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MYKA Reviews 

73,341
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,716 reviews, reviewers overwhelmingly had a great experience with this company. People truly love the beautiful jewelry collection, praising the wonderful designs, exquisite pieces, and overall outstanding craftsmanship of the items. Additionally, consumers frequently mention that the staff is exceptionally helpful, incredibly understanding, and quick to resolve any questions or issues. Buyers also appreciate the easy-to-use website features that allow them to preview personalized gifts effortlessly before completing their purchases. Though some customers experienced frustrating delivery delays that completely missed guaranteed arrival dates for special occasions. A few other people also felt that certain items faded over time or showed disappointing construction quality.

What people talk about most

Product

People report positive experiences with product, noting that the jewelry is beautiful, well made, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the jewelry is beautiful,... See more

Order

Consumers find order experiences to be mixed, as many report severe delays and unmet delivery guarantees for... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers reported severe delays,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick responses and helpful support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love your design so I ordered for myself few months ago. Now that's it's mother's day, I am gifting my daughter's and daughter in law. I was given a2 promotional code discount but both of them didn'... See more

Company replied

Rated 4 out of 5 stars

I absolutely love the ring and hope it lasts a long time! However, I was really surprised and a little disappointed that it arrived in a tiny, thin paper envelope with no protective wrapping at all. I... See more

Rated 4 out of 5 stars

didn't order express shipping; jet was charged. nor received discounts on orders: #1:515301465 #515301465 thank you for your time and effort for addressing this matter.

Company replied

Rated 4 out of 5 stars

The necklace I purchased is beautiful but the construction is the downside. The rings keep moving around so this is addition to the placement of the names, when wearing it, it makes it difficult for t... See more


Company details

  1. Jewelry Store

Written by the company

MYKA specializes in personalized jewelry gifts, celebrating life’s most special moments. Established in 2006 and known for its unique, handmade designs, we pride ourselves in taking care of every step of our process before your keepsake arrives to you. Each MYKA piece touches the hands and hearts of the entire team from in-house design to being hand-wrapped with love to your doorstep. We are dedicated in creating collections of quality materials and ethically sourced diamonds that hold meaning. Whether you are treating yourself or searching for a gift for something special, discover the perfect gifts for all your loved ones for any occasion.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

73K reviews

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4.3

All reviews

(73,341)

1,976 reviews in the last 12 months

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Rated 5 out of 5 stars

This is my fourth necklace I’m ordering…

This is my fourth necklace I’m ordering and I love the quality and my daughter’s love theirs I gave them for Christmas. I gave them their husbands and children’s name and I got the bar with my grandchildren’s names. I just ordered my mane in a shorter length to wear with the bar. Can’t wait to get it. This is definitely good quality and price jewelry

September 6, 2026
Rated 5 out of 5 stars

This is a quality jewelry

This is a quality piece. It is the second time I purchased this three-ring necklace because my daughter apparently lost the first one, which she wore almost every day. She is broken-hearted over it and, well, being the Mom that I am, couldn't have that!
I had occasion to email the customer service department initially - REAL people - and they (A/K/A Sam) were most kind, responsive and courteous.
I would order again.

November 4, 2025
Rated 2 out of 5 stars

I ordered this bracelet for my Mom for…

I ordered this bracelet for my Mom for Mothers Day. She fell in love with it. I didn’t realize you cannot get it wet and she is 83 so she couldn’t take it off.
It’s now dull and awful looking. Make sure you give it to someone that can take it off or on or you are wasting your money. Gorgeous bracelet but she was only able to wear it for a few months. Very disappointing

May 10, 2026
Unprompted review
MYKA logo

Reply from MYKA

Hi Wendy,

I’m sorry to read your review and to hear that your mom’s bracelet has become dull after only a few months, especially as she loved it so much when she received it for Mother’s Day.

I completely understand how disappointing this must be. Our solid gold jewelry is waterproof, while pieces made from other materials are water resistant rather than waterproof. For this reason, we recommend removing them before extended exposure to water, as outlined in our Jewelry Care Guide. I also understand that this may not always be easy, particularly if your mom is unable to take the bracelet on and off herself.

I’d really like the chance to look into your order personally and see how I can help. Unfortunately, I can’t locate the order with the information available from your review, so I’ve sent you a request via Trustpilot for some additional details. Once I have these, I’ll be happy to check the order and see what I can do for you.

