Items arrived fast which was great. Super happy with singlet, unfortunately the other top there was a couple of issues with. Reached out and had such a prompt and friendly response from Brenna not eve... See more
Company replied
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Review summary
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Ordered a few shirts from Nerdywave, and the shipment arrived within the expected timeframe. Upon opening the package, one of the shirts was missing. I emailed customer support and was assisted by... See more
Company replied
Best online buying experience. The website is awesome , i chose my designs and sizes and within a week i received them. There were no mistakes in the order and the quality is perfect and exactly wh... See more
Company replied
Was very skeptical at first as I've had bad experiences in the past buying from ads I see on social media. But damnit they proved my skepticism wrong. Prints look great, shirts are good quality materi... See more
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4.2
Great
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Never got the Parcel horrible customer service
Never got the Parcel and when I let them know I haven’t received it they just told me they’re not responsible of refunds. Horrible customer service never asked or hinted at anything of the sorts just thought they could help me.
September 6, 2026
Unprompted review
Shipping times were faster than…
Shipping times were faster than expected, sizes are as described and the materials are feeling really good on the skin. The prints are excellent. Would definitely order again!
September 1, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Thank you so much for this wonderful feedback 😊 We’re thrilled your order arrived earlier than anticipated. It makes us happy that you like our fabric feel, accurate sizing and great print quality. We look forward to your next order!
Best regards,
Nerdywave Customer Service Team
A great product
A great product , of good quality and quickly delivered
September 5, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Thanks a lot for your five‑star review🙂 We are glad you are satisfied with both the product quality and fast delivery. Have a nice day!
Best regards,
Nerdywave Customer Service Team
Fast delivery,product is well made and…
Fast delivery,product is well made and fantastic, highly recommend this company
September 1, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Thank you very much for your fantastic five‑star review 😊 We truly appreciate your compliment on our fast delivery and well‑crafted products. It means a lot that you highly recommend our company. Hope to welcome you back soon!
Best regards,
Nerdywave Customer Service Team
The first order was lost
The first order was lost, and after a lot of back-and-forth, a new order was shipped. At first, they wanted to charge me for it, but then it was shipped for free. However, the quality is terrible—the fabric is very uncomfortable and smells strongly of plastic. The garment doesn't look anything like the product picture on the website.
September 4, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
We are truly sorry to hear about your frustrating experience with your order. It is disappointing that your first shipment was lost in tranYour feedback sit, and we sincerely apologise for all the back‑and‑forth communication you had to go through, as well as your dissatisfaction with the item quality and appearance upon receiving the replacement.
Please contact our official email address support@nerdywave.com with your order number so we can better assist you.
We hope we will get the chance to make this right for you via email conversation. Thank you for your patience.
Best regards,
Nerdywave Customer Service Team
Nice quality and fast delivery
August 19, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Nice quality and fast delivery — short, sweet, and just right. 😊
Thanks for the review! 🙌✨
Best regards,
Nerdywave Customer Service Team
Good quality products with true size
Good quality products with true size. Very good communication also when transport company lost my parcel they replaced full order for no extra cost. Highly recommend this shop.
September 2, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Thank you so much for this fantastic review 😊.
We are pleased our items fit true‑to‑size and that our team could support you well when your parcel got lost in transit. We are glad we could resend your full order at no extra cost for you.
We really appreciate your recommendation and look forward to your next purchase
Best regards,
Nerdywave Customer Service Team
Terrible service. Awful, cheap dress. Nothing like the photos. Save your money!
Just awful. I ordered the moth dress in cotton/rayon and it is nothing at all like the pictures on the website. The dress on the site is a lovely dark blue/black colour with contrasting moth print. The dress I received was a dull, washed-out grey and the print was also very faded.
The fabric is thin and feels synthetic to me.
It’s also a weird shape. About 4 inches wider on the bust than the size chart. It’s totally unwearable. I have opened a PayPal dispute to try and get my money back. Customer service said they would give me a full refund as long as I closed the dispute first (you cannot reopen a closed dispute so that would have left me high and dry) If they were happy to refund me, why not just refund me? Why do I have to close the dispute first? The dispute would automatically close if they refunded me.
