Honestly speaking, every online retailer should learn from Skatepro as far as customer service is concerned. Second to none. Couldnt recommend them enough. And the skates were fantastic too. 6 Stars... See more
Company replied
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Honestly speaking, every online retailer should learn from Skatepro as far as customer service is concerned. Second to none. Couldnt recommend them enough. And the skates were fantastic too. 6 Stars... See more
Company replied
We ordered a skateboard, helmet and pads. Despite measuring, pads are looser than we'd like but will keep as he is growing so quickly. I didn't realise our purchase was not being sent from Ireland b... See more
Company replied
I recently purchased from SkatePro and overall had a good experience. Delivery was prompt, and the items arrived in great condition. While sizes were slightly off for protective gear, it's manageable... See more
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It took a long time for the items to arrive and there was no indication that they would take so long when we made the purchase. I had assumed the items would not take longer than a few days, but we we... See more
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These pads are ridiculous. Second day I used them and some piece from the glove fell off. I didn’t see when it fell so I obviously lost it. DO NOT buy these pads from powerslide. Disgraceful.
Reply from SkatePro
I ordered the K2 Inline skates approx. 1-month ago. In that time I have used them 3 times and already the front wheel on the left boot is considerably worn. When you contrast this with the right boot the wear rate is very evident. I can provide images of these for you if required.
Reply from SkatePro
Really good customer service.
My order was delayed so I sent a gmail.
The person was really helpful.
I’m glad I got it here
Reply from SkatePro
Fantastic Company to deal with, I had a problem with my order, which was totally my fault and the customer service (Krsitoffer) sorted it all out on the online chat and organised a refund back on my card. I have 100% confidence in how this company operates and deals with its customers. I have no affiliation with this company but just wanted to let people know that they are a pleasure to deal with when things go a little wrong.
Reply from SkatePro
Great fit, I'm size 10 UK usually I get half size up but these fit like glow, 5 days delivery to Ireland , always grat service by Skatepro
Reply from SkatePro
Fast shipping, good prices, and easy to understand size charts etc. No complaints at all.
Reply from SkatePro
Repeat customer. Godd quality, good price. Satisfied with product.
Reply from SkatePro
Be warned that despite calling themselves skatepro.ie these items DO NOT ship from Ireland. I ordered at the start of Dec naively thinking that it was coming from ireland and they would be here in a couple of days but its the 16th now and no updates since 12 when it arrived from Beligium to parcel centre in France. Think il need to buy another pair of skates in a local shop to make sure she has something to open on Christmas day. The stress. Never again.
Reply from SkatePro
Very lovely looking, good materials, well designed. Fast delivery and user friendly website. Thank you.
Reply from SkatePro
I was happy with the prompt delivery the product looks good to be fair not sure will the board last time will tell it seem quiet flexible fingers crossed.
Reply from SkatePro
Recently purchased a scooter for my son and even with delivery and assembly costs it was approx two thirds of the cost of buying the same locally.
Delivery was also quite prompt.
I honestly can’t give these scooters more than one star. We bought 2 of them last Christmas. The first one snapped clean in half. In fairness to the company they did refund me. I asked the organisation if this is a common issue given I had bought two and still had one at home that my daughter was using. I didn’t get a response to that question and the second one is now broken. Neither scooter made it to 9 months after purchase. Both are only used for going in and out of school, no stunts etc. I definitely wouldn’t recommend.
Reply from SkatePro
Fast delivery, good prices, nice service
Excellent product. My daughter loved her skates. Good price and swift delivery. Excellent shopping experience overall
Reply from SkatePro
The skates are fab, my niece loved them! Delivered in the time frame giving, we are extremely happy with the skates and service.
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