Purchased as a gift for a friend’s special occasion. The presentation and quality were perfect, and I received lovely feedback about the taste, especially the creme filled centres. A beautifully made... See more
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Company details
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Prestat, acquired by Domori in 2019, was founded in 1902 by the legendary inventor of the chocolate truffle himself, Antoine Dufour. Amongst the oldest British chocolate brands, Prestat is a longstanding supplier of the Royal Household and has been granted two Royal Warrants, by Her Majesty Queen Elizabeth II and Queen Elizabeth The Queen Mother. Prestat is the largest London based chocolate producer, recognised for its creative recipes, whimsical character, and colourful packaging.
Contact info
Unit 8 Powergate Business Park, NW10 6PW, London, United Kingdom
- ecommerce@prestat.co.uk
- prestat.co.uk
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Delicious
Delicious with a proper amount of cocoa, not like cheap shop brands. Quick delivery and had a cool pack in with the choc to protect it from the heatwave
Efficient and straightforward ordering.
Efficient and straightforward ordering.
The product was very well packed for despatch, which is a sign of a company which has both pride in its products and respect for its customers.
I purchased some champagne truffles in…
I purchased some champagne truffles in the half price sale and even though a bargain I'd planned to have one a day and make them last .They arrived at ten thirty and had gone by midday need I say anymore absolutely delicious!
Very quick and well packaged order!
Very quick and well packaged order!
Chocolates are so lovely and second to none!
Faultless…can’t ask for more
DELICIOUS
It was a gift
quickly sent and received
I've been said that chocolate eggs were delicious.
L. from France
Quality product!
My order was dispatched as promised and the quality of the product was brilliant.
Do not expect a smooth delivery
Real issues with the delivery company. It is not DPD it DPD interlink the cheaper company that cannot make an effort to deliver. After the first delivery attempt to the WRONG address I downloaded the app, the second attempt was again at the WRONG address this despite downloading the delivery app and adding pictures. The third attempt was at local place. This is not directly Prestat's fault but charging for a premium service and offering a second rate delivery company sours the experience. I've only ordered twice a few years apart and this is the last time.
Very helpful customer service!
Prestat produces the very best…
Prestat produces the very best chocolates in this country. It’s terrible news that their shop in Piccadilly has closed but on line there are the main choices. Hopefully more types (eg coffee creams) will return and a proper shop too. Prestat is a unique and wonderful brand and their Rose and Violet creams are the very best!! I have shopped there for years.
Absolutely love Prestat
Absolutely love Prestat, my wifes favourite chocolates. Delivery was on time and chocolates were amazing. Thank you
Deliciousness in a box
Delivery since I don't see it at my Waitrose. Taste. Packaging.
Quality.
Perfection
Fabulous chocolates
Fabulous chocolates, well packaged arrived promptly. Definitely will buy again
Delicious chocolates
Delicious chocolates , fast delivery , well packaged , the perfect gift !
Delicious mini mince pies with top…
Delicious mini mince pies with top quality ingredients and the gingerbread chocolate is perfect for winter nights
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