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PDF House Reviews 

2,435
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,760 reviews, reviewers had a great experience with this company. Reviewers frequently mention that the support staff is incredibly helpful, polite, and completely dedicated to resolving technical issues smoothly and quickly. People truly appreciate the efficient service, the professional guidance, and the prompt responses whenever they need urgent assistance with document conversions and file processing. However, some customers also noted unexpected charges and confusion related to automatic subscription renewals following initial trial periods. A few consumers found it rather frustrating to manage these recurring billing plans or cancel them directly through their personal account settings without needing to contact support.

What people talk about most

Customer service

People report positive experiences with customer service, noting that assistance is fast and professional.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that support agents are polite, professional,... See more

Service

Users describe positive interactions with service, highlighting fast and efficient support that quickly... See more

Subscription

Reviewers highlight ambiguous aspects of subscription terms, noting unexpected automatic monthly charges... See more

Response time

Consumers find response time to be exceptionally positive, praising the quick and efficient replies from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had some doubts before paying because I saw mixed opinions online. Decided to try anyway. The service delivered what was promised and the files looked fine after conversion. Could be a little faster... See more

Company replied

Rated 4 out of 5 stars

The tools worked fine and the final PDF looked correct. One file took a bit longer than expected to process, but nothing serious. Support page answered my question, so overall pretty happy with it.

Company replied

Rated 4 out of 5 stars

I am upset that I had to wait to cancel and that I even had to cancel at all. I did not see any notice on the 95 cents screen saying it would be a massive reoccurring charge. Then to cancel it I had t... See more

Company replied

Rated 4 out of 5 stars

At least to some extent, the company is doing great to see that it's customers are satisfied and must reach out to their complaints as soon as possible whenever the complaint is being made. The compan... See more

Company replied


Company details

  1. Software Company

About PDF House

Written by the company

We believe working with PDFs should be simple and fast

📄 PDF House offers an intuitive, easy-to-use interface that lets you edit, convert, merge, split, and e-sign documents with just a few clicks.

We provide a wide range of PDF tools – from compressing large files and adding watermarks to converting PDFs to Word, Excel, JPG, and more – all in one place 📚

⚡ Upload your documents and watch them process in seconds, saving you time and effort. Built with a focus on speed, reliability, and security, PDF House helps you get your PDF tasks done quickly and safely.

☎️ And if you ever need assistance, our friendly customer support team is here to help. We’re always ready to answer questions and ensure you have a great experience with our service: support@pdfhouse.com or +1 (833) 470-2108

We’re here to support you💜

Written by the company

Any issues or questions?
Reach out to our team at support@pdfhouse.com or +1 833 470 2108.

Contact info

Promotion box for PDF House

📃Quick edits? We’ve got PDF House

Click to start editing your PDF.

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(2,435)

1,901 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent attention and solution

September 5, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Diana,

Thank you for your feedback! We're delighted that our service provided attentive support and a helpful solution. Your kind words mean a great deal to our team, and we look forward to assisting you again whenever you need us.

Best,
Michael, PDF House Support
support@pdfhouse.com

Rated 5 out of 5 stars

Good services

Good services

September 5, 2026
PDF House logo

Reply from PDF House

Hello Scotter,

Thank you for your feedback! We’re pleased to hear that you had a good experience with our service. Your support means a lot to us, and we hope to continue providing helpful, reliable tools whenever you need them.

Best,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 1 out of 5 stars

SUBSCRIPTION TRAP: DON'T USE

I paid 50 cents to edit a single document, assuming that was the end of it. A week later, I checked my Mastercard statement only to discover SDF*pdfhouse had billed me $39 without my consent.

When I confronted their "customer support," they unilaterally cancelled the recurring bill but flat-out refused to refund the stolen money. I was forced to file a fraud dispute and chargeback with my bank, which took three weeks to finally recover my money. Absolute predatory garbage. The people who run this company are a piece of shit and can f off.

DO NOT use this service unless you enjoy getting ripped off and wasting your time fighting credit card fraud.

August 12, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Tonpo,

Thank you for your feedback! We understand how frustrating it was to discover an unexpected recurring charge after using the service for a single document, especially when resolving it required help from your bank. Our pricing and subscription terms are shown prominently during sign-up, and our experts can clarify how they apply. Please contact our support team using the details below so we can review your concerns with you.

Best,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 2 out of 5 stars

becase was a mistake and accept the…

becase was a mistake and accept the service, but i dont use it. but thanks for the solution.

September 4, 2026
PDF House logo

Reply from PDF House

Hello Pablo,

Thank you for your feedback! We understand that the service was accepted unintentionally and has not been useful to you. Our pricing and subscription terms are shown prominently during sign-up, and our support team can clarify them for you. Please contact us using the details below so our experts can assist with your situation.

Best,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 5 out of 5 stars

thank you for the great help

September 5, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Prashanth,

Thank you for your feedback! We're delighted to hear that our service was able to provide the help you needed. Your kind words mean a lot to our team, and we’re always glad to be here whenever you need assistance.

Best,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 4 out of 5 stars

thank you.

thank you so much

September 4, 2026
PDF House logo

Reply from PDF House

Hello,

Thank you for your feedback! We're delighted to know our service was helpful. Your kind words mean a lot to our team, and we appreciate you sharing your thanks with us.

