Ninelife Reviews 

74
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Thank you so much for this amazing product! The Radial Nerve Palsy Brace Splint we ordered fits my husband perfectly, and he is absolutely chuffed with it. ❤️ It is honestly **100 times better**... See more

Rated 5 out of 5 stars

They made my experience amazing. Kept me up to date and helped me through thr customs experience like a dream. Other overseas companies leave you alone during this time. 5 start

Rated 5 out of 5 stars

Prompt email confirmation of receipt of order and payment. Confirmation email of dispatch shipping date and detail. Any delay in shipping is emailed to customer and way ahead to obtain the pr... See more

Rated 3 out of 5 stars

* The fullfilment of the order took a while * The shipping method was unclear and ended up being sent by post, which I had to collect from my local post office. I only found out the parcel location... See more


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

74 reviews

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No history of asking for reviews

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4.4

All reviews

(74)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought 2 bottles of Original Pine Sol…

Bought 2 bottles of Original Pine Sol from Nine Life and it took about 4 weeks for them to finally confirmed the product was on the way as I suspected they are ONLY a third party …passing goods on. When I finally got the item it was in an Amazon Prime box, so my suspicions was correct .I just bought 2 bottles resent in my last trip to UK and here Amazon UK had next day delivery , so I git the stuff weeks faster. But when I finally got the bottles from NineLife the content was taped on the top by a human and not machine seals and bottles from NineLife looks ALOT clearer than the Amazon bottles…so it looks watered out. A BIG SCAM stay clear of this company that charges 100+ $ for shipment of a product only costing a few dollar…OUTRAGEOUS!!

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much for this amazing…

Thank you so much for this amazing product! The Radial Nerve Palsy Brace Splint we ordered fits my husband perfectly, and he is absolutely chuffed with it. ❤️

It is honestly **100 times better** than the splint that was custom-made for his hand and wrist. The fit, support and overall quality are fantastic.

We are so happy with our purchase and truly appreciate the amazing product and service. Thank you so much! 🙏

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

They made my experience amazing

They made my experience amazing. Kept me up to date and helped me through thr customs experience like a dream. Other overseas companies leave you alone during this time. 5 start

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

I am only giving this 1 star because…

I am only giving this 1 star because zero stars are not possible.

Do not purchase from this company. You will not get your product and you will not hear back from them. They will take your money and they will not advise you that you cannot purchase and get a PROBIOTIC through customs in South Africa, unless you are a doctor.

They will not reply to your emails. You will lose your hard earned money.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

I am still waiting for my order after 6 weeks so I think they are FRAUDSTERS

Its is now 6 weeks later and I still don't have my order. They make out that they are based in South Africa but they are not. They have good email communication, however since the products I ordered (Health Supplements), you need a SAHPRA licence to clear through customs, nevermind the extra import customs and VAT. So I am returning that one product and hope to get refunded. THE SEEM TO BE SCAMMERS. DONT BUY FROM THEM.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience and fast service

I had a very good experience with Ninelife. The ordering process was smooth, delivery was quicker than expected, and the product arrived in perfect condition. I’m very happy with the service and will definitely order again.

May 9, 2026
Unprompted review

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