank you for your feedback. We apologize for the difficulty you experienced with the renewal process. You did successfully renew your expiring policy. If you have any questions, please call us at 800-375-2764.
Thank you.
super easy to fill out the form and get…
super easy to fill out the form and get a quote!
August 27, 2026
Exceptional customer service!
September 1, 2026
Super easy and fast service
Super easy and fast service. Had no issues with the renewal.
September 3, 2026
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