Excellent quality and half the price we had been paying locally. The savings allowed us to try a new product and both cost less than the one we were using before. Shipping is quick! Very satisfied and... See more
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Review summary
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I've been having some trouble destressing after work and their products always soothe and calm me to get on with my afternoon and/or a good night's sleep. Delivery was quick and easily traceable. Will... See more
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Plain jane always has great quality CBD, especially the flower, exceptional choices, there's always new product to try. Plain jane delivers there cbd on time, sometimes early, and it always come fresh... See more
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Very quick updates on shipping, tracking and delivery! Loved how discreet everything was and how nicely packaged everything was. Product very nice and can’t wait for my next purchase! Easy communicati... See more
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Company details
Written by the company
We offer the best CBD flower and other products at the best prices. We have a large selection and consistent high quality. We search far and wide to find the best hemp flower farms in the US. We're located in the hemp capital of the US in Southern Oregon. We negotiate large purchases to get you the best price. For the same quality, you will always get the best price with Plain Jane. Instead of spending our money on fancy marketing, we pass the saving directly to you. Hemp CBD flower should not be a luxury good. It should be affordable and accessible. That's our mission here at Plain Jane.
Contact info
PO Box 1761, 94705, Medford, United States
- (833) 420-6621
- hi@plainjane.com
- plainjane.com
4.6
Excellent
17K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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This Is a fraudulent company that does…
This Is a fraudulent company that does not ring up your products as bogo! They do not offer accurate refunds & you do not get what is advertised online! Avoid at all cost! Save your money & Customers service is very unprofessional and will not help you, but they know that they're wrong.That's why they offered me a twenty dollar credit instead of a twenty dollar refund! Never again!
March 20, 2026
Unprompted review
Reply from Plainjane
Hi Mone John,
We’re sorry to hear you were unhappy with your experience. We want to clarify that the BOGO promotion on your order was applied correctly, including the free promotional items added to the order at no cost. Refunds can only be issued for products that were purchased, not free promotional items.
Although your order did not qualify for a full refund under our policy, we still offered a $20 store credit as a courtesy to help resolve the issue. We never intend to mislead our customers and always do our best to provide fair support and clear communication.
We appreciate your feedback and are sorry again that your experience did not meet your expectations.
Did Plain Jane change owners?
Did Plain Jane change owners? Because, it has been a while since my last purchase and on 420 I took advantage of the promos and stuff. And my package took almost 3 weeks to arrive and that packaging was awful. It was not the same as always. Since the moment the order was taking so long, I was skeptical because they never take so long and now that I received the package it was just awful. What happened?
The only thing that comes to mind is they changed administration or something. Products kinda look the same, but I'm not sure anymore. It's a little bit of a disappointment
May 5, 2026
Unprompted review
Reply from Plainjane
Hi Chetachita,
We’re sorry to hear that your recent experience did not meet the standards you were used to from us. To answer your question, Plain Jane has not changed ownership. However, during our 4/20 promotion, we experienced a significantly higher volume of orders than usual, which unfortunately caused longer processing and shipping times for some customers.
We also apologize if the packaging did not meet your expectations. Customer feedback like yours is extremely important to us, and we are actively working to improve both our shipping process and presentation moving forward.
We truly appreciate your longtime support and are sorry that this order left you disappointed. We hope to have the opportunity to provide you with a much better experience in the future.
Not What You Think This Is.
Browsing and looking at the products was ok I guess. But if you are a REAL smoker, this WILL NOT cut it for you. I would get this for my very old grandmother, but even she might not feel anything.
March 27, 2026
Unprompted review
Reply from Plainjane
Hi Shalinda,
Thank you for sharing your feedback. We understand that everyone’s preferences and expectations are different, especially depending on the type of products they are accustomed to using.
Our products are hemp-derived and intended for customers looking for that specific experience, which may feel milder compared to other products some consumers are used to. We always encourage customers to review product descriptions, cannabinoid content, and lab information to help choose the option that best fits their preferences.
