SmartWills UAE Reviews 

46
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the expert team for being professional, highly responsive, and guiding individuals smoothly through the entire legal process from the very beginning until final registration. Some people also felt that the completely remote process made handling court submissions, drafting documents, and managing multiple requirements remarkably simple and stress-free. Reviewers consistently highlight the prompt communication, thorough explanations, and incredible attention to detail during every single step of the journey. Many individuals appreciated the dedicated guidance, valuable advice, and continuous reassurance provided throughout the entire arrangement.

What people talk about most

Service

Customers report outstanding satisfaction and praise the fast, reliable, and efficient service provided.... See more

User experience

Consumers find user experience to be positive, describing the entire journey as simple, straightforward, and... See more

Staff

Reviewers express high satisfaction and appreciation regarding the staff and team members. Consumers... See more

Customer service

Users describe positive interactions with customer service, highlighting transparent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A friendly and helpful team. The whole process takes a while, but this is normal they keep you updated along the way. In case you require shariah expertise it’s best to request in advance for someone... See more

Company replied

Rated 5 out of 5 stars

We applied mirror Wills and Smart Wills has provided us outstanding service at reasonable cost! I’m 100% highly satisfied and happy customer. The staff were helpful, and the entire experience was smo... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptical when I initially started the process. I wasn’t sure how an ad I saw on Insta was authentic. So I did a little background check. Once I said YES to Smart Wills and the process com... See more

Company replied

Rated 5 out of 5 stars

Simply great experience with Smartwills, a real professional team, following up and assisting me from the very beginning ( with extraordinary info and advices. ) till the end when fixing the appointme... See more

Company replied


Company details

Written by the company

SmartWills is a corporate service provider helping expats draft and register their will in the United Arab Emirates — end-to-end, with just 3 hours of personal time and no office visits. We do one thing only: UAE will registration. A dedicated Legacy Guide walks you through every decision on WhatsApp; your will is drafted in partnership with lawyers specialised in UAE succession law, translated into Arabic by two certified legal translators with an independent blind verification, and submitted to the registry that fits your situation (Abu Dhabi, Dubai Courts, or DIFC). Education first, decisions second. Transparent pricing. If a will we submit isn't accepted by the court for any reason on our side, we redo the entire process at our expense. 500+ wills registered. Fully remote. Protecting your family should take hours, not months.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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4.8

All reviews

(46)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Highly recommended. The process was effortless as a customer due to their well organized staff and extremely structured approach.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great Support

Thanks very much for your support.
With you and your advice step by step it is very easy to handle the whole procedure.
Go on like this 🙏

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

SmartWills.ae is highly professional

“Your action reflects professionalism and careful preparation. Great job on completing our will registration in Abu Dhabi Court. The process is smooth and easy” Thank you SmartWills.ae - with gratitude, Mr. & Mrs. Milo & Myra Discaya, Sharjah UAE.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Transparent and Efficient

Explaining the process and keeping us informed each step of the way in full transparency along with necessary handholding. Prompt follow ups to ensure the slots for final registration was secure.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

We applied mirror Wills and Smart Wills…

We applied mirror Wills and Smart Wills has provided us outstanding service at reasonable cost! I’m 100% highly satisfied and happy customer. The staff were helpful, and the entire experience was smooth and hassle free. I highly recommend Smart Will to anyone who want’s to make a Will in the UAE. You can’t go wrong with them!

August 24, 2026
Unprompted review
SmartWills UAE logo

Reply from SmartWills UAE

Thank you for this. Mirror wills are what most couples here end up choosing, because the two documents are written together and read as one plan, instead of two separate wills that could pull in different directions later. On cost: the service fee and the government fee are both said out loud on the first call, before anyone commits to anything. The government fees are public and go straight to the registry, so nothing turns up later that was not discussed. We are glad it felt hassle free. That is the part we work hardest on.

Rated 5 out of 5 stars

These guys are truly outstanding

These guys are truly outstanding. They will support you from the beginning to the time your wills get registered. Also, they are very responsive. If you have any questions, they will respond on WhatsApp. Our experience has been very pleasant. Thank you SmartWills UAE.

August 21, 2026
Unprompted review
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Reply from SmartWills UAE

Thank you, Umair. The WhatsApp part is deliberate. Every client has one named person who carries the file from the first call to the registered will, so you never have to explain your situation twice to somebody new who has just picked it up. You mentioned support up to the moment the wills were registered. That is where most of the work sits, and it is also the point where a will is easiest to forget about, so we check back in every 6 months to see whether anything in your life has changed enough to be worth revisiting. Thank you for the recommendation.

Rated 5 out of 5 stars

Very good experience

Very good experience: clear explanations, super responsiveness and very effective actions.

August 21, 2026
Unprompted review
SmartWills UAE logo

Reply from SmartWills UAE

Thank you, Gianluigi. Short and precise, which we appreciate. Explaining clearly and then acting on it are two different jobs, and a will needs both: the decisions are yours to make, and the paperwork behind them is ours to move. We are glad both sides of that felt right.

Rated 5 out of 5 stars

Excellent experience with SmartWills…

Really good experience with SmartWills UAE. Quite a daunting prospect to undertake but SmartWills UAE explained the step by step process and it went really smoothly. Communication was outstanding throughout the process and they answered all our questions and provided us with all relevant information. I highly recommend them for this crucial family planning requirement.

August 20, 2026
Unprompted review
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Reply from SmartWills UAE

Thank you, Mathew.

You called it a daunting prospect, and that is how most people feel before they start. It is usually the reason a will gets postponed for years.

