splitkb.com Reviews 

385
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting that items are well-made, function as expected, and often exceed expectations, with many appreciating the detailed guides and polished results. The delivery service is frequently mentioned as fast, secure, and reliable, even for international orders, with many consumers receiving their packages quickly and in perfect condition. Reviewers also appreciate the excellent customer service, noting prompt and helpful responses, and the inclusion of thoughtful extras like spare parts and complimentary treats, which enhance the overall purchasing experience. However, some customers also noted that while their orders arrived correctly, they experienced non-existent customer service when issues arose, with automated replies indicating long wait times for a response.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the quality of the items, such as custom... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the premium quality of products,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Order

People report positive experiences with their orders, frequently mentioning fast shipping and accurate... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought an aurora Lily58 Kit that I configured using their online configurator and I really managed to get just what I wanted and could source the rest of the components myself. The configurator wo... See more

Rated 5 out of 5 stars

splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support: - their online configurator explains why components are... See more

Rated 5 out of 5 stars

Splitkb provides fantastic keyboard kits, fast shipping and every time I've had any issue the support has been excellent. They have proven to be a very reliable vendor that really cares about this ver... See more

Rated 5 out of 5 stars

I had a fantastic experience! I bought a nicenano and some hotswap pins. When working with the hotswappins I ruined some of them, but they added some additional pins, so that was of no concern! Also... See more


Company details

  1. Electronic Parts Supplier
  2. Electronics Store
  3. Hobby Store

Written by the company

At splitkb.com, we sell custom-designed, high quality kits and parts to make your own ergonomic mechanical keyboard.


Contact info

4.8

Excellent

TrustScore 5 out of 5

385 reviews

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4.8

All reviews

(385)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent keyboard and great service

I love the keyboard. It was easy and fun to assemble with excellent documentation that gave me a lot of confidence for my first build. Quality is great and I'm already typing faster and more comfortably than ever.

June 25, 2026
Rated 5 out of 5 stars

Great experience

Simple website, easy to choose, all the pars needed for a custom keyboard, quick delivery, tasty biscuits, nothing more to say ! 👌

June 25, 2026
Rated 5 out of 5 stars

Excellent service

I've ordered a couple of times from splitkb so far. Everything comes nicely packaged, shipping was fast (at least in the EU from my experience) and you even get a complimentary dutch stroopwaffel with your order :) Overall excellent service. Definitely recommend!

June 25, 2026
Rated 5 out of 5 stars

loved the keyboard

loved the keyboard, the presentation, quality of the parts, ease of building, time of delivery even to a country that most services just don't ship to.

June 18, 2026
Rated 5 out of 5 stars

The shipment is superfast even though…

The shipment is superfast even though leave in different country I receive the package in few days. The content is always correct and works. The website is clear and I didn't ever ordered incorrect parts. Highly recommend!

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Noob Friendly!

New to split mechanical keyboards and was a little scared of not knowing what parts to buy, or getting parts and finding out I needed tools I don’t have and instead I got my dream keyboard for a pretty reasonable price! The docs are absolutely fantastic, these people know what they’re doing. Can’t say enough good things

May 18, 2026
Rated 5 out of 5 stars

Fast delivery

Fast delivery, premium quality, and good documentation. This was my first DIY soldered keyboard kit, and I got it working without any issues.

May 26, 2026
Rated 3 out of 5 stars

Overall good but not usable as-is with low profiles

Overall nice but in the end my build was not usable as-is and after double checking it doesn't look like it was foreseeable from the info provided by the website. The PCB hangs by the switches, so with hot swaps and low profiles it just falls down when pressed as there is a gap under in the sandwich casing, getting everything disconnected.

May 18, 2026
splitkb.com logo

Reply from splitkb.com

Thank you for the feedback! We do recommend to take off the bottom plate when swapping switches, so the PCB can be supported manually.

During use, you shouldn't notice anything - the PCB will stay put and you can just type as usual. It's only during the swapping of switches that you'd need to support the PCB.

If you have any questions or comments, please feel welcome to mail to support@splitkb.com too, we're happy to help! In the meantime, I do hope you'll enjoy your keyboard despite the hiccup during switch swapping.

Rated 5 out of 5 stars

Very good, special keyboards

Delivery was as expected.
Building the keyboard needs some time, but is not complicated. It is a pleasure to configure the keyboard. Although this may also need some time.
The switches with just 20g force to press are extremely light. But I like that.
The look with all those LEDs is spectecular.

May 18, 2026
Rated 5 out of 5 stars

Delivered what was ordered in time

The search for the perfect switches is a blessing as much as it is a curse, but finding the perfect match fills me with the joy and anticipation of a boy impatiently waiting for his birthday presents. So the only task left for splitkb.com was not to spoil it: deliver on time, the correct switches, in the correct number. They didn't let me down. Being based in the Netherlands, I was pleasantly surprised to find a Dutch company supporting my complete and utter nerdiness just around the corner. Everything arrived as ordered and with a stroopwafel, the most delicious Dutch cookie ever created. Five stars!

May 18, 2026
Rated 5 out of 5 stars

Fast, reliable and european!

Got exactly what i ordered, with the addition of a nice dutch waffle to enjoy after i finished the build! I'm writing this review on my new Sofle V2 keyboard! The parts arrived in good condition, and fast! I'm going to use splitkb in the future for any keyboard stuff i need.

May 23, 2026
Unprompted review

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