We appreciate you giving us a try and thank you again for your honest feedback.
AVAILABILITY GONE WRONG
The CBD advertised on the website is rarely available. So if you find what you want and it’s available, buy it up. There is no customer service to inquire about availability of CBD, only an answering machine. But, good weed.
January 4, 2026
Unprompted review
Reply from Plainjane
Hi Emily,
Thank you for your feedback and for the kind words about our products. We understand how frustrating it can be when certain CBD products are out of stock, especially popular items that tend to sell quickly.
Our inventory can fluctuate due to high demand, but we are continuously working to improve product availability and restocking. We also apologize if you had difficulty reaching customer support, as we know timely communication is important, and we are actively working to improve that experience as well.
We truly appreciate your support and your patience.
Plain Jane says that they’re bud is…
Plain Jane says that they’re bud is tested for purity and safety, they list that on their site multiple times. But when you really look at the coa’s, they in fact do not test for safety and only test for purity not for contaminants etc. if you’re going to buy flower from somewhere please make sure that they have transparent coa’s that CLEARLY show that it’s been thoroughly tested. Plain Jane does not test for contaminants you have no idea what you’re putting in your body at that point. Very lucrative business practice.
November 8, 2025
Unprompted review
Reply from Plainjane
Thank you for sharing your concerns. Transparency is very important to us.
All Plain Jane hemp flower is third-party lab tested, and current COAs are available on our site for customer review. At this time, our flower is tested for cannabinoid potency and regulatory compliance. A full panel safety test is currently pending, and updated COAs will be posted as soon as those results are finalized.
We always encourage customers to review COAs and contact our support team with any questions about specific batches.
Best hemp around
Been getting hemp flower for years through them, always fantastic.
November 24, 2025
Reply from Plainjane
Hi Kar,
Thank you so much for the kind words and continued support! We’re thrilled to hear you’ve consistently enjoyed our hemp flower over the years. We truly appreciate your trust in Plain Jane and look forward to continuing to deliver quality products you can rely on.
very high quality products
very high quality products! love the various ways of using it, the salve cream is a life saver and the cbd joints mellow me out perfectly.
August 12, 2025
Unprompted review
Reply from Plainjane
Hi Neda,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying our products and that the salve and CBD joints are making a positive difference for you. Your support means a lot to us, and we’re glad we can help you feel your best.
Got the indoor Kush cake
Got the indoor Kush cake, indoor orange gas, and the indoor jelly donut. All three of these indoor strains were incredibly dry basically fall apart when you touch them not sticky at all definitely not fresh. I have had outdoor CBD that was 10 times better and much more affordable. It claims to be premium hemp flower. but that is a very bold claim, and the standards do not match the quality of this flower. wish I would’ve saved my money and bought elsewhere.
November 18, 2025
Unprompted review
Reply from Plainjane
Hi Aaron,
Thank you for sharing your feedback. We’re sorry to hear that the indoor strains did not meet your expectations. We completely understand your concerns regarding the quality and freshness.
Please rest assured that your money is not lost—our team is already processing a refund for the items you purchased. We truly appreciate your patience and hope to provide a better experience for you in the future.
Reply from Plainjane
Hi Casey,
Thanks so much! We’re happy to hear you enjoyed everything — your support means a lot to us!
DEFINITELY coming back again and again
Great products great company and service. Definitely will be coming back soon.
October 9, 2025
Reply from Plainjane
Hi Emma,
Thank you for your feedback! We’re glad you’re loving our products and service — we can’t wait to serve you again soon!
Sadly Disappointed
I placed my first order for several offerings of the flower. After receiving the order I sampled one of them. I got nothing from it. I tried to give the others a sample, one by one, again...nothing. Of the 5 different choice I made, they all were too harsh for me and simply had no effect. The buds look nothing like the pictures on their website. All the buds are a dark, dark brown and very dry. The flavor is rank as well. I'm very disappointed in my purchase and won't be back. I tossed it in the garbage last night. 80 bucks wasted!