Dodgy as. Then the customer service representative contacted me via PayPal and said I needed to pay for the return (to China) because the dress was not faulty. Hmm.
Also! The photo and the videos of the dress on Facebook reels are definitely AI Generated. The backgrounds change behind the model! So basically this dress doesn’t exist in reality.
Another scammy online shop from China selling fake tat. So disappointed. This dress was a present from my boyfriend. I’ll just have to hope that PayPal does the right thing
My advice? Save your money. It’s a terrible company.
September 2, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
We are truly sorry to hear about your deeply frustrating experience with your dress order. We take every concern you have raised very seriously.
Please contact our official email address support@nerdywave.com with your order number so we can better assist you.
We value every customer and hope we can get an opportunity to sort this matter out properly.
Best regards,
Nerdywave Customer Service Team
Postage took ages but apart from that
Postage took ages but apart from that. The items and clothing were perfect. Items were well packaged. Communication through emails and WhatsApp on updates on each location the package was it.
August 29, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Thank you for your honest feedback 😊.
We appreciate your patience with the longer‑than‑expected postage. We are glad the clothing items, packaging and our WhatsApp & email updates met your expectations.
Thank you for your support and hope to serve you again soon.
Best regards,
Nerdywave Customer Service Team
Great products
Great products, great price, always ships neatly packaged and clean
August 28, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Many thanks for your lovely review 😊.
We’re happy you are satisfied with our products, pricing and tidy, clean packaging.
Looking forward to your next order!
Best regards,
Nerdywave Customer Service Team
Great quality and sevice
August 22, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Thank you so much for your great comment 😊.
We are delighted to hear you are pleased with both our product quality and our service.
Hope you will enjoy your items and come back to shop with us.
Best regards,
Nerdywave Customer Service Team
Interesting "nerdy" collection
Interesting collection, especially the films & books designs -- although I missed a design that I really like but it disappeared when I decided to finalize my order (to be honest it took me a couple of weeks to decide which tshirts to order).
They have a whatsapp chat to help you with tracking the orders, and the person I contacted (Antoine) was helpful :)
August 24, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Thank you for your thoughtful review 😊.
We’re glad you enjoy our nerdy‑themed film and book collection, and that Antoine gave you helpful tracking support over WhatsApp. We’re sorry your favourite design was no longer available by the time you finished your decision.
We appreciate you taking time to shop with us and hope you will find new favourite designs for your next purchase.
Best regards,
Nerdywave Customer Service Team
Really comfortable
The clothes are really comfortable and the people who work there are really nice one In particular named Antoine he was very kind and helped me with all my needs and the shipping didnt take long at all
August 23, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Many thanks for your wonderful feedback 😊.
It makes us happy that our clothes feel comfortable, and that Antoine was patient and helpful handling all your requests. We are also pleased your order arrived quickly.
Hope to welcome you back soon
Best regards,
Nerdywave Customer Service Team
Smaller sizes rough material
The sizing was smaller than I thought I ordered a large and its an Australian medium, quality feels cheap aswell
September 2, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
We are truly sorry to hear the garment ran small and that you are disappointed with the material quality. We have already reached out to you regarding this feedback.
We take your note about sizing differences against Australian standards seriously and will pass this feedback to our product team for review.
Please check your message inbox for our full proposal, and feel free to reply so we can work toward a suitable resolution for you.
Best regards,
Nerdywave Customer Service Team
Can I give 0 stars
Can I give 0 stars?
1. Dress was clearly drop shipped (even though website says no drop shipping) and was from awful cheap fabric.
2. Dress had no sizing label, or branding label.
3. Dress was wrong size - it literally fell off me.
4. I tried to complain it was considerable too big
5. I had to send 2 sets of photos showing the bust measurement was too big but also the dress was a few inches short (only noticed that when they asked for that measurement)
6. Nerdywave told me it would cost more than the dress is worth to post a replacement (admitting that the dress isn't worth the £30+ they charge, and closer to the shipping cost, which was from China, so drop shipped)
7. While admitting fault, Nerdywave said I could could get either a 30% refund or pay shipping for a new dress.
8. I filed a dispute with the credit card company.
9. They have deleted my review form their own website.
Appalling customer service, awful quality from a drop ship company. DO NOT BUY FROM NERDYWAVE
July 27, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
We are truly sorry to hear about your disappointing experience with your dress order, and we sincerely apologize for the frustration this situation has caused.
