Polln Reviews 

I would avoid this company at all costs.

Paid for consult, met with a doctor who prescribed medication. Mediation worked all is well.

I then had to have a second consult, paid for consult, and the different doctor said that they would not prescribe for me because of the medication that I was on, it would be dangerous for me.

Made a query / complaint, was told they would look into and get back to me... no return call.

Both "doctors" - (yes in inverted commas) knew I had been taking the other mediation, one was ok to prescribe me the medication with no mention it was dangerous for me to be taking it.

Look at it another way, a person contacts the company because they are suffering from Anxiety and stress, they provide them with a solution that works and then take that solution away... how do you think that helps with someone's stress or anxiety?

I would avoid this company at all Costs

I had a really positive experience with my Polln booking and doctor consultation. She was super thorough and put my health first. I felt supported and heard. Highly recommend.

If you want to be ripped off and given the run around use this clinic. They are over priced and under deliver with poor treatment plans offered by their physicians. With plenty of other clinics that offer best care and a quicker turn around do you research before using Polln.

I have been using medicinal cannabis for years and this service I would avoid like the plague. They do not listen to the patient and do not have a proper understanding of mental health.
They do not respond to emails and now will
lodge a complaint the the ACCC as they do not provide the service they say they do.
Much better companies out there than this one.

I had a appointment scheduled and waited 45 minutes in the vitual waiting room.... no dr showed up. I had already paid for this appointment. I finally called them, no excuses, no apologies just reschedule another day. I just wasted a hour of my time.. Very frustrating and so rude!!

This is the MOST IGNORANT PATHETIC service I have ever received from any medicinal cannabis clinic. They are so pathetic they refuse to send QR codes to my phone. Their only way is to send a PHOTOCOPY (yes that's right they think it's still 1970) of my script to 1 chemist that I had to use regardless of my location. If I am on vacation I cannot get my medication from these PATHETIC INTERFERERS unless I want to receive my medication from the new chemist I need to use when I'm away from home, perminantly. WHAT A CROCK OF CRAP?

I have been with Polln for many years, I trust them, and mostly good. I had a few early problems with availability of the medicines i needed. Polln are solid as a rock, for good honest ppl. -, I told my doctor the truth and everything, he is a good Doctor, maybe one of the best in the world, Dr Joel. 10/10. I love the Blum. it is expensive, however, it costs money to grow medicine, a farm, and then to turn that plant into medicine and all laws, it does cost money for that. - understanding ALL the economics, I LOVE THEM. - THANKYOU POLLN.

I’ve been with pollen for a few years now recently speaking with Dr. Gavin Macauley, and by far by a long reach one of the best doctors to speak with. He listens and really puts in an effort to help you reach your goal. I highly recommend Dr Macaulay.

I recently joined Polln after leaving Easykind which I now regret.I paid 380 for a Mighty Medic last year there. despite Polln claiming to be Australian - their Vape prices are very unAustralian, charging clients full retail prices ($545 for the mighty) with no coupon codes for new clients. Do yourself a favour and ask any potential Clinics what they retail the mighty medic for first, as it is probably a good indicator of their ethics (profit driven?) overall.

Terrible company to deal with, do yourself a favour, avoid

The best of the worse to date. Just another scam cannabis business who fluctuates consultant fees like a ' tv sale ' . They do most times use pharmacies that don't rip you off but no guarantees until the shock comes when the prescription is done. Ask pricing before consultation/ordering.
My advice is to self medicate and grow your own.. vote for decriminalisation

Ok .........

Just want your money, they went ahead with an appointment knowing full well they weren’t going to prescribe what I needed because of past medical history, total rip off and immoral.

I recently switched from another company that outsourced all of its admin work overseas, which made it difficult to connect with anyone familiar or consistent. When it comes to health, I personally prefer my information to stay within Australia. It’s not about being discriminatory — I just believe that confidential health discussions should be with someone who truly understands the Australian medical network, and MC within Australia. From my very first interaction with Kailee, I felt genuinely welcomed and cared for. She was kind, professional, and attentive. The nurse, Cameron, was equally wonderful — he took the time to go through my medical history and recommended a consult with Dr Bruna Leite, who was exceptionally professional and focused entirely on what was best for my health.
I can’t recommend the Polln team highly enough. They’ve been fantastic from start to finish, and I really appreciate that I’ve been able to continue using my regular pharmacy of over 15 years, something my old clinic wanted to stop. I also noticed their prices match the RRP listed on CannaReviews and Catalyst — a reassuring sign that they’re not out to take advantage of vulnerable patients, but instead genuinely care about providing fair, transparent service.

Both Doctors and customer service have been so helpful and easy to talk to.
They dont answer the phone most of the time but they call you back not long afterwards.

There is no other medical General Practice or Holistic/alternative medication available from a practice that you feel has your health interests are at the forefront like you feel at pretty much immediately into your 1st consult.
Luckily for me I am Dr. Gavin McAuley's patient.
Gavin has a heart of gold, issues come to the surface easily, you find yourself saying and advising more than you have before, Gavin is a wonderful listener, all the while as your different ailments albeit mental or physical you are talking about, Gavin's unbiased opinions and assistance is 2nd to none.
All the while Gavin bases your medical conditions he puts together a blend for your ailment (new or ongoing), a prescription is done there and then and emailed through, having their own pharmacy does add further ease and lightening fast delivery.
I have been unwell for 14 years and no other Dr. has been really able to help.
With my new more holistic plan put together by Dr Gavin McAuley I already feel more energy.
Thank you Gavin

I have only had positive experiences with Polln. I have used this service for quite a while because of its reliability and very understanding doctors.

The doctor was extremely helpful in suggesting products for my concerns. Wanted to deeply understand what I needed and spent time listening to me. The doctor also went above and beyond to ensure that I was able to have my prescription filled quickly. Highly recommend.

I've been with Polln for few years now. I didn't mind the process and the Doctors. The prices are competitive and ranges are plenty. The only issue i have with are the delivery process! I can't get 2 deliveries in a row without some hipcup. When one does their job, the other don't. Almost impossible to have phone answered in 1 attempt. Always leave your number and we'll get back to you! Perhaps they someone in the ladder should charge little less and find another receptionist to answer the phone? Also Perhaps same person can make sure the deliveries are treated like extra ppl pay for, EXPRESS POST?
After taking all the considerations and accommodating for their delays you still can't time it right in sense you're sufficiently or at least have enough for the next order due to their incompetentencies.

Extremely disappointed, phone calls never answered, and orders arrive late or not at all, my vape self-depleted despite no use, and second shipment was delayed with no response unless I paid again. Costumer support is non-existent. I saved time money, and stress by switching to different provider. Do not recommend.