Kind regards,
Anna

Rated 1 out of 5 stars

Poor Quality

I am so upset with the quality of this jewelry not sure if it's because my daughter and I are both African American or what. Purchased order jewelry turned on us.. then we received same necklace and the quality was even worse.. due to my physical disability just now getting chance to write NEW review of the status and poor quality of jewelry. THE AMOUNT OF MONEY DOES NOT ADD UP TO QUALITY.. I HAVE BEEN PURCHASING 925 STERLING SILVER JEWELRY FOR QUITE DOME TIME AND HAVE NEVER RAN ACROSS SUCH POOR QUALITY... AT THIS POINT I WOULD NOT RECOMMEND AND I WOULD LIKE TO GET MY MONEY BACK... THIS IS JEWELRY THAT WE DID NOT WEAR EVERYDAY AND THEN I READ HOW TO TAKE CARE OF IT FOLLOWING THE GUIDELINES OF THEO GRACE AND STILL GOT SUCH A BAD RESULT.. IT LOOKS VERY CHEAP AND SEVERELY TARNISHED... AFTER ONLY COUPLE OF MONTHS ... I WANT A Refund. I have pictures of both sets and they look absolutely HORRIBLE

May 4, 2026
Unprompted review
MYKA logo

Reply from MYKA

Hi Tomika,

I’m sorry to read your review and to hear how disappointed you are with the quality of the necklaces, especially after the original pieces were already replaced due to tarnishing.

This is certainly not the experience I would want either of you to have with our jewelry.

As the original order was placed last year, I’m afraid it is no longer eligible for a refund to the original payment method.
However, I have sent you a private email because I would still really like to find another solution that works for you.

Kind regards,
Anna

Rated 5 out of 5 stars

I like this company it’s very nice

I like this company it’s very nice. It’s got some beautiful jewelry. I have a daughter I got two granddaughters and you do have stuff for men. I have a grandson and myself as a papa so I will be back and get some other things at a later day, thank you keep up the good work.

August 22, 2026
MYKA logo

Reply from MYKA

Dave Tracy,

We are so glad to hear you appreciate our beautiful jewelry and that we offer items for everyone in your family. We look forward to welcoming you back and helping you find more treasures! Thank you for your kind words.

MYKA Team

Rated 5 out of 5 stars

Love that the bracelet can be…

Love that the bracelet can be customised.
Beautifully presented in a box.
Perfect gift for my brother from his nieces.

August 22, 2026
MYKA logo

Reply from MYKA

Tracy,

We're so happy to hear you loved the customisation and presentation, making it a perfect gift! Thank you for sharing your wonderful feedback.

MYKA Team

Rated 5 out of 5 stars

My parcel arrived really quickly and…

My parcel arrived really quickly and very well packed. I,m really pleased with my choice as its a gift for a special person.

August 19, 2026
MYKA logo

Reply from MYKA

Bernadette Allen,

We're so happy to hear your parcel arrived quickly and well-packed! We hope the special person loves their gift. Thank you for your kind words!

MYKA Team

Rated 5 out of 5 stars

Extremely pleased with my experience

The website was so easy to navigate and use. The selection of jewelry was wonderful. I couldn't stop ordering with the continued discounts and so now I have 3 separate orders with 5 different pieces on the way. I think I might have a problem. Thank you!! ;)

August 19, 2026
MYKA logo

Reply from MYKA

Jessica Gautier,

We're so happy to hear you enjoyed navigating our website and found our jewelry selection wonderful! We appreciate your kind words and are thrilled you found so many pieces you love. We hope you adore your new jewelry!

MYKA Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - I ordered a personalised item and I made the mistake in my order. I contacted customer service to order another one - I was absolutely delighted that they requested the original item back and replace with correct one I wanted - I 100% recommend this company - I am delighted - thank you Myka ❤️

August 17, 2026
Unprompted review
MYKA logo

Reply from MYKA

Kate Cole,

We are so happy to hear that we could resolve the issue with your personalized item and provide you with the correct one. We truly appreciate your kind words and recommendation; it means a lot to us!

MYKA Team

Rated 1 out of 5 stars

I was supposed to get free hoop…

I was supposed to get free hoop earrings with this purchase. It is not showing that.

August 16, 2026
MYKA logo

Reply from MYKA

Hi Jayne,

I’m sorry to read your review, and thank you for bringing this to my attention.

I checked your order and can confirm that it qualifies for the free hoop earrings. It looks like they were not added when the order was placed, but no worries, I have now added them to your order manually so you will receive them.

I’m glad I could get this sorted for you.

Kind regards,
Anna

Rated 5 out of 5 stars

A keepsake and a lovely tribute to our family

It is lovely jewelry and I cherish the fact that I have the names of our five children close to my heart. My best friend of 51+ years and husband was pleased that I got this. He has a terminal illness.

May 25, 2026
MYKA logo

Reply from MYKA

S J Sawin,

We are so touched to hear how much our jewelry means to you, especially having your children's names close to your heart. We appreciate you sharing this heartfelt story with us.

MYKA Team

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