The Art Shoppe by Rachel Thompson Reviews 

53
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Talented and attentive, Rachel created wonderful one of kind artwork that is striking and unique, and hangs as the center piece our lounge room. Glad we treated ourselves to her work.

Company replied

Rated 5 out of 5 stars

Rachel is a pro's pro. She made the whole experience easy, thoughtful, and impactful. I was most impressed with her ability to take my lack of artistic knowledge and still allow me to come up with the... See more

Company replied

Rated 5 out of 5 stars

Rachel was incredibly responsive, helpful and even kept me up to date on the shipping throughout the step by step process. The painting was everything I was hoping for! Can't wait to purchase more!... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Rachel was in communication all the time. She over exceeded everyone of my expectations throughout the process. Then the Art arrived and it truly is amazing!! She captured eve... See more

Company replied

Company details

  1. Artist

Written by the company

⭐ The Art Shoppe by Rachel Thompson ⭐ Beautiful Art for your Home & Office! Looking for unique and personalized art to decorate your home or office? Look no further...I create beautiful custom art pieces that are sure to impress! Whether you're looking for a stunning abstract painting to brighten up your living room or a personalized portrait to commemorate a special occasion, I can bring your vision to life with expert techniques and eye-catching designs. With a focus on using high-quality materials and a dedication to creating pieces that are truly one-of-a-kind, the result will be a standout piece of art that will add style and personality to your space. So why wait? Check out my portfolio today and start imagining the possibilities for your very own custom art piece! #RachelThompsonArt #TorontoArtist #CustomArt #PersonalizedArt #UniqueDecor


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(53)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Talented and attentive

Talented and attentive, Rachel created wonderful one of kind artwork that is striking and unique, and hangs as the center piece our lounge room. Glad we treated ourselves to her work.

February 9, 2026
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

The honor was absolutely mine. The collaborative process was extremely rewarding and together we created a very meaningful art piece that fits perfectly into your space and décor. That is has so much meaning to you makes it even more beautiful! Thank you for the 5-star review. 😁🙏

Rated 5 out of 5 stars

Gorgeous art and incredibly communicative

Rachel was incredibly responsive, helpful and even kept me up to date on the shipping throughout the step by step process.
The painting was everything I was hoping for!
Can't wait to purchase more!

February 9, 2026
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

That level of excitement is exactly what gets me up in the morning to create beautiful art for wonderful people! Thank you for the kind review and enjoy your gorgeous new art piece. I remain at your service anytime! 😁🥂

Rated 5 out of 5 stars

Rachel is a pro's pro

Rachel is a pro's pro. She made the whole experience easy, thoughtful, and impactful. I was most impressed with her ability to take my lack of artistic knowledge and still allow me to come up with the perfect piece of art for my new pool house.

February 9, 2026
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

It's all about collaboration and I was more than happy to work with you and your wife to create something incredibly unique and beautiful for your home. Enjoy your new art piece and thank you for sharing your great experience with others! 😁🥂

Rated 5 out of 5 stars

From start to finish

From start to finish, Rachel was in communication all the time. She over exceeded everyone of my expectations throughout the process.
Then the Art arrived and it truly is amazing!! She captured everything in my 3 dogs.
I will be a forever customer!!

January 14, 2026
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

I know how much your doggies mean to you, and I'm grateful I could be a part of something that's so important to you. This was a labor of love for me, and I truly connected with each of them as I worked to showcase each of their wonderful personalities. Thank you for the kind words and for sharing your experience with others! 😁🙏

Rated 5 out of 5 stars

Rachel and the entire process was as…

Rachel and the entire process was as simple and wonderful as can be. Thank you, Rachel.

December 21, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

Happy to have been of service to you and I'm thrilled to know there's an inspiring, one-of-a-kind piece of art I created being enjoyed by you and your family in Southern California. Thank you for the kind review and I remain at your service anytime! 😁🥂

Rated 5 out of 5 stars

Mesmerising…

Rachel is an absolute delight to work with. the whole process and interaction was exemplary. The art arrived perfectly packaged, 3 - 4 days early [despite being shipped from Canada, through the US and then to England and the whole delivery process was seamless.
The artwork is stunning, and I simply couldn't give high enough praise. very proud to now be an owner of Rachels's art. That's the 1st three pieces in the bag, and I am sure they won't be the last.
Thank you Rachel, you have a very happy customer here in England

October 24, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

Thank you so much! I’m delighted you’re enjoying your new art and that everything arrived smoothly. It’s been such a joy working with you - and knowing my pieces have found a home in England makes me so happy. I remain at your service anytime! 😁

Rated 5 out of 5 stars

Gift to Wife

Rachel has been more than patient and accommodating over the years with me. But in particular, with this project, she was very patient and assisted me with finding the right picture to use of my son for my wife’s birthday gift. Her turnaround time was quite shocking as well! Great personality and easy to work with, I will be ordering more from her in the future!

October 3, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

It was an absolute pleasure working with you! And going back and forth to figure out the best way forward is very much a part of the process towards a successful outcome. I'm as thrilled as you are with how everything turned out, and I look forward to being of service to you and your wife again in the near future! Thank you for the kind review! 😁🙏

Rated 5 out of 5 stars

Rachel is such a talented artist

Rachel is such a talented artist, and the delivery was perfect in every way.

September 15, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

Thank you so much for the kind review. 😁🙏 And congrats on being the proud owner of your one-of-a-kind art piece! 🌟

Rated 5 out of 5 stars

Honest, Reliable, High Quality, Fast

Rachel is honest and clear about terms. The art work that I purchased was exactly as described and expected and arrived beautifully framed and carefully boxed and protected. Delivery was very fast! My wife and I are very happy with Rachel's excellent work and we look forward to buying more from her in future.

