We’re a holiday park in Victoria and met with Lachlan today to go through a whole range of health and safety requirements. He was extremely helpful in talking us through everything and making sure... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The entire team have been amazing at explaining matters to us, how to handle and provided support through HR, ER and WHS matters. The benefit of the EAP has been amazing to our team as well! Thank you... See more
Company replied
We had a fantastic experience working with Wayne. He helped us implement our Work Health and Safety policies and documentation, as well as guided us through using our new technology platform. Wayne... See more
Company replied
Barry assisted us with our Health & Safety Review. Barry was familar & well knowledged in all facets of Health & Safety & also customised the review for our business. I found Barry to be courteous &... See more
Company replied
Company details
- Human Resource Consulting
- Business and IT Consulting Agency
- Employment Consultant
- Legal Services
- Occupational Safety and Health
- Software Company
About Peninsula AU
Written by the company
Peninsula is one of the largest providers of Workplace Relations and Health and Safety services in Australia. Today, we proudly service 30,500 small to medium businesses, which are the backbone of the Australian economy. We have revolutionised the way business owners access help with employee relations, wage information, and WHS challenges with our 24/7 advice line.
24/7 advice
When you need instant answers to challenging situations so you can make an informed decision, it can be frustrating to have to wait until the next business day to talk to someone. Whether you’re struggling with an employee dispute or a risk assessment, get the support you need – whenever you need it with our 24/7 advice line.
HR documentation
Allow Australia’s leading employment relations specialists to craft your HR paperwork. That’s your policies, employee handbooks, disciplinary letters, and much more – all sorted for you.
Health & safety support
Remove risks from your workplace with expert advice and ongoing support. Minimise the chance of accidents, injuries, and claims and enhance the safety of your workplace with in-person audits, risk assessment guidance, and more.
Legal protection
Know you’re protected against the most common tribunal claims with start-to-finish legal support.
About Peninsula Australia
Peninsula Australia (formerly Employsure) has been providing professional services to small and medium sized businesses across Australia since 2012. We started small ourselves, so, although we've grown over the years, our values remain the same. We know the challenges Australian small businesses face and the ongoing support they need because we are still a small business at heart. Today our services go beyond HR and employment relations to cover health and safety management, compliance, legal representation for workplace claims, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best from the best.
Contact info
180 Thomas Street,, 2000, Sydney, Australia
- 1300 651 415
- client.experience@peninsula.com.au
- peninsulagrouplimited.com.au
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We would not recommend Employsure /…
We would not recommend Employsure / Peninsula AU at all **BUYER BEWARE**
I would not recommend Employsure based on our experience. Unfortunately, we feel that the service has been extremely disappointing.
We entered into a five-year contract in 2022 with Employsure that has now switched to Peninsula AU after an initial face to face sales meeting followed by a Zoom meeting, expecting Employsure to provide HR support and practical HR guidance as required.
After spending just over $80k in almost 5 years ($1490 per month) we needed their support last week (first time we have called on Employsure to assist in a difficult matter) and have just been informed that they will refer us to their employment lawyer at an additional cost as we had not contacted them first when we dismissed a staff member and therefore they could not guarantee a favourable outcome.
When we are paying for an HR service, we expect HR support as we were told during the initial sales pitch at the start of the contract. However when you drill down to the services they really only offer what you can do yourself with Google searches.
A lot of the communication seems to focus on checking compliance yourself, but when you actually need support with a difficult staff situation, the assistance is very limited and they do not want to know about it unless they were directly involved.
The $80k+ already spent on Employsure was a TOTAL COMPLETE WASTE OF MONEY and did not live up to anywhere near the hype provided in their sales pitch.
We would not recommend Employsure / Peninsula AU to other business owners and your best bet is to engage a local employment lawyer ad-hoc when required.
September 7, 2026
Unprompted review
Cecilia Nguyen has been really helpful…
Cecilia Nguyen has been really helpful throughout some difficult decisions. Pleasure to discuss with.
September 4, 2026
Unprompted review
Reply from Peninsula AU
Hi Kahlia,
Thank you for your feedback.
