PAY2DAY Reviews 

9,086
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,389 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the front line team for being exceptionally welcoming, patient, and deeply kind throughout every single step of the loan journey. Consumers consistently note that online applications are handled very efficiently, with approved funds often arriving directly in personal bank accounts within minutes. Some reviewers were not happy with customer support, mentioning delayed responses, vague explanations, and unhelpful assistance when trying to resolve unexpected issues. A few customers also experienced frustrating communication breakdowns, long evening wait times, and inconsistent follow-up when dealing with staff after regular hours.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as friendly,... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient processes that provide... See more

Customer service

Clients share positive opinions on customer service, highlighting fast responses and very friendly staff.... See more

User experience

Users describe positive interactions with user experience, finding the overall application process to be... See more

Response time

Consumers find response time to be positive, highlighting extremely fast and efficient service across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love loan companies like this one! They were unbelievably quick to respond and gave me exactly what I was looking for, without being judged by my credit score. In return I will fulfill my obligatio... See more

Company replied

Rated 5 out of 5 stars

Pay2day is one of the only payday loans that doesnt gouge and prey on the desperation of those in need. They came through for my family in a time of extreme need and I couldn't be more grateful. Cus... See more

Company replied

Rated 5 out of 5 stars

Exceptional service! Highly recommend. Even though they were swamped with month end requests, Fahil stopped what he was doing and stayed on the phone with me to get me through the glitches caused b... See more

Company replied

Rated 5 out of 5 stars

The staff made it a painless process to qualify for the payday loan and set it up fairly quickly with etransfer of the funds via auto deposit to my bank account within 15 min. Big kudos goes to Prec... See more

Company replied


Company details

  1. #8 of 26 best companies in Alternative Financial Service

Written by the company

Pay2Day is a Greater Toronto Area payday loan company with several locations in Brampton, Mississauga, Barrie, Vaughan & more.


Contact info

  • 420 Ambassador Drive , L5T2J3, Mississauga, Canada

  • pay2day.ca

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(9,086)

1,181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a very good experience with Pay2Day

I had a very good experience with PAY2DAY. The service was quick, easy, and professional. The customer service was excellent, and the staff were friendly, helpful, and respectful. Everything was explained clearly, and I really appreciate their support. I highly recommend PAY2DAY to anyone looking for good and reliable service. Thank you! ⭐⭐⭐⭐⭐

September 1, 2026
Rated 5 out of 5 stars

Service was great

Service was great, the staff was polite and professional. Really appreciate the service

August 31, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our amazing in store team.

Thank you so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Very great service

Very great service . Really thankful to you

August 31, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Very fast super simple and there…

Very fast super simple and there friendly

August 31, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our friendly team.

Thank you so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Just what I needed-easy and straight forward

Straight forward process from start to finish and when I needed insight regarding navigating the paperwork it was a phone call away with a helpful and informed representative named Roel. He answered all my questions and made sure my issues were addressed.

August 29, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Roel from our amazing online support team.

Thank you so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Great service from Avi

Great service, advice and support from Avi every time I need assistance

August 25, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Avi from our amazing BC team.

Thank you so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Quick easy.

August 23, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day!

Rated 1 out of 5 stars

Unfriendly.

August 8, 2026
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Reply from PAY2DAY

Hello April,

Thank you for this review & for your honesty.

We would like to investigate this matter further and welcome you to contact us directly via email to amccombs@pay2day.ca where we can better determine the cause for your concern.

Thank you so much for reaching out to us and we look forward to working with you to ensure your matter is addressed.

Thank you for choosing Pay2Day

Rated 5 out of 5 stars

It was great customer service and very…

It was great customer service and very friendly staffs. Manit was really professional and friendly. Thanks

August 28, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our professional in store team.

Thank you so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

It was quick easy got approved fast and…

It was quick easy got approved fast and painless

August 22, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and that you found the service easy to use.

Thank you so much for your business and for choosing Pay2Day!

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