My Exotic Fruit Reviews 

258
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that they are thoroughly impressed by the exceptional quality, incredible freshness, and unique selection of rare tropical fruits available on the platform. Many consumers also highlight the remarkably fast delivery times and the careful, secure packaging that consistently ensures everything arrives in wonderful condition. However, some people mentioned encountering frustrating issues such as receiving incomplete orders, smaller produce sizes than anticipated, or perishable items arriving spoiled and leaking. Some reviewers were dissatisfied with the lack of effective customer support when trying to resolve these problems or secure proper refunds.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the fresh, fragrant and... See more

Quality

Customers consistently note positive experiences with quality, highlighting fresh, fragrant, and delicious... See more

Order

Clients share positive opinions on order, highlighting the simplicity of the website and fast delivery times.... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast and well-packaged shipments... See more

Service

Reviewers highlight positive aspects of service, consistently describing their experiences as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight awa... See more

Company replied

Rated 5 out of 5 stars

I ordered a large roasting breadfruit from this company. It arrived well on time, well packaged and was exactly what I asked for, as if breadfruits aren’t ripe enough, they’re no good for roasting. Th... See more

Company replied

Rated 5 out of 5 stars

I first ordered from them a month back when someone suggested i try some new food outside my wheelhouse, so I decided to try some new fruit, My exotic Fruit was highly rated so I gave it a go and was... See more

Company replied

Rated 5 out of 5 stars

Our box of exotic fruit arrived today - we were very impressed! Absolutely delicious, the yellow dragon fruit was the best we have ever tasted! We ordered a selection of items online- many we had nev... See more

Company replied


Company details

  1. Online Food Ordering Service
  2. Fruit and Vegetable Store
  3. Fruit and Vegetable Wholesaler
  4. Fruit Parlor
  5. Fruit Wholesaler

Written by the company

On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(258)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

If you are looking for exotic fruit…

If you are looking for exotic fruit this is the place. Ordered calamansi, a taste from childhood. Great fruit arrived.
Easy to use website. Fast delivery and well packed fruit.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

Excellent customer service and really fresh quality fruit. Delivered on time for a special bday gift. Recipient was very happy. Thank you.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I was being kept up to date with stock as soon as the order went through, and fruits were delivered straight after stock were in. They were well packaged, felt cool to the touch on arrival, and quality looks good too. Love the variety, would love to buy from them again!

May 8, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello

Thank you very much for leaving a 5 star review. It's great to hear that you had a positive experience with our customer service team and with the fruits you ordered.

Providing exceptional service and making sure our customers have the best possible experience is always our goal, so it's incredibly rewarding to receive feedback like yours.

We look forward to serving you again.

Many thanks
My Exotic Fruit

Rated 2 out of 5 stars

Lack of quality control

I bought some fruit for the first time based on the reviews. The delivery was fine but as soon as I opened the box Vietnamese spodella carmell which was around £6 was all leaking and gone bad. I reported and was given a voucher. The guavas were ok not better than what I order from other online shops but more expensive and the papaya has still not ripened ,it’s hard getting mouldy but unfit for consumption. I am not going to order again as it’s not very reliable for the price it charges. If I bought any of these fruit in person will I pack this quality myself? No so why should I trust someone who doesn’t care about the quality control and now I am left with a voucher .

April 28, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Sanji

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

We do apologise that the quality of the guavas were not superior to those you get elsewhere. The team do their best to include the best quality fruits but due to natural variations of taste in, unfortunately we cannot guarantee that every piece of fruit is full of flavour. If there are every any problems, please do get in contact and the team can help.

We're also very sorry to hear that your papaya did not ripen perfectly. Unfortunately, this can happen with fresh fruit sometimes. We would be interested to hear how the papaya was stored. You are welcome to let us know and we can provide some guidance.

The team were only informed of the issue with the sapodilla and issued a gift card for it's value, plus a little extra. Thank you for passing on further feedback. We'd like to issue an additional voucher to make it worthwhile to order again and to offset the problems you had with the papaya and guava.

I can assure you the team does care about quality control. They are highly trained and a lot of effort goes into quality. There are various quality checks that take place across our warehouse to make sure our customers do get the best quality fruits we can offer. Sometimes fruits do ripen in transit which is frustrating but not something we can always avoid.

We hope to have the opportunity to restore your confidence in our service. Please email us at info@myexoticfruit.com.