September 12, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

I'm thrilled that you and your wife love your new art piece! Thank you for entrusting me with your business, and I definitely look forward to being of service to you and your wife again in the near future.

Rated 5 out of 5 stars

Rachel's beautiful art treasures

From the moment I saw Rachel's art on LinkedIn, I knew I wanted one of her paintings in my home. It has been an absolute pleasure communicating with and doing business with her. The painting looks glorious in my home, and we are already planning a custom painting based upon an upcoming photo of my wife & I on our wedding anniversary. I hope to add other paintings to my home over time.

September 12, 2025
Unprompted review
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

Many thanks for your kind and thoughtful ⭐⭐⭐⭐⭐ review. It was an absolute pleasure creating something beautiful and unique for your home, and I look forward to being of service to you and your wife again in the near future!

Rated 5 out of 5 stars

Rachel Thompson - a gifted artist!

Rachel was great at communicating with my husband on customizing a piece for our new home. The chosen art was shipped quicker than anticipated and received. Never received an art piece so carefully packaged. The reveal took our breath away! We absolutely LOVE our purchase and hope to find another piece to compliment it. 😊

August 6, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

Enjoy your beautiful new art, and thank you for writing a 5-star review for the benefit of potential new clients! It was a pleasure working with you and your husband, and I look forward to being of service again in the near future! 😁🙏

Rated 5 out of 5 stars

They are the best for customer satisfaction

Specific order details were important.
Various options were given very professional.

July 22, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

Thank you for the 5-star review, Mark. It was an absolute pleasure working with you, and I'm thrilled that your wife loved the new art piece. It was an extremely thoughtful gift on your part, and I'm honored you chose me for this beautiful project!

Rated 5 out of 5 stars

Amazing Art & Communication! A+

Rachel was a joy to work with from beginning to end. Her communication was spot on, and the artwork arrived exactly when it was supposed to. And, the artwork was amazing. I will definitely be ordering from The Art Shoppe again!

July 18, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

Thank you so much for the 5-star review! My top priority is to ensure my clients have the best experience possible — and it means a lot to me to see that recognized. Thank you again! 🌟

Rated 5 out of 5 stars

What Are You Waiting For

I had been watching for art pieces for my wife's office as a gift for quite a while and had very little luck. Being a connection with Rachel on social media I kept seeing those unique pieces that suited my significant others personality. It was difficult to decide but settled on "Urban Rain". Full of color, well framed it's going to look stunning on the office wall for all to see.

The communication was a breath of fresh air providing constant updates arriving on time very well protected and at a very reasonable price. We will be scrolling through these unique pieces and watching social media for our next one. Strongly recommend checking out the website and reaching out, Rachel really is one of the good ones with an amazing talent.

July 4, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

What a wonderful review! Thank you for taking the time to share your experience with others. I really enjoyed working with you, and I look forward to being of service to you and your wife again in the near future!

Rated 5 out of 5 stars

Beautiful prints, incredible customer service

Bought a series of prints for my little boys room, and they exceeded my expectations. Absolutely beautiful, lovely quality and Rachael extremely helpful when I realised I ordered the wrong colour frame on a couple.
Rachael was so helpful in making some suggestions for how to tie in with the room decor too. Can't recommend highly enough - always suggest to friends and will be a loyal customer for life!

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

An AWESOME experience

Rachel is a delightful person and a great artist. My wife LOVED her surprise. They communicated very well and the whole process was smooth. The package was slightly damaged in shipping, but it had been very well protected inside so no damage was done. I highly recommend Rachel & her business. She is most definitely a pro. It is a true one of a kind portrait that was perfect for a person that is very hard to find gifts for. My heartfelt thanks for a job very well done.

-Tony

May 29, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

Creating that perfect one-of-a-kind art piece and gift for your wife was an absolute pleasure. Thank you for letting me be a part of that, and thank you for sharing your wonderful experience with others. (And yes, I always use military-grade packaging so that your art is protected and arrives safely!)

Rated 5 out of 5 stars

Art was impeccable

Art was impeccable, Rachel is engaged, communicative, compassionate,……simply wonderful.

May 9, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

Thank you for your kind words and recommendation. And thank you choosing my art to be part of your Mother's Day surprise gift! 😁🙏

Rated 5 out of 5 stars

From Canada to St Helens (UK) - amazing experience

Ordered 3 pieces of art, one of which was personalised - all items are amazing, and the ordering process was made so much easier by Rachel. 100% we will be ordering more in the future on the back of this experience, and the quality of the artwork…

April 12, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

Thank you! It means the world to have my work appreciated all the way from the UK—honoured to be part of your space.

Rated 5 out of 5 stars

Rachel and her Art are Wonderful!

Rachel was incredible to work with every step of the way; from the very first questions, to the order and payment process, and certainly through the various approvals of the drafts!
And, better than that, the finished work is a Masterpiece! This tribute piece to my wife will be in our family for many years!

Thanks Rachel!!!

April 2, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

It was an absolute pleasure creating that special tribute piece to your wife, and thank you for sharing your positive experience with others!

Rated 5 out of 5 stars

Picture Perfect

My first purchase from the Art Shop exceeded my expectations. Rachel guided me though step by step. I didn't have to ask questions because Rachel was always a step ahead of me and kept me informed. From the purchase to the delivery it was 'picture perfect". When I spend my hard earned money, I expect to be treated like a important guest - I was!
Rachel and The Art Shop have my recommendation.

March 6, 2025
The Art Shoppe by Rachel Thompson logo

Reply from The Art Shoppe by Rachel Thompson

I think it's amazing to have clients who not only appreciate art, but who take the time to share their experience with others. It was an absolute pleasure working with you, and I'm thrilled to receive your recommendation. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look