September 24, 2025
Unprompted review
Reply from Plainjane
Hi Paul,
Thanks for sharing your feedback with us. We’re sorry to hear you were disappointed with your order. Product quality and customer satisfaction are very important to us, and we’d like the chance to make this right. Please reach out to our support team at hi@plainjane.com so they can assist you further.
For future reference, you can always reach us via email for a quick resolution.
Bubba kush
Bought an ounce of bubba kushand there was a rock in the bag... How do you get a rock in the bag.
Edit: their solution was I had to have the shipping label to have the issue resolved. I obviously don't have the shipping label, well one because it's CBD and two who has ever had to look for a rock in their CBD bag. No help from Plain Jane so I will never be shopping their again.
August 17, 2025
Reply from Plainjane
Hi Jg,
We’re truly sorry to hear about your experience with the Bubba Kush. Finding something like a rock in your bag is definitely not the quality we strive to deliver. Our team takes product handling and packaging very seriously, and this feedback helps us investigate how this could have happened and ensure it doesn’t happen again.
Please reach out to our customer support team at hi@plainjane.com directly so we can make this right for you. We value your business and want to ensure you’re fully satisfied.
Great quality ingredients that create…
Great quality ingredients that create great quality products!
September 17, 2025
Unprompted review
Reply from Plainjane
Hi Alecia,
Thank you for your kind words! We’re thrilled to hear you’re enjoying the quality of our ingredients and products. Your support means the world to us, and we’re excited to keep bringing you even more great Plain Jane favorites.
CBD fan here
I used to buy Plain Jane thru HEMPER but for some reason they stopped. So when I came across PJ website I was thrilled. I haven't had any issues with their products so far. Keep it up .
August 19, 2025
Reply from Plainjane
Hi ASIM,
Thank you for sharing this! We’re thrilled you found us directly and are enjoying your experience with Plain Jane. We’ll keep working hard to provide the quality you expect.
Great customer service an products u…
Great customer service an products u get what u pay for that's what i like about plain jane💥
September 10, 2025
Unprompted review
Reply from Plainjane
Hi Eric,
Thank you for your kind words! We’re thrilled to know you’re happy with both our customer service and products. Your support means a lot to us!
Got just what I ordered in the time I…
Got just what I ordered in the time I asked for it to ship.
September 1, 2025
Reply from Plainjane
Hi Daniel,
Thank you for sharing your experience! We’re so glad your order arrived exactly as requested and on time.
Two items were wrong
Two items were wrong. This is the third time I've been sent the wrong thing and I didn't complain the first two times but this makes twice in less than a year so I'm seeing what looks like a growing issue.
September 1, 2025
Reply from Plainjane
Hi CA,
Thank you for letting us know about this experience. We’re truly sorry for the repeated mistakes with your orders. Accuracy and consistency are very important to us, and this is not the experience we want you to have. Please reach out to us directly at hi@plainjane.com so our customer support team can look into this right away and make things right for you.
PERFECT!!!!!!!!!!!!!!!!!!!
September 1, 2025
Reply from Plainjane
Hi Mean,
Thank you so much for your amazing feedback! We’re thrilled to hear everything was perfect for you and truly appreciate your support.
Reply from Plainjane
Hi Cruz,
Thank you so much for your kind words! We’re thrilled to hear your order arrived quickly and that you’re enjoying both the product and the packaging. We truly appreciate your support and look forward to serving you again soon!
With a little searching on the website…
With a little searching on the website we can usually find just what we are looking for. Shipping is never delayed and cost is reasonable. We find the products work for our needs.
September 1, 2025
Reply from Plainjane
Hi Joan,
Thank you for sharing your feedback! We’re glad to hear you can find what you need on our website, enjoy timely shipping, and are satisfied with our products and pricing.
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