No Makeupstore Reviews 

They don't send a confirmation email, but if you message them through the chat box on their website, they'll reply. The product arrived.

I bought some toothaste from marvis that might be fake. I sent a mail where i stated the packagin, lettering and material used is different than the original ones i have bought from an official store. The protective aluminium foil was also missing from the tube. I got a quick reply that these details does not indicate that it is fake production and they stated that everything they buy are original and authenthic. I contacted marvis and they stated that they would never release their product without protective seal. Stay away from this site. Maybe some product might be real, but there are also fake and they dont take any responsibilities.

I was searching for specific skincare line, and they had it! And it was on sale. I bought enough to get a free shipping, but I think expedited shipping is available too. The order was shipped the next day, but because it comes from overseas, there were different carriers, although it was tracked easily. Everything was packaged with care and arrived in perfect condition. I highly recommend them for quality product and very responsive customer service.

My package could not be delivered. According to their own communication, they were supposed to contact the carrier to resolve the issue, but this was never done. I ended up contacting Posten myself and received confirmation that the package had been returned to the sender.

Despite providing this proof, I have not received any meaningful response from customer service. I have tried to reach them multiple times, both by email and by phone, without success.

It has now been almost a month, and I still have not received my refund.

The communication is extremely poor, and there seems to be no responsibility taken when something goes wrong with the delivery. I cannot recommend ordering from this company based on my experience.

Very good service and customer's support ☺️🫶

Same day shipping, itvs sent from Poland and comes yo Norway in 10 working days. I have bought many things and have never been disappointed.

I placed my order with Makeupstore.com on May 13th. Today is May 29th, and I still haven’t received my order — nor have I been given any real update or resolution.

My package was marked as damaged over a week ago, and while I was told that the Claims Department would contact me, no one ever followed up. Instead, I was asked to keep waiting, which is unacceptable.

Under U.S. consumer protection law, the seller is responsible for ensuring the customer receives the product or is refunded — not passing the blame to the carrier and going silent.

When I expressed my concerns publicly on their Instagram page, my comments were deleted, which clearly shows they prefer to silence unhappy customers rather than resolve issues. They responded again on Facebook, but still offered no real solution — just more delays and vague replies.

At this point, after over two weeks of waiting, I’ve received neither a refund nor a replacement, and frankly, I have no confidence that I’ll ever receive my order. This experience has been frustrating, unprofessional, and disappointing.

Fast delivery, attractive prices, and a beautiful way of sending messages. You are the best in the world.

Very bad customer service. I return 3 items they did not return money.I dont recomend.

The shipping is not very fast, but ut's understandable, orders comes from far away. But this was my second order and I'm very happy with the products with an amazing price.

I have not received any confirmation email for my order placed 23rd November. Even when I use the contact form to correct myself as I might have typed my email wrong, there was no confirmation that it was received or no reply so far. I have no idea where is my order and how long do I have to wait or should I think it was a scam. I am lost!

5-6 working days they said. It's been 2 weeks and not even in my country yet. Sad.