Swiss Watch Club Reviews 

17
TrustScore 4.5 out of 5

4.5

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Company details

  1. Watch Store
  2. Watch Repair Service

Written by the company

Welcome to Swiss Watch Club, your premier destination for pre-owned luxury watches. At Swiss Watch Club, we blend passion, expertise, and an unwavering commitment to quality, offering discerning collectors and enthusiasts a carefully curated selection of exquisite timepieces. Our extensive inventory features watches from the most prestigious brands, including Rolex, Patek Philippe, Audemars Piguet, Omega, and many more. Every watch in our collection undergoes a stringent authentication process, ensuring its authenticity and pristine condition. Our skilled watchmakers provide meticulous maintenance and repair services, ensuring your watch remains in peak condition. With Swiss Watch Club, you can shop with confidence, knowing that each timepiece meets our exacting standards. Expertise and Integrity Our team of horology enthusiasts and certified watchmakers brings years of experience and a deep appreciation for fine watchmaking. We pride ourselves on our integrity, transparency, and commitment to customer satisfaction. Whether you are a seasoned collector or new to the world of luxury watches, our knowledgeable staff is here to guide you every step of the way. Exceptional Customer Service At Swiss Watch Club, we prioritize your satisfaction above all else. From personalized consultations to assist you in finding the perfect watch to comprehensive after-sales support, we are dedicated to providing an exceptional customer experience. Our goal is to build lasting relationships with our clients, founded on trust and a shared passion for luxury timepieces. Our Services Buy and Sell Pre-Owned Luxury Watches: Explore our diverse collection or sell your watch with confidence, knowing you will receive a fair and transparent valuation. Watch Authentication and Appraisal: Benefit from our expert appraisal services to accurately determine the value and authenticity of your timepiece. Comprehensive Watch Servicing: Our skilled watchmakers provide meticulous maintenance and repair services, ensuring your watch remains in peak condition. Watch Restoration: Preserve the beauty and functionality of vintage and antique watches with our specialized restoration services.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

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4.5

All reviews

(17)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. My husbands watch was repaired efficiently and to a very high standard. Fast turnaround, professional service and excellent results. Highly recommended .

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Out standing service

Great service, the team in swiss watch club were excellent with me, answered all my questions clearly and in depth, they were all very respectful and helpful towards me. Done a great service on my watch for a great price! I will definitely be back, and would recommend this business for anyone interested in buying watches or getting watch serviced etc. really top class business!

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Amazing staff. Just picked up my first luxury Swiss watch. The staff could not have been more helpful.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

DONT BUY HERE

Bought a Rolex and went to resell it in London a few months later only to find out the watch was unsellable due to 2 unfixable defects on the dial that were never pointed out to me in full detail , I asked for a refund and was told store credit only, the watch he then got me for the store credit amount was again not what I asked for and I am still waiting 3 months later for this to be resolved, please do not buy from here ever !

October 5, 2024
Unprompted review
Swiss Watch Club logo

Reply from Swiss Watch Club

Dear Josh, We appreciate all feedback and we are sorry to hear you are still dissatisfied. We truly value transparency and always strive to ensure customer satisfaction, so would like to clarify some points.
The watch you purchased had a minor dial defect, which can sometimes occur with vintage pieces and was bought as such. However, we agreed to take it back for store credit. We worked with you to exchange it for the exact model you requested, which when picked up in August, we understood to be satisfactory. The only remaining item is the Cartier strap, which is delayed due to Cartier’s holiday closures in August—a timeline we had communicated upfront.

We have gone above and beyond to accommodate your requests when we are not obliged to do so, so it’s disappointing to see this review, especially after you mentioned using your social media platform to damage our reputation. We remain committed to completing the final step of this transaction and ask for your continued patience as we await the strap.

Rated 1 out of 5 stars

Rude owner, dishonest prices

Rude owner. Always trying to undercut sellers and suddenly has an arrogant attitude when negotiating. Not recommended unless you’re looking to get screwed. He’ll try to convince you that your watch has little to no value so that he can undercut you and then probably resell it at a highly inflated price. He tried to make me believe that Cartier and AP watches lose more than 50% of their value upon resale. Not everyone is a brainless idiot, I suggest you revisit your bedside manner.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Personal service assured

Both Charlie & Suzanne went out of there way to facilitate my request for a surprise gift (they both sourced a 1998 Cartier Ladies watch) and champagne for my daughter to celebrate her Graduation.

September 8, 2023
Rated 5 out of 5 stars

Fantastic customer experience

Charlie came to my hotel twice to meet with us and that meant a lot. He took special care to make sure everything was perfect With the watch and bracelet we purchased. His communication and customer care were fantastic and made the experience of the purchase more special. Thank you Charlie!

June 8, 2023
Unprompted review

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