Noard Reviews 

On 18 May 2026, I ordered and paid for a SUP board .
According to the shipping information, the parcel was delivered, but I never received it. The proof of delivery raises serious questions, as the signature is not mine.
I contacted NOARD several times by email and phone, asking them to investigate the situation and issue a refund. Unfortunately, they never replied to any of my emails, and nobody answered the phone.
I also contacted GLS, hoping they would clarify what had happened. However, they were unable to provide any meaningful information or solution.
As a customer, I expected the company to investigate a missing order and communicate with me. Instead, I was completely ignored after paying for the product.
At this point, I have no product, no refund, and no support. Because the company has failed to respond or resolve the issue, I have filed a consumer complaint with the VKI.
Based on my experience, I cannot recommend this company. It feels like a scam because once they have your money, they simply stop communicating.

I purchased a Noard SpeedCruise 470 cm kayak and was extremely disappointed with the design and build quality. The seat D-rings are oriented in a way that causes them to stretch and wear out very quickly under normal use. When I contacted customer support about this issue, I was told they had a “fix” — which turned out to be me replacing the D-rings myself. For a brand-new product, that is completely unacceptable.

What concerns me even more is that a newer model has clearly been updated to correct this flaw — yet the older model is still being sold without any warning to customers that the D-ring wear is a known problem.

I requested a return and refund, which should be covered by their stated 5-year warranty, but weeks have passed and the company still has not provided a return label or responded to my follow-up messages.

I am now involving German consumer protection authorities, since I have not been able to resolve this directly with the company.

Very disappointed — buyers should be aware of these issues before purchasing.

Recently bought a life jacket for my girl. Quality is decent, wasn't tested yet. Hope won't have troubles with it.