Many thanks
My Exotic Fruit

Rated 5 out of 5 stars

Love the Kaffir Limes which I ordered…

Love the Kaffir Limes which I ordered for a Thai cook for my business Kampong Kitchen UK. Used them in Green Papaya Salad, Red Curry Paste and in a delicious Green Chicken Curry! Good quality, fresh & fragrant. I phoned in advance to check delivery dates and they arrived on time for my cook! Thank-you

April 24, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hi Victoria

Thank you for taking the time to leave such a wonderful review. The green papaya salad sounds especially delicious!

We're glad we could help you get the ingredients you needed in time. If you ever need any assistance in the future, please don't hesitate to get in contact at info@myexoticfruit.com.

Many thanks
My Exotic Fruit

Rated 5 out of 5 stars

Easy to navigate website--My exotic…

Easy to navigate website--My exotic fruit.com
Great service from start to date of delivery with good updates prior to delivery.
produce well packaged and of very good quality.
Very pleased with my order
Ruth-T

April 22, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello

Thank you very much for your 5 star review. It's wonderful to hear that you were happy with our service and with the fruits. I will make sure to pass your feedback on to our packing team.

Your feedback motivates us to continue providing the highest level of service to all our customers.

Many thanks
My Exotic Fruit

Rated 5 out of 5 stars

A great store with great staff and service!

They kindly reached out to let me know that the fruit I love was back in, so I went and ordered some as soon as posisble, It reached me within 24 hours! excellent quality and excellent service!

March 25, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hi Ryan

Thank you so much for the 5 star review. We're so glad we could help satisfy your craving for custard apples!

We look forward to serving you again in the future.

Thank you for choosing us.

Many thanks
My Exotic Fruit

Rated 5 out of 5 stars

Really good quality exotic fruits

I ordered a large roasting breadfruit from this company. It arrived well on time, well packaged and was exactly what I asked for, as if breadfruits aren’t ripe enough, they’re no good for roasting. This one was perfect, a really good size and perfect for roasting. I have ordered from this company a few times and definitely will be placing another order with them

April 21, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hi Elizabeth

Thank you so much for taking the time to leave us a 5 star review.

We're delighted to hear that the breadfruit you ordered was just what you were after and that you would like to place another order.

We truly appreciate your support and look forward to serving you again in the future.

Many thanks
My Exotic Fruit

Rated 5 out of 5 stars

Excellent service

Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight away, or to wait a day or two till item in stock.
I did the latter. Everything in an excellent and fresh condition, especially the Scotch Bonnet peppers. Everything reasonable price too. Will definitely order from here again. A responsive team.

April 14, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello

Thank you so much for taking the time to leave us a 5 star review. We're delighted to hear that you had a positive experience with our team and service. Though we do our best to honour exact orders, the nature of fresh produce means that sometimes fruits are delayed. We're glad that we could help ensure you still received the fruits you were after.

We truly appreciate your support and look forward to serving you again in the future.

Thank you for choosing us!

Many thanks
My Exotic Fruit

Rated 5 out of 5 stars

Always reliable and fast delivery,

Always reliable and brilliant.

You get what you pay for in terms of quality.

They deliver next day even though I have far away shipping.

Other fruit companies take days normally.

If you want fresh fruit that’s delivered fast then you can trust this company. I’d recommend the coconuts, passion fruit grandilla, yellow dragonfruit, mangosteen, lychees, papaya and many more there’s so much to choose. I’ve experimented with different companies who have slightly cheaper shipping and cheaper fruit but it’s not worth it. Some companies took several days to come which is awful for fresh fruit.

I’d always buy from here now and just wait until I’m ready to do a large order. Thanks, my exotic fruit!

April 16, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hi Ali

Thanks so much for your 5 star review. We're very pleased to hear that you were happy with the quality and speed of your order. We always ship with a 24 hour service so that the fruit is not in transit too long and arrives a your door fresh.

If you had a favourite out of the fruits you have mentioned, we would love to hear. Get in contact at info@myexoticfruit.com.

Many thanks
My Exotic Fruit

Rated 5 out of 5 stars

Impressive First Order... Will Use Again

I came across My Exotic Fruit by chance after the company I’d been using for the past two years suddenly disappeared.

I send a fruit basket every month to my elderly aunt in London, so consistency and quality really matter to me. This was my first order with them — and it absolutely delivered. The selection, presentation, and overall quality genuinely blew her away.

