Solaris Finance Reviews 

229
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely polite, professional, and supportive throughout the application process. People mention that the service is fast, completely seamless, and efficient, making it very easy to get loans sorted out. Some people also felt that the customer support team went above and beyond to provide clear communication and helpful guidance. Consumers appreciate the personalized approach, noting that agents explain everything clearly and ensure every question is answered promptly. Reviewers consistently highlight how smooth, simple, and hassle-free the overall user experience is from start to finish.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the entire process.... See more

Service

Users describe positive interactions with service, highlighting that staff members are very helpful and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the professionalism,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an easy and stress-free application... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Realin was so great , she is the perfect customer service office , very polite , and professional , and carried through with all the process that had to happen . I am praising her so highly, as my cu... See more

Rated 5 out of 5 stars

process was very easy, staff was very helpful and where there when i need to ask questions or had any concerns. Ria went above and beyond to help us with the loan process and made it an easy to be abl... See more

Rated 5 out of 5 stars

My service from Ria was exceptional ebery step along the way and her follow up was very prompt and always courteous and prodessional. Very highly recommended!

Rated 5 out of 5 stars

Ria was amazing. She really did make the process easy and she was easy to contact and ask follow up questions with. We also received clear and detailed email instructions.


Company details

  1. Finance Broker
  2. also in
  3. Car Finance and Loan Company
  4. Loan Agency

About Solaris Finance

Written by the company

Solar Finance for Residential & Commercial.

In our opinion, finance is mostly used for the wrong things. Finance should be used for investment, not consumption.Not only is solar a good investment, it has the added benefit of helping the environment.

Furthermore, our sales and marketing strategy is different than our competitors. Where other finance companies our their budgets into hard-sell tactics, we invest ours in providing value to the broader solar community through our Solar Nerds (https://solarnerds.com.au/) brand.

Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(229)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Michelle has been absolutely amazing…

Michelle has been absolutely amazing throughout the entire loan process. She ensured I was kept informed at every stage and that all the relevant information was communicated clearly. I truly appreciate her support, professionalism, and responsiveness throughout.

July 28, 2026
Rated 5 out of 5 stars

brilliant

Neil and his tam and contractors were brillliant. so professional, friendly and explained everything clearly. Neil calls me regularly to tell me how my usage is going and recommended a power company that maximises battery strength when the weather is gloomy. Overall, this is probably the most excellent customer experience I have ever had with any other company. Well done Neil & team!!!!!

May 29, 2026
Solaris Finance logo

Reply from Solaris Finance

Hi Danielle,

Thank you very much for the kind words.

However I want to clarify that Neil is the director of Solar Run Casey, the solar company. Solaris is an different company that only organises the finance. Solar Run are one of our referrer partners.

It's not surprising that you had a good experience with Neil and his team. We only ever good feedback from them and from the Solar Run franchise group more broadly.

In the future, if you ever need any help with your loan, please do not hesitate to reach out. Thanks again.

Regards,
Imraan
Managing Director

Rated 5 out of 5 stars

Hassle free loan

The process of obtaining a loan for solar battery was quick, easy and hassle free. The staff members were friendly, respectful and patient.

May 20, 2026
Rated 5 out of 5 stars

Solaris were so patient with us

Solaris were so patient with us. My husband and I were both unwell and as well not so confident with new technology. Solaris went out of their way to assist and treated us with care and respect. A special thank you to Michelle and Raf

May 25, 2026
Rated 5 out of 5 stars

The process was seamless

The process was excellent . In fact I did the application on my phone and made an error , by adding an extra zero.
I received a call to query, they fixed the error, once that was done I was kept informed of the process
In particular Lori and Therese thank you for such a smooth and efficient proceess.

March 31, 2026

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