Best,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 4 out of 5 stars

The agent was helpful

September 3, 2026
PDF House logo

Reply from PDF House

Hello Gladys,

Thank you for your feedback! We’re pleased to hear that our agent provided helpful assistance. Your kind words mean a lot to our team, and we’re glad we could support you with your request.

Best,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 5 out of 5 stars

Kind

I love it it was quick and reliable

September 2, 2026
PDF House logo

Reply from PDF House

Hello Xu,

Thank you for your feedback! We’re delighted to hear that our service made your experience quick and reliable. Thank you for choosing us, and we appreciate you taking the time to share such kind feedback. We’re here whenever you need us.

Best,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 5 out of 5 stars

Does what it says

I was skeptical at first because ive tried so many converters but this one actually got my pdf to excel with columns right. Impressed.

August 22, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Eve,

Thank you for your feedback! We're glad our service delivered the accurate PDF-to-Excel conversion you needed. It's wonderful to know the columns came through correctly and that we could exceed your expectations. We appreciate your trust!

Best,
Alex, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 5 out of 5 stars

Great and helpful customer support

This was my first time using the service, and I received very friendly, helpful, and prompt support. The agent assisted me throughout the process and resolved my issue quickly.

I’m very happy with the support I received. Thank you so much for your kind and excellent assistance!

September 1, 2026
PDF House logo

Reply from PDF House

Hello Viet,

Thank you for your feedback! We're delighted that our team provided friendly, prompt, and helpful assistance during your first experience with our service. It's wonderful to know we could guide you through the process and resolve your issue quickly.

Best,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 5 out of 5 stars

The experience with company was…

The experience with company was dissatisfied, but I was delighted by the promptness with witch the operator resolved my issue.

September 1, 2026
PDF House logo

Reply from PDF House

Hello Nicoleta,

Thank you for your feedback! We’re glad our operator was able to respond promptly and resolve the issue, though we understand the overall experience did not meet your expectations. We’d appreciate the opportunity to assist further if anything remains unresolved. Please contact our support team, and our experts will be happy to help.

Best,
Alex, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 5 out of 5 stars

ggood explanation

ggood explanation

September 1, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Fahusul,

Thank you for your feedback! We're pleased that our service provided a clear and helpful explanation. We appreciate you taking the time to share your experience and hope to assist you again whenever you need us.

Best,
Michael, PDF House Support
support@pdfhouse.com | +1 833 470 2108

Rated 5 out of 5 stars

Very fast service and helpful staff

August 31, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Izzat,

Thank you for your feedback! We're glad our fast service and helpful team made a positive impression. It's wonderful to know our service met your expectations, and we appreciate you taking the time to share your experience with us.

Best,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 1 out of 5 stars

Unethical marketing practises

Unethical marketing practises. Can not recommend this service.

August 30, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Ingrid,

Thank you for your feedback! We understand that our promotional approach did not feel clear or appropriate to you. Our pricing and subscription terms are shown during sign-up, and our support experts can clarify any part of the process. Please contact our support team using the details below so we can review your concerns with you.

Best,
Alex, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 5 out of 5 stars

Easy to use and without fuss.

Easy to use and without fuss.

August 28, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Ray,

Thank you for your feedback! We're glad PDF House made your experience simple and hassle-free. It’s great to know you found the service easy to use, and we appreciate you taking the time to share your thoughts.

Best,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 5 out of 5 stars

PDF House - Certainly a site that got me out of a Jam

So, I just tried this page bc I needed a jpeg -> jpg -> pdf converter asap, so I just paid for it lol. Anyways, it was useful for it. Maybe they could add an option to convert more than 1 file at a time? I had to convert 11 files 1 by 1, but it wasn't a big deal though. The chatbot also answered well to my questions, so... if you ever need really asap something like this and you feel like spending a little bit of money for an ephimeral service, this site may be your savior(?)

August 27, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Felipe,

Thank you for your feedback! We're glad our service helped you convert your files quickly and that our chatbot could answer your questions. We appreciate your suggestion for batch conversion and will keep it in mind as we improve the experience.

Best,
Alex, PDF House Support
support@pdfhouse.com

Rated 5 out of 5 stars

They resolved my problem.

August 26, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Erick,

Thank you for your feedback! We're glad our team could resolve the issue and get things back on track for you. Thank you for choosing our service and sharing your positive experience. We truly appreciate it.

Best,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 5 out of 5 stars

I don't often write reviews

I don't often write reviews, but this service deserved one. Everything was easy to find, the tools worked without any confusion, and the final files looked good. Out of the many PDF websites available, this one felt reliable and simple to use.

August 20, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Leah,

Thank you for your feedback! We’re glad PDF House made it easy to find the right tools and create polished files without confusion. It means a lot to know our service stood out for its reliability and simplicity.

Best,
Emma, PDF House Support
support@pdfhouse.com or +44 808 501 3713

Rated 5 out of 5 stars

Thank you so much for your help

Thank you so much for your help. I really appreciate it

August 26, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Mustafa,

Thank you for your feedback! We’re delighted our service was able to help. Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share them with us.

Best,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108

Rated 5 out of 5 stars

Responsiveness and helpful assistance

August 26, 2026
Unprompted review
PDF House logo

Reply from PDF House

Hello Željko,

Thank you for your feedback! We're pleased to hear that our service was responsive and helpful. Making sure you receive clear, timely assistance is important to us, and we truly appreciate you taking the time to share your experience.

Best,
Michael, PDF House Support
support@pdfhouse.com or +44 808 501 3713

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