Mysticstore Reviews 

117
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers had a great experience with this company. Customers frequently mention that the clothing items are of wonderful quality, featuring unique graphic designs and comfortable fabrics that make online shopping very enjoyable. Many people also appreciate the proactive communication from the team and the exceptionally quick shipping times when ordering their favorite streetwear apparel. Some reviewers were not happy with the significant delivery delays and the frustratingly slow response times from customer support when tracking problems arose unexpectedly. A few consumers additionally noted that certain garments experienced unexpected sizing inconsistencies, loose buttons, or faded prints after being washed multiple times.

What people talk about most

Product

Reviewers mention positive feedback about product quality, styling, and design. Many consumers appreciate the... See more

Quality

People report positive experiences with quality, highlighting that items are well-made and look even better... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast... See more

Order

Consumers find order experiences to be generally positive overall despite some mixed delivery timeframes.... See more

Response time

Reviewers highlight negative aspects of response time, consistently reporting that support teams fail to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They contacted me via WA as soon as the order was placed and were in touch every step of the delivery process, and that was before the hoodie even arrived! And when it did, my goodness, the detailing... See more

Rated 5 out of 5 stars

Lovely product. Thankfully meausered my daughter and the jeans fitted perfectly as they are definitely run on a very small size. She is delighted with them.

Rated 5 out of 5 stars

My daughter loves this store. The styles of clothing look great on her. The clothes we purchased are good quality and delivery was fast. Thank you!



Contact info

4.1

Great

TrustScore 4 out of 5

117 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(117)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I’m very happy with the products

I’m very happy with the products. The clothes are high quality, the materials feel really good, and all the original labels were included. The products themselves exceeded my expectations.

However, I was a little confused by the shipping process. The package was sent in very cheap-looking Chinese-style plastic packaging, which did not look like branded Mystic packaging, and the tracking information was also quite confusing and difficult to follow.

Despite that, I’m very happy with the actual products and their quality.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Loved it

Shipping date was accurate and clothing was definitely not a let down!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

its such good quality and beautiful!

its such good quality and beautiful!! I love them and can't wait to wear the hoodie in autumn!! I just don't understand the product tracking cause its said It was delivered in Usa when im in France but ya I got them!

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

clothes

I adore the baby tee that I got, the long sleeve, and the graphic tee. They were all extremely flattering!

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

The clothes are really perfect. The quality is just perfect!

July 31, 2026
Unprompted review
Mysticstore logo

Reply from Mysticstore

Hello Nina,

Thank you so much for your trust, and we're delighted to hear that you're satisfied with your order 😊

The Mystic Team

Rated 4 out of 5 stars

Overall quality of the products for the…

Overall quality of the products for the price could be better. Design on the other hand is well executed but a belt that’s $40 and still somewhat flimsy is disappointing along with the tank top that could be thicker because why is it sheer to where you can see undergarments.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a hoodie that never even…

I ordered a hoodie that never even arrived, and I never got my money back. I was dealing with their customer support for a month, and nothing was resolved. I don’t recommend them.

April 22, 2026
Unprompted review
Mysticstore logo

Reply from Mysticstore

Hello,

Thank you for taking the time to bring this issue to our attention; we are truly sorry.

We were unable to find any order under your name in our system. Could you please contact us directly via email so we can locate your order and look into the matter right away?

We’d also like to reassure you: we have a clear procedure for packages marked as “delivered” but not received. Once we have your order details, we’ll be able to investigate with the carrier and find a solution fairly quickly.

We’d be very happy to resolve this issue! We look forward to hearing from you via email through our customer support team : support@mysticstore.co

The Mystic Store Team

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