We're delighted to hear that Cecilia has been such a valuable source of support while navigating some challenging decisions. Providing thoughtful guidance and taking the time to listen are qualities we greatly value, so it's wonderful to know she made the process easier for you.
We'll be sure to pass your kind words on to Cecilia. Thank you for taking the time to share your experience with us.
Warm regards,
Jemima @ Peninsula
Clear advice and very easy to follow
September 5, 2026
Unprompted review
Reply from Peninsula AU
Hi Justin,
Thank you for your feedback.
We're pleased to hear that the advice you received was clear, practical, and easy to follow. Helping our clients understand their options and navigate workplace matters with confidence is always our goal.
We appreciate you taking the time to share your experience and look forward to supporting you again in the future.
Kind regards,
Jemima @ Peninsula
Catherine Fransen was amazing
Catherine Fransen was amazing. thanks for your help :)
September 4, 2026
Unprompted review
Reply from Peninsula AU
Hi True Metal,
Thank you for your review!
We're delighted to hear that Catherine provided such a positive experience and was able to assist you when you needed support. Delivering helpful, friendly service is something we take great pride in.
We'll be sure to pass your kind words on to Catherine.
Thank you for taking the time to share your feedback.
Kind regards,
Jemima @ Peninsula
Today I spoke to Karthik and he was…
Today I spoke to Karthik and he was extremely helpful and informative, offering the consistent service we have received over the past 10 years with Employsure/Peninsula Group.
September 4, 2026
Unprompted review
Reply from Peninsula AU
Hi Beverley,
Thank you for your continued support and for taking the time to share your experience.
We're delighted to hear that Karthik provided helpful and informative guidance, reflecting the high standard of service you've come to expect over the years.
It's especially rewarding to know that we've been able to support your business consistently throughout your 10-year journey with Peninsula Group.
We truly value your trust and look forward to continuing to assist you whenever you need us.
Warm regards,
Jemima @ Peninsula
Deslyn was amazing throughout her…
Deslyn was amazing throughout her services. As an organisation we are grateful and appreciative of her support and commitment to resolve our case.
July 4, 2026
Unprompted review
Reply from Peninsula AU
Hi Mike,
Thank you for your feedback.
We're delighted to hear that Deslyn provided such exceptional support throughout the process. Her dedication, professionalism, and commitment to achieving the best possible outcome for our clients are qualities we greatly value.
We appreciate your kind words and are pleased that Deslyn was able to help bring your case to a successful resolution. We'll be sure to pass your feedback on to her.
Thank you for choosing Peninsula.
Kind regards,
Jemima @ Peninsula
Barry Whiting
Barry was great to deal with. He was really helpful, explained everything clearly and made the whole process easy to understand. Really appreciated his help and would definitely recommend him.
September 4, 2026
Unprompted review
Reply from Peninsula AU
Hi Adam,
Thank you for your kind feedback.
We're delighted to hear that Barry provided such a positive experience. His ability to explain things clearly and offer practical support is something we greatly value, and it's wonderful to know he helped make the process straightforward and easy to navigate.
We'll be sure to pass your comments on to Barry. Thank you for your recommendation, and we look forward to continuing to support your business.
Kind regards,
Jemima @ Peninsula
Barry Whiting's clear advice simplified…
Barry Whiting's clear advice simplified the process involved in what has previously proven to be cumbersome and overwhelming. The site inspection and follow up documentation was tailored specifically to our business and facility.
September 3, 2026
Unprompted review
Reply from Peninsula AU
Hi Greg,
Thank you for sharing your experience.
We're pleased to hear that Barry's guidance helped make the process feel far more straightforward and manageable. Providing practical, easy-to-understand advice tailored to each client's circumstances is something we take great pride in.
It's also wonderful to know that the site inspection and follow-up recommendations were customised to suit your business and facility. We'll be sure to pass your kind words on to Barry.
Thank you for your feedback and for choosing Peninsula.
Kind regards,
Jemima @ Peninsula
Wayne is great to deal with
Wayne is great to deal with. He makes a serious conversation more palatable and down to earth
September 2, 2026
Unprompted review
Reply from Peninsula AU
Hi Tavis,
Thank you for your feedback.
