Slow Customer Service - Another issue
Despite the tracking stating my order hadn't been delivered, it hadn't. The responses from the customer service team were slow and not very helpful even though I explained I was only at that address for a few days more. In the end the customer service team sorted it and sent it out again but this was only communicated on an automatic email rather than the customer service team.
This isn't the first issue I have had with them and I am surprised at the lack of customer service for such a huge brand.
Also, they still do not ship to the UK, citing "tax reasons" which I know can be navigated if researched properly