Your company has good prices, great service and delivery is usually in 2 days. Very happy with Payless medical. Thank you for doing a wonderful job! It’s very much appreciated!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #2 of 5 best companies in Medical Supply Store
Written by the company
Canada's largest online medical supplies store. We offer a wide range of home healthcare products including Ostomy, Catheters, Wound Care, and more!
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Guided me thru the correct suppliesPersonal care over phone
Personal care over phone , great free delivery
You could have sent both items together…
You could have sent both items together and saved on shipping costs.
Order delivered.
My order was delivered today. Apparently, it was late due to Purolator experiencing weather delays. No fault of payless.
Highly recommend, Great price, fast delivery
Great price, selection and very fast shipping/delivery
5 star service!I place an order and it is here the…
I place an order and it is here the next day. Awesome service!
The process of ordering was great
The process of ordering was great, The only thing was that I would have appreciated being able to try the new product first , without having to buy a full box of 30. I am always looking for ways to use these catheters with ease while traveling.
Great service great product
Great service. Fast delivery. Pouches are safe to use and seldom ever leak. Best price I can get for good product.👏🏼
Great service.Thank-you so much .
Service is fast accurate and courteous
The ordering process is easy and if in doubt the call service is great to guide you. Delivery is fast and courteous.
Absolutely superior speedy shipping and…
Absolutely superior speedy shipping and delivery. Unfortunately can’t say same about items purchased….. previous ones were much more consistent.
Your staff is very helpful when I…
Your staff is very helpful when I bought the wrong size catheter and need to cancel and reorder the supplies
Products are always delivered in a…
Products are always delivered in a timely manner and if delayed I am notified Great service
Happy customer…
Have been providing my supplies for over 2 years. Very happy with ease of ordering and delivery service.
Excellent service! Always impressed that you deliver in…
Always impressed that you deliver in less than 24hrs.!
I needed one of the products as I had used my last one.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.