We're delighted to hear that Wayne made the experience both approachable and comfortable while discussing an important matter. His ability to combine professionalism with a down-to-earth approach is something our clients greatly appreciate.
We'll be sure to pass your kind words on to Wayne. Thank you for taking the time to share your experience with us.
Kind regards,
Jemima @ Peninsula
the most helpful part is the part of…
the most helpful part is the part of being understanding and non judgmental in order to achieve outcome even though these are minor issues they have a flow on effect thought the workplace and is helping achieve the outcome helps keep work flow without discomfort other staff members being neutral also helps
August 31, 2026
Unprompted review
Reply from Peninsula AU
Hi Daniel,
Thank you for sharing your experience.
We're pleased to hear that the support you received was understanding, impartial, and focused on finding the best outcome for everyone involved.
We appreciate your feedback and are glad our team could provide guidance that helped keep things running smoothly and comfortably for all involved.
Kind regards,
Jemima @ Peninsula
Top quality
I called needing answers for just one question. They were polite, knowledgable, and were happy to give the information without trying to funnel me into their paid services.
I truly appreciated the service and highly recommend, I can only imagine how great their professional paid service is. If I need to use a company for this service in the future, they will definitely have my business.
August 31, 2026
Unprompted review
Reply from Peninsula AU
Hi Beau,
Thank you for taking the time to share your experience.
We're delighted to hear that the team was able to provide the information you needed in a professional and approachable manner. We believe in offering genuine assistance and clear guidance, regardless of where someone is in their decision-making process.
Your recommendation means a great deal to us, and we're grateful for your confidence in our services.
Should you ever require workplace or HR support in the future, we'd be pleased to assist you.
Kind regards,
Jemima @ Peninsula
Great service
So far the service has been great, I completed by Review meeting with Scott and he asked all the necessary questions to understand my business and later on in the day we had another call to go over the documents and where to find them.
Very clear instructions and good start to the relationship, looking forward to having HR support for myself and my team as we grow.
August 31, 2026
Unprompted review
Reply from Peninsula AU
Hi Luis,
Thank you for sharing your experience.
We're delighted to hear that Scott took the time to get a thorough understanding of your business and provided clear guidance on the resources available to you. Building a strong foundation from the outset is important, and it's great to know the onboarding process has been a positive one.
We appreciate your kind words and are excited to support you and your team as your business continues to grow.
We look forward to working with you on your HR journey.
Kind regards,
Jemima @ Peninsula
Friendly and helpful
We’re a holiday park in Victoria and met with Lachlan today to go through a whole range of health and safety requirements. He was extremely helpful in talking us through everything and making sure we understood what we need to be aware of and keep up to date with.
He also took the time to walk us through the BrightHR portal, which was really helpful and made the whole process much easier to understand.
Lachlan was professional, friendly and really easy to deal with. We really appreciated his time and the way he explained everything so clearly. Would definitely recommend Lachlan and the team!
August 27, 2026
Unprompted review
Reply from Peninsula AU
Hi Cheryl,
Thank you for taking the time to share your experience.
We're delighted to hear that Lachlan was able to provide the support and guidance you needed, helping you navigate your health and safety obligations with confidence. It's great to know that his walkthrough of the BrightHR portal helped simplify the process and made everything easier to follow.
We appreciate your kind words about Lachlan's approachable and professional manner. We'll be sure to pass your feedback on to him and the team.
Thank you for your recommendation, and we look forward to continuing to support your holiday park in the future.
Warm regards,
Jemima @ Peninsula
Our HR advisor Rebecca Vernon was…
Our HR advisor Rebecca Vernon was fantastic. She was clear with her advice, I felt the advice was supportive of the business and she provided clear follow up and action.
August 26, 2026
Unprompted review
Reply from Peninsula AU
Hi Jason,
Thank you for your wonderful 5-star review.
We're pleased to hear that Rebecca provided guidance that was easy to understand and aligned with your organisation's needs. It's great to know you felt well supported throughout the process and that the next steps were clearly outlined. We'll be sure to share your kind feedback with Rebecca.
