Supply Life Reviews 

2,603
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 851 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the company's service, finding the process straightforward and the results insightful for understanding their health. Many people praise the staff for being knowledgeable, helpful, and providing clear, reassuring advice during consultations. The follow-up calls and tailored meal plans are frequently highlighted as valuable, offering practical guidance and support for dietary changes. However, some customers also noted concerns regarding the accuracy and practicality of the test results, with some finding the suggested eliminations too broad or difficult to implement. A few other people also felt that customer service was occasionally unhelpful or provided explanations that lacked clarity.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and informative follow-up... See more

Product

Consumers find the product to be positive, with many reviewers expressing satisfaction with the test kit and... See more

Service

Customers had positive experiences with the service, finding it professional, helpful, and efficient from... See more

User experience

Users describe positive interactions with the overall user experience, frequently highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Using the Supply Life test was life changing for me. After spending years not knowing what was causing me so much bloating and discomfort, it was great and super interesting to learn what was causing... See more

Rated 5 out of 5 stars

Oliver was very thorough, knowledgeable and reassuring. Also, the advice was not to restrict but replace foods gradually. Follow the 90/10 percent advice for 6 to 9 months and allow foods from the red... See more

Rated 5 out of 5 stars

Consultation with Keiran was excellent and he offered continued support by email. He answered all my questions and introduced ideas to help me navigate my food swaps while being more relaxed with meal... See more

Rated 5 out of 5 stars

Im so happy with this experience from start to finish, ive already sent the discount code to all my friends and family, I feel its something everyone should take to find out what foods work well wit... See more


Company details

  1. Blood Testing Service
  2. Allergist
  3. Fitness and Nutrition Service

About Supply Life

Written by the company

Welcome to Supply Life UK's Best rated food intolerance test

At Supply Life, we believe in empowering your journey to optimal health and wellness. With our extensive range of high-quality food intolerance tests, nutritional support, personalised health plans, and expert guidance, we are dedicated to supporting your unique lifestyle and health goals. Our commitment to excellence ensures that every service you receive is crafted with care, to help you achieve the best possible results.

  • We use the latest testing equipment, test each sample twice to ensure the highest standards of testing and efficacy.
  • Tailored health plans designed to meet your specific needs and goals.
  • Access to professional advice and resources to support your wellness journey.
  • Our priority is your well-being, and we are committed to providing exceptional service.

Join the SupplyLife community today and experience the difference in your health and vitality.

Ready to take the next step towards a healthier, more vibrant you? Visit www.supplylife.com now to explore our products and start your personalised wellness journey. Your path to optimal health starts here!

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Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 77% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,603)

825 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was fantastic and…

The service was fantastic and significantly improved how I feel, resulting in less bloating. Within 48 hours of reintroducing foods I had previously eliminated due to intolerance, I felt great.

July 22, 2026
Rated 5 out of 5 stars

Positive experience

Everything was clearly explained and blood test was easy to do.
Results came back quickly and were easy to understand. Received lots of support materials to help me adjust my diet.
Oliver my nutritionalist was very helpful. Made suggestions and answered any questions I had the sent extra information.
A very positive experience, would recommend.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish the 5 stars to supplylifeservice…

From start to finish the service provided was first class. Things were explained prompt and professional. The evidence on reactions and intolerances were clear and considered.
A special mention to Oliver the Lead nutritionist who is very knowledgeable and patient. I have been very impressed by his calm approach to my questions.
Thank you very much the team at supplylife.
Maureen Macdonald

July 15, 2026
Rated 5 out of 5 stars

Great service

Good experience from start to finish Kieran was very knowledgeable and supplied me with everything I need moving forward.

July 17, 2026
Rated 5 out of 5 stars

Really pleased I took the blood test!

Really pleased I took the blood test. Had a very in depth chat with Jasmine Sostand, my nutritionist, regarding my food allergy results and what I can do to make changes. She also offered other avenues of interest which may help me. The best thing was she helped me realise that there are some nice alternatives out there too, so not so much of the doom and gloom I might have anticipated. She has also continued to offer her support to me and I can contact her directly. I have also been provided with a meal plan to get me started. Supply Life customer services were also extremely helpful to me when I needed to contact them too, Thank you Jasmine and Supply Life!

July 16, 2026
Unprompted review
Rated 4 out of 5 stars

Easy test, interesting results

Test was easy (if a bit messy) to do, but the results are excellent and really interesting. Post-results catch up with the consultant, Joanna, was useful as well. She was very calm, and had good explanations about how to move forward in a world without milk products! Thanks :)

July 16, 2026
Rated 1 out of 5 stars

Having taken the test with no symptoms…

Having taken the test with no symptoms I expected a cleanish slate but 50+ 'intolerances' came back. The first call didn't happen because the agent was on holiday and having booked a second call the agent couldn't credibly explain why the results were the way they were. I do understand now from online reading that IgG results can be misleading and that the ASA has upheld complaints against the claims made. I feel duped by the claims made before purchasing and confused about why the results came back the way they did. Would welcome a more detailed conversation.

July 13, 2026
Unprompted review
Supply Life logo

Reply from Supply Life

Thank you for taking the time to leave your feedback.

Firstly, we apologise that your original consultation did not go ahead as planned. The nutritionist was on annual leave, but unfortunately, the Calendly availability had not been updated correctly. We appreciate how frustrating that would have been, particularly when you had set aside time for the appointment.

We were also sorry to hear that your second consultation did not provide the detailed explanation you were looking for. Receiving a large number of raised food reactions can understandably feel confusing, especially when you consider yourself symptom-free.

Although being completely free from any digestive symptoms after eating would certainly make you one of the fortunate few, we fully accept that not everyone experiences noticeable or disruptive symptoms. The test is not intended to diagnose a food allergy or any medical issue, and the results should always be considered alongside a person’s diet, lifestyle and any symptoms they may be experiencing.

The number of raised reactions does not mean that you must immediately remove more than 50 foods from your diet. The purpose of the consultation is to help interpret the results sensibly, identify any relevant patterns and avoid unnecessary restrictions.

As the founder of Supply Life, I would be happy to arrange a call with you personally to review your concerns, discuss your experience and make sure you receive a clearer explanation of the results. Please contact our customer service team with your order details so we can arrange a suitable time.
Thanks
Ricky (Founder)

Rated 5 out of 5 stars

The process is simple…

The process is simple and results are sent out quickly.
I found the follow up call by a dietician very helpful.
All in all its well worth doing if you want to understand which foods you are sensitive to.

July 8, 2026
Rated 5 out of 5 stars

This service is great

This service is great. I have found that I have quite a few food sensitivities. I want to make sure I don’t be one completely intolerant of some foods - so I’ll be excluding all my red and yellow foods.
Great 121 with Joanna today - she’s very knowledgeable and has a very clear, reassuring tone.

July 6, 2026

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