SkatePro Reviews 

268
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Honestly speaking, every online retailer should learn from Skatepro as far as customer service is concerned. Second to none. Couldnt recommend them enough. And the skates were fantastic too. 6 Stars... See more

Company replied

Rated 4 out of 5 stars

We ordered a skateboard, helmet and pads. Despite measuring, pads are looser than we'd like but will keep as he is growing so quickly. I didn't realise our purchase was not being sent from Ireland b... See more

Company replied

Rated 4 out of 5 stars

I recently purchased from SkatePro and overall had a good experience. Delivery was prompt, and the items arrived in great condition. While sizes were slightly off for protective gear, it's manageable... See more

Company replied

Rated 2 out of 5 stars

It took a long time for the items to arrive and there was no indication that they would take so long when we made the purchase. I had assumed the items would not take longer than a few days, but we we... See more

Company replied

Company details

  1. Skate Shop
  2. Kite Shop
  3. Skateboard Shop
  4. Ski Shop
  5. Surf Shop
  6. Winter sport Store

About SkatePro

Written by the company

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Contact info

4.2

Great

TrustScore 4 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(268)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

These pads are ridiculously bad designed. Lost a piece of it on my second day skating.

These pads are ridiculous. Second day I used them and some piece from the glove fell off. I didn’t see when it fell so I obviously lost it. DO NOT buy these pads from powerslide. Disgraceful.

April 8, 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Hi.
We are extremely sad to hear that your product broke. If you can please e-mail us with information about this case, we will gladly help finding a solution.

Rated 3 out of 5 stars

K2 Inline skates Review

I ordered the K2 Inline skates approx. 1-month ago. In that time I have used them 3 times and already the front wheel on the left boot is considerably worn. When you contrast this with the right boot the wear rate is very evident. I can provide images of these for you if required.

March 18, 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thanks for your review!

We'd gladly look into your issue and find a solution.
However, we've not been able to find your order with the information supplied.

Can you please send us a mail with some picture or video of the issue?
Then we can work toward finding a nice solution.

/Team SkatePro

Rated 5 out of 5 stars

Customer service

Really good customer service.
My order was delayed so I sent a gmail.
The person was really helpful.
I’m glad I got it here

March 11, 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for your review and kind words!

We hope to see you again :)

/Team SkatePro

Rated 5 out of 5 stars

Fantastic Company to deal with

Fantastic Company to deal with, I had a problem with my order, which was totally my fault and the customer service (Krsitoffer) sorted it all out on the online chat and organised a refund back on my card. I have 100% confidence in how this company operates and deals with its customers. I have no affiliation with this company but just wanted to let people know that they are a pleasure to deal with when things go a little wrong.

February 5, 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thanks for the kind words!

We are glad to hear our effort is paying off.

Looking forward to seeing you again.

/Team SkatePro

Rated 5 out of 5 stars

Great fit

Great fit, I'm size 10 UK usually I get half size up but these fit like glow, 5 days delivery to Ireland , always grat service by Skatepro

January 23, 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you very much for your kind words.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, good prices, and easy to understand size charts etc. No complaints at all.

January 28, 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Wonderful!
I hope you enjoy your items!

//SkatePro Team 🛹🛴🎿❤️

Rated 5 out of 5 stars

Perfect .

Perfect .. kid loved helmet

December 25, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

We love to hear it! Thank you so much!
Hope to see orders from you again.

//SkatePro Team 🛹🛴🎿❤️

Rated 5 out of 5 stars

Repeat customer

Repeat customer. Godd quality, good price. Satisfied with product.

December 26, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

We love when you come back and order again!
We hope to see you again in the future!

//SkatePro Team 🛹🛴🎿❤️

Rated 1 out of 5 stars

Don't be fooled by the .ie this is not an Irish company!

Be warned that despite calling themselves skatepro.ie these items DO NOT ship from Ireland. I ordered at the start of Dec naively thinking that it was coming from ireland and they would be here in a couple of days but its the 16th now and no updates since 12 when it arrived from Beligium to parcel centre in France. Think il need to buy another pair of skates in a local shop to make sure she has something to open on Christmas day. The stress. Never again.

December 10, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Hello,

Thank you for your feedback

We are sorry for the frustration this has caused. While we do our best to stay transparent with our company and warehouses, we understand how this could have been confusing, especially at such an important time.

Our general shipping time is 3-4 days, but due to the increased parcel amount with Christmas coming up, there are unfortunately delays with the carriers in some cases.

We apologize for the inconvenience.

Rated 5 out of 5 stars

High-quality product

Very lovely looking, good materials, well designed. Fast delivery and user friendly website. Thank you.

November 1, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for your feedback. We are very pleased to see your satisfaction with our service and our products// 👍 SkatePro team

Rated 4 out of 5 stars

I was happy with the prompt delivery…

I was happy with the prompt delivery the product looks good to be fair not sure will the board last time will tell it seem quiet flexible fingers crossed.

September 23, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Hello,

Thank you for your comment and feedback,
We are delighted to hear that you enjoyed our service and your product! Feel free to reach out anytime— we'd be happy to assist you with any issues or concerns regarding the board. We wish you a nice day,

//SkatePro Team

Rated 1 out of 5 stars

Neither scooter lasted 9 months after purchase

I honestly can’t give these scooters more than one star. We bought 2 of them last Christmas. The first one snapped clean in half. In fairness to the company they did refund me. I asked the organisation if this is a common issue given I had bought two and still had one at home that my daughter was using. I didn’t get a response to that question and the second one is now broken. Neither scooter made it to 9 months after purchase. Both are only used for going in and out of school, no stunts etc. I definitely wouldn’t recommend.

September 10, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Hi Linda, thank you for taking your time to give us feedback. We're already in contact with you about the issue, and we're awaiting your reply to solve it for you as soon as possible. ✌ / Your SkatePro Team

Rated 5 out of 5 stars

Excellent product

Excellent product. My daughter loved her skates. Good price and swift delivery. Excellent shopping experience overall

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Good product

Good product. Great customer service.

August 1, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for taking the time to share your feedback with us. Providing a good customer experience is our goal. We are glad to know you had a good one :)

Rated 5 out of 5 stars

Retro heaven!

The skates are fab, my niece loved them! Delivered in the time frame giving, we are extremely happy with the skates and service.

July 22, 2024
Unprompted review

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