PlayStation Reviews 

PlayStation has treated me unfairly targets me the most when you get banned for no reason and you call to get your account back they give you an attitude for no reason happened to me few months ago their customer service sucks and is it slow I will not be buying gta 6 or PlayStation plus at all I no longer support PlayStation 4 all my support will go to Xbox 1 and pc I think yall should support Xbox 1 and pc cause PlayStation isn't even good anymore since the downfall ps3 workers actually helped you when u called them PlayStation 4 workers just are money hungry and wanna insult their customers and not help at all so everyone give ps4 one star if they would have treated me better maybe they wouldnt have gotten a bad report PlayStation 4 targets who they want and they let others do whatever they want cause a few months ago when i got banned for no reason they wouldn't give my account back but they gave my friend his account right away I got nothing good to say about ps4 or ps5 so i will not be buying a ps5 if anything i can buy a Xbox 1 series if I buy another system im tired of supporting a company who doesn't care about their customers and clearly ps4 is one of them who doesn't care and is money greedy cooperate I hope u this comment and fire them ps4 workers cause they deserve that and they are the ones targeting people and running away your customers. This report is from Mia someone who mistreated by ps4 I might sue the PlayStation 4 workers for all the trouble they have given me the last few months my uncle can sue PlayStation 4 workers for millions of dollars

I needed help on my account and i went to their support site i said i needed help it took half a hour for them to respond after there response they said they were busy and could not help me i waited again same thing i said ok like me go tomorrow like i cant make it up same thing we are sorry we are busy come back another waited another day same thing like probably the worst experience 0/10

Verify age. What a joke.
I need to verify my age to send messages or use comms. Sony is stupid.

Terrible - almost non-existent customer care!! So expensive, you spend 100s and can not sort a simple technical issue for days. How rude!!!

Charged for a game twice and it still would not start or launch, Sony was good, now a waste of time as Activision is. Sadly we all know after yrs of playing this is true. The compatibility pack is not available anymore so do not waste your time or ask why it is for sell in the store.Maybe Sony should have stuck to cassettes...

You are the greediest company known to man playstation God damn I have to give you so much personal info for chat, the most basic of things ever just get rid of it no one has ever been groomed on PlayStation party chat

Playstation network (PSN) is the single most disgusting thing I've ever seen and use in my entire life. It made me so incredibly frustrated like nothing before. EVERYTHING doesn't work. NOT A SINGLE THING makes sense.
I tried to enter to the Playstation Network on my console. I had my address, my email and my ID. It doesn't work, I have to generate a "device's configuration password". No problem, I follow the link. I must access my account via computer in order to generate this password. Doesn't work. Ok, no problem, I try to recover my account. follow the procedure, they ask me for my date of birth. I insert my date of birth, doesn't work.
Ok, I try to make another account with another email. This email already has an account. WHAT. ok, I manage to access this account, I generate the "device's configuration password", try to access the PSN on my console and... guess what? doesn't work. I can't access PSN of "another user". Ok, I create another user on my console, try to access the PSN again, generate another fu**ing "device's config pass", and... IT DOESN'T WORK, IT JUST ASKS ME AGAIN FOR ANOTHER DAMN DEVICE'S CONFIG PASS.

tldr: PSN doesn't want me to be happy, cannot access it on my console, tried all day, gave up.

The absolute horrible part about PlayStation is the part where if u buy a game u cant even trial to see if u like and u buy it anyways and even play it for under half a hour ur still not allowed to refund the game bc u have alr downloaded it and played. Biggest bs ever just trying to get money in any way possible horrid company don’t ever buy a console here I would rather play Xbox, Ai Support aswell f#cking bs

I recently found out you don't actually own any one game you have with playstation, at any moment they can take away the game you spent nearly 100 euro for and they will eventually do this to every one of your games.

I did not realise this when I decided I was a "playstation guy" when I was younger. Let's just say I've not a single shred of loyalty to them whatsoever.

And the fact there won't even be an option for physical games anymore is just ridiculous.

They are getting shitter and shitter and I'm not at all sticking with them, I'm going to get a pc for gaming instead,,, goodbye playstation you cheating partner you.

What PlayStation is doing in trying to erase physical media is anti-people, anti-gamer, and anti-gaming. They are blatantly engaging in evil, dystopian practices in order to make more money, they have no care for their players or for the future of gaming. They should be ashamed of themselves.

unfortunately its nearly impossible to resolve any issue because there is no way to speak to anyone about an issue.

Awful service. Get harassed online from multiple profiles from a hacker. Reported the profiles. In return got my account suspended. Tried contacting Sony support, explained everything and still account left suspended. And they got a cheek to charge you for psn live. Absolute scam. After 15 years of using playstation platforms it is time to bin the console.

Joke of a company, not only can you not refund a game if you downloaded it and played it for 5mins. You can’t even do it if you haven’t played it, as a matter of fact you can’t do it even if you started downloading but let’s say not finished it. Best thing is, your ps5 default setting is to start downloading a game once bought.

After speaking with support they also sent me a link to leave a review… only though the link does not work

Sony force you to upload legal ID to play video games

THE WEBSITE IS HORRIBLE I CANT CLICK ANYTHING WHEN THAT FINALLY WORKS I CANT EVEN TYPE TO THE ONLINE ASSISTENT AND THEY WONT ANSWER THE DAMN PHONE

Since the release of PS5 Sony has just become a joke. First they release the controllers that get stick drift over and over and over again and never fix it.
Then they steal films that customers have paid for and immediately after announce they’re getting rid of physical games. Ontop of this is the continuously disgusting prices on their store and now they think fans are going to accept their blatant attempt at forcing a monopoly on their store which is mostly flooded with ceeepy hentai games
They have gone so far down hill it’s beyond belief

Horrible buisness practices by corporate. Stop killing games. I for one will be spending money somewhere else.

Since PlayStation withdrew hundreds of paid for films and then withdrew physical media - so any games you 'buy' you don't actually own and can't be withdrawn at any time, they've lost my custom. PS5 will, sadly, be my last Sony product.

My grandson had his PlayStation account for a couple of years. On June 1st I purchased the year subscription for PlayStation plus, 13 days later he was banned for arguing with another kid( both 8 years old) and the refuse to refund my money. Such a scam! What happened to freedom of speech and expression. PlayStation sucks would not recommend to anyone!!!

PlayStation network is literally the worst experience I’ve ever had two people hung up on me which is supposedly a violation I never raised my voice or anything never disrespected anyone, it’s like they’re not even attempting to help their customers