There are a few moving parts: choosing the right registry, coordinating the drafting with our partner law firm, the accredited Arabic translation, then the government submission. You should not have to work all of that out on your own, so we explain each step before it happens and keep you posted while it moves.

We are glad it went smoothly, and we really appreciate the recommendation.

Rated 5 out of 5 stars

A friendly and helpful team

A friendly and helpful team. The whole process takes a while, but this is normal they keep you updated along the way. In case you require shariah expertise it’s best to request in advance for someone who understands the law clearly. For non-shariah compliant laws they are also up to date with current rulings.

June 1, 2026
Unprompted review
SmartWills UAE logo

Reply from SmartWills UAE

Thank you for taking the time to write this.

Your point about asking in advance is fair. Our process is strongest on the civil route, which is the side you found us up to date on.

When someone wants their will handled inside the Sharia framework, that sits outside what we do, and we should say so at the start and point them to a specialist.

On the timeline, you are right that it takes a while. Some steps run on the registry's own schedule, so we try to make sure you always know where things stand while it moves.

Thank you for the feedback. It helps us fix the part we can control.

Rated 5 out of 5 stars

Seamless Will Creation

I was a bit skeptical when I initially started the process. I wasn’t sure how an ad I saw on Insta was authentic. So I did a little background check. Once I said YES to Smart Wills and the process commenced, Smart Wills was brilliant. The best decision I made after pondering this decision for years. From the 1st F2F call explaining the process, making payment seamlessly, drafting the Wills, making corrections, getting translations done, uploading Wills to ADJD and helping set up the appointments, Smart Wills was extremely proficient, quick to deliver and on point with the whole process. I’d recommend Smart Wills to anyone looking to make a UAE Will.

August 18, 2026
Unprompted review
SmartWills UAE logo

Reply from SmartWills UAE

Thank you for writing this, and for being honest about the skepticism at the start. Checking us out before saying yes was the right move. An ad is easy to make. A process that holds up from the first call to the ADJD appointment is not, and that is the part we care about. You mentioned thinking about this decision for years. Most people do. The steps you listed, the drafting, the corrections, the translation, the submission, are usually the reason it gets postponed. Carrying them for you is the whole point of the service. Thank you for giving us the chance to prove it, and for the recommendation.

Rated 5 out of 5 stars

Efficient service

The whole process was smooth and efficient. Every step was explained in detail. I would highly recommend them.

August 13, 2026
Unprompted review
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Reply from SmartWills UAE

Thank you. "Every step was explained in detail" is the part we care about most. A will involves real decisions, and nobody should sign one without understanding each choice. We are glad the process felt smooth, and we appreciate the recommendation.

Rated 5 out of 5 stars

I had an excellent experience…

I had an excellent experience submitting my will with SmartWills UAE. The entire process was incredibly smooth, clear, and legally compliant. Their step-by-step guidance made a complex legal task feel straightforward and stress-free. The customer support team was also highly responsive and professional throughout. I highly recommend their efficient and friendly service.

August 12, 2026
Unprompted review
SmartWills UAE logo

Reply from SmartWills UAE

Thank you, Laurence. The word we would pick out is the one you put first: smooth. A UAE will has more moving parts than most people expect. The drafting with our partner law firm, the certified translation, the submission, then the appointment with the government. None of that should reach you as complexity, and carrying it so it does not is the entire job. You went through the whole process from Qatar, without setting foot in a UAE office. That is what the remote setup is built for, and we are glad it held up from that distance. Thank you for the recommendation.

Rated 5 out of 5 stars

Very Very Very Professional. A must use.

They were 100% what they described / advertised and 100% more. Responsive, professional, accurate, mentoring, well prepared, amazing.

Very very very impressive.

August 6, 2026
Unprompted review
SmartWills UAE logo

Reply from SmartWills UAE

Thank you for this, General. There are reviews we are proud of, and then there is this one. Coming from a man who contributed to the Abraham Accords and to the story of this country, these words are an honour we do not take lightly. From someone whose entire career was built on preparation and execution, "well prepared" and "mentoring" mean more to us than the five stars themselves. A UAE will comes with real decisions behind it: which registry fits your situation, and who should carry out your wishes one day. Handing over a document is the easy part. Making sure you understand every choice you are signing takes more care, and that is the part we never rush. We are also glad the service matched what you saw advertised. You checked, and it held up. Keeping that gap at zero is the whole point. Thank you for trusting us with this.

Rated 5 out of 5 stars

Simply great experience with…

Simply great experience with Smartwills, a real professional team, following up and assisting me from the very beginning ( with extraordinary info and advices. ) till the end when fixing the appointment with ADJD notary.I really can't expect a better service ! They did verything beyond my expectations,even their price is very fair and worth the job done.Thank you Smartwills team.

August 4, 2026
Unprompted review
SmartWills UAE logo

Reply from SmartWills UAE

Thank you for taking the time to write this, Hatem.

Being followed from the first call all the way to the ADJD notary appointment is exactly how the service is meant to work.

A UAE will has many steps, from the first decisions to drafting, translation and the government appointment, and nobody should have to push each step forward on their own.

We are glad the advice along the way helped you decide with clarity, and that the price felt fair for the work done.

Thank you for trusting us with something this important

Rated 5 out of 5 stars

Very personal,they guide you through…

Very personal,they guide you through the entire process,they are available always.
Great experience, highly recommend it.

July 30, 2026
Unprompted review
SmartWills UAE logo

Reply from SmartWills UAE

Thank you, Desiree. Personal is the word we care about most: questions come up at every stage of a will, and having someone who answers them right away changes how the whole process feels. We are glad you always found us there. Thank you for the recommendation.

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