We take all customer feedback seriously and would appreciate the opportunity to review your case in detail and work toward a fair resolution. Please feel free to contact our customer support team with your order number so we can look into the concerns you raised, including the sizing, measurements, and the solution previously offered.
We would also like to clarify one important point: we did not remove your review. On Trustpilot, if a customer posts a new review for the same company, the previous review may automatically disappear or be replaced according to Trustpilot’s review rules and platform policy. This process is managed by Trustpilot, not by our store.
We value every customer’s feedback and never intentionally remove or hide reviews. Your comments are important to us, and we hope to have the opportunity to address this matter properly and improve your experience.
Best regards,
Nerdywave Customer Service Team
It was experience
I have to tell you the experience of getting something in nerdywave it’s amazing, you guys have an amazing team, great communication all the time, fast delivery and great quality on your products. Thank u so much u have a new frequent customer ✨
August 21, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Thank you so much for this fantastic feedback 😊.
We are delighted that our team communication, fast delivery and product quality brought you such a great shopping experience.
It means a lot to us to gain you as a repeat customer, and we look forward to your future orders!
Best regards,
Nerdywave Customer Service Team
Love my tees
Love my tees. So comfortable and breathable. Class designs aswell.
August 28, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Many thanks for your lovely review 😊.
We are happy your tees feel comfortable and breathable, and that you enjoy our creative designs.
Hope you will love your upcoming purchases with us.
Best regards,
Nerdywave Customer Service Team
Cthulhu FTW
I bought a few mesh jerseys, all Cthulhu-themed, and the arrived fast and with 0 problems. Antoine on whatsapp told me about the steps of the delivery for me to be aknowledged. I was a little afraid of tariffs or whatever because all this chaos in worlwide trading, but everything went smooth as silk…
September 1, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
We really appreciate your wonderful comment 😊.
Glad your Cthulhu‑themed jerseys arrived quickly without any issues, and that Antoine kept you well‑updated on delivery progress.
We are pleased everything went smoothly for your international order, and hope to serve you again soon.
Best regards,
Nerdywave Customer Service Team
Very cheaply made product
Very cheaply made product. It’s so thin I don’t think I can even wash it. Not worth the money- do not buy.
Seems like my review was deleted. Also I was promised a response. No one responds FYI PEOPLE. Trash.
DO NOT BUY
August 21, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
We sincerely apologize for the frustrating experience you have encountered with your purchase. We have already reached out to you regarding your concerns about fabric quality and washing worries.
We value all of your feedback, including your remarks about reviews and communication. Should you have further points to add, feel free to share them with our support team.
We would also like to clarify one important point: we did not remove your review. On Trustpilot, if a customer posts a new review for the same company, the previous review may automatically disappear or be replaced according to Trustpilot’s review rules and platform policy. This process is managed by Trustpilot, not by our store.
We hope we can get a chance to make this situation right for you.
Best regards,
Nerdywave Customer Service Team
Ordered the wrong size? No problem!
Me and my wife had always seen the amazing jerseys and dresses etc that Nerdywave had decided it was time to own a few ourselves
So we loaded up on several classic horror styles and hit that buy button. Only later my wife realized that we had ordered a size to small on every item! We reached out to the support team and Vivi helped us get everything changed to the right sizes!
Thanks to them for making our mistake a hassle free fix for the customer. Definitely buying again!
August 28, 2026
Unprompted review
Reply from Nerdywave
Dear customer,
Thank you so much for this lovely feedback 😊. We’re thrilled Vivi could assist you smoothly with your size adjustment. We look forward to your next purchase!
Best regards,
Nerdywave Customer Service Team
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