Thank you for taking the time to share your experience.
Kind regards,
Jemima @ Peninsula
Josh Cahill demonstrates a wealth of…
Josh Cahill demonstrates a wealth of experience which provides us with the confidence required to deliver sound people management solutions.
August 26, 2026
Unprompted review
Reply from Peninsula AU
Hi Miriam,
Thank you for your 5-star review!
We're delighted to hear that Josh's wealth of experience and expertise gives you the confidence to navigate people management matters effectively.
Providing trusted, practical support is at the heart of what we do, and it's wonderful to know Josh has made such a positive impact. We'll be sure to share your kind feedback with him.
Thank you for your continued support.
Warm regards,
Jemima @ Peninsula
Like to thank Barry over at Peninsula
Like to thank Barry over at Peninsula. His knowledge is fantastic. Easy to talk to and straight to the point. 5 stars for Barry
August 26, 2026
Unprompted review
Reply from Peninsula AU
Hi James,
Thank you for your fantastic 5-star review!
We're delighted to hear about your positive experience with Barry. His extensive knowledge, straightforward approach and ability to provide clear, practical guidance are qualities we greatly value. We'll be sure to pass on your kind feedback to him.
Thank you for taking the time to share your experience and for your 5-star recommendation.
Kind regards,
Jemima @ Peninsula
Nicole from the advice team was so…
Nicole from the advice team was so patient and knowledgeable. She took the time to ensure I understood everything being explained to me and also sent a thorough breakdown of our options via email.
August 24, 2026
Unprompted review
Reply from Peninsula AU
Hi Mel,
Thank you for your kind feedback.
We're delighted to hear that Nicole provided such attentive and informative support. Taking the time to ensure clients feel confident and well informed is something we value highly, so it's wonderful to know she guided you through everything clearly and followed up with a detailed summary of the available options.
We'll be sure to share your comments with Nicole and the Advice Team. Thank you for taking the time to leave a review, and we're pleased we could assist you.
Warm regards,
Jemima @ Peninsula
Great experience overall
Great experience overall. The team who assisted us from providing various suitable dates for multiple locations, through to the team who assisted on the day. The trainers were professional and knowledgeable, and able to communicate to the various team members at the training session. The session catered to the needs of the specific participants and their roles; it was a collaborative and engaging session where participants felt comfortable to share their thoughts also. Fantastic experience.
August 19, 2026
Unprompted review
Reply from Peninsula AU
Hi JT,
Thank you for your wonderful feedback.
We're delighted to hear that your experience was such a positive one from start to finish. It's great to know that our team was able to accommodate your scheduling needs across multiple locations and provide seamless support throughout the process.
We're especially pleased that the training was engaging, relevant, and tailored to the needs of your team. Creating an environment where participants feel comfortable contributing, while delivering practical and insightful learning experiences, is something we strive for with every session.
Thank you for taking the time to share your experience. We appreciate your kind words and look forward to supporting your team again in the future.
Kind regards,
Jemima @ Peninsula
Reply from Peninsula AU
Hi Blackbirds,
Thank you for your feedback.
We're delighted to hear that you found our service both professional and friendly. Building positive relationships while providing expert support is something we pride ourselves on, so it's wonderful to know you've had a great experience with our team.
We appreciate you taking the time to leave a review and look forward to assisting you again whenever you need us.
Kind regards,
Jemima @ Peninsula
Professional
Professional, knowledgeable, always there when you need them the most, highly recommended. Jade has been fantastic.
August 21, 2026
Unprompted review
Reply from Peninsula AU
Hi Rashid,
Thank you for your kind recommendation.
We're delighted to hear that you've found our team professional, knowledgeable, and dependable when support matters most.
We're especially pleased to hear about your positive experience with Jade. It's wonderful to know she has provided such valuable assistance and made a strong impression through her dedication and expertise.
We'll be sure to pass your feedback on to Jade. Thank you for taking the time to share your experience, and we look forward to continuing to support your business.
Kind regards,
Jemima @ Peninsula
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