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Salad Reviews 

16,788
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,608 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the application process is quick, simple, and entirely straightforward from start to finish. Consumers also deeply appreciate the remarkably fast payouts, with approved funds often arriving securely in their bank accounts within a couple of hours. Furthermore, reviewers often highlight the professional service and helpful support teams that make borrowing easy. However, some customers also noted frustrations regarding unexpected loan rejections and strict open banking requirements. A few reviewers felt that communication from support teams could be improved when dealing with unsuccessful applications or technical queries.

What people talk about most

Service

Clients share positive opinions on service, highlighting the fast and efficient application process.... See more

User experience

People report positive experiences with user experience, highlighting that the application process is fast,... See more

Payment

Users describe positive interactions with payment, highlighting the quick and efficient approval process.... See more

Response time

Consumers find response time to be exceptionally fast and efficient. Reviewers consistently praise the quick... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that the team is helpful, kind, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was in a financial sticky situation...Salad money approved me immediately with a affordable amount and affordable payments. Money was in my account within a couple hours. No faffing about no extra... See more

Rated 5 out of 5 stars

I really think it was easy application process decision made quickly and helped me out when I needed extra money at that moment .Also payment plan made and sent over so all is clear and transparent.Th... See more

Rated 5 out of 5 stars

Excellent service . No complications. Straight forward questions and easy to use pages. I needed the extra cash for an upcoming trip, once the forms were completed, the money was in my account (... See more

Rated 5 out of 5 stars

Easy and stright forward process from start to finish. The team where incredibly helpful and supportive. Thank you for treating me like a person and not a product.


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Institution
  4. Loan Agency

About Salad

Written by the company

We’re providing borrowers with an alternative type of lending. How are we doing this? By using a completely new method of affordability assessment removing the need for a strong credit score. We assess our applicants on the here and the now, because when it comes to lending…You’re more than your score. We also provide free benefits checking that enables anyone to ensure they are claiming all they’re entitled to. APPLY NOW About Open Banking Benefits Checker

Affordable Lending For Workers

Written by the company

Using Open Banking we ensure fair, affordable lending for workers across the UK. We believe you're more than your score, our assessment doesn't require a strong credit score enabling you to access credit when you need it.

Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

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4.9

All reviews

(16,788)

3,217 reviews in the last 12 months

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Rated 1 out of 5 stars

Irresponsible lending confirmed by FOS…

Irresponsible lending confirmed by FOS – then treated me like I didn’t exist
Salad Money engaged in irresponsible lending, which was later confirmed by the Financial Ombudsman Service. They completely ignored the vulnerabilities I had disclosed.
When I tried to get help through a Debt Management Plan with StepChange, they refused to accept it. They then issued a default notice giving me only two weeks to act. Almost immediately after sending that notice they terminated the agreement – before I had any real chance to even read it properly, let alone respond or take the steps they were supposedly giving me time for.
After that, they refused to engage with me at all. When I tried to challenge what they had done, I was told they “couldn’t find my account.”
This whole process felt completely one-sided and unfair. I would strongly advise anyone considering borrowing from them to look elsewhere.

September 5, 2026
Unprompted review

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