The only point worth noting is delivery time. It took around four days from placing the order, whereas my previous supplier used to deliver next day. That said, the company has been clear about their timelines, so as long as you plan ahead, it’s not an issue.

Overall, a very solid experience and I’ll definitely be using them again going forward.

April 7, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Ragheb

Thank you for your 5 star review and for taking the time to leave your feedback. We always love to hear that our customers are enjoying the fruits so it's great that your aunt was so pleased.

I am sorry to hear that your order took slightly longer than usual to arrive. Though we aim to dispatch all orders within 3 working days, the nature of fresh produce means that this is not always possible. However, I hope we were able to keep you informed of the slight delay.

Your feedback really helps us to improve.

Many thanks
My Exotic Fruit

Rated 5 out of 5 stars

Amazing service, very responsive and efficient.

This store offers an excellent variety of exotic fruits. When I placed a large order and a couple of items were unavailable, they contacted me immediately to inform me of suitable replacements and handled the situation smoothly.

I also asked to be notified when the varieties of purple Star apples I wanted were back in season, and they kindly added me to a notification list.

They accommodated my request for fast delivery too, since I was about to leave the country, and needed for the fruits to arrive on time before I left.

Overall, the service was excellent: responsive, professional, and reliable. I’m very satisfied with the experience and will definitely order from them again!

April 13, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Julia

Thank you for taking the time to leave a 5 star review! We're delighted to hear that you had a positive experience with our customer service team and that you were able to enjoy your order before leaving for a holiday.

We look forward to serving you again in the future. Thank you for choosing My Exotic Fruit!

Rated 5 out of 5 stars

Got a small exotic fruit box for my…

Got a small exotic fruit box for my friend as a Birthday gift who loves fruit markets abroad. She was really happy with the quality, freshness and the ripeness just being right.
I will be ordering for myself in the future based on her experience.
They also checked that I meant for a collection which I selected by mistake. So glad they checked with me! It was easy to switch to delivery. Thank you!

March 27, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hi Megan

Thank you so much for taking the time to leave a review. Your feedback really helps us so it's great to hear that the fruit box made a great present for your friend!

If you would like to place another order for yourself, please get in contact and we can arrange for a special discount for you to use.

Rated 5 out of 5 stars

You are World Class experts in everything

Thank you for the speedy delivery of my fresh matooke vegetable. I think you have the whole world in one place - well done and keep up with the best quality goods and service 👍

April 2, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Jat

Thank you very much for your 5 star review! ⭐

It's great to hear that your order arrived in good time and that you were impressed with the variety of produce we offer.

If you would like to place another order, please get in contact at info@myexoticfruit.com and we can arrange a special discount for you to use.

Rated 5 out of 5 stars

Great service to order tropical fruits…

The website I came across when craving my ortanique oranges! The site was easy to navigate and the delivery a lovely delight. Great service too. The fruit arrived fresh and carefully packed and delicious too. If they were nearby I would be there every day!

February 28, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Tej

Thank you so much for your 5 star review. It's great to hear that we could satisfy your craving for ortanique oranges and that you were impressed by our packing. I will make sure to pass this on to the team.

We do have a small shop in Essex, if you are ever nearby and would like to see our selection of fruit in person. In the meantime, if you would like to place another order, please email us at info@myexoticfruit.com and I can arrange a special discount for you to use.

Rated 5 out of 5 stars

Ordering from the website was really…

Ordering from the website was really easy, and the delivery was quicker than expected which is always nice! Then a customer service email was sent to me just asking if everything went ok with the order and would I use ‘my exotic fruit’ again. Absolutely I would and the service was five stars 🌟

February 24, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Rob

Thank you very much for your 5 star review and for your feedback about our website and our customer service. It really helps.

If you would like to place another order, please email us at info@myexoticfruit.com and I can arrange a special discount for you to use.

Rated 5 out of 5 stars

Extremely exceptional company

Extremely exceptional company providing the most exquisite exotic fruit which are high in nutrition as well as tasting great. I'm so glad I've discovered this company and can now have access to exotic fruits from around the world. Some in which I have never come across before. I purchased the egg fruit frozen pulp and the taste blew me away. It was like vanilla custard with an hint of mango. I also purchased the frozen soursap pulp and that was just simply delicious, both are now added ito my morning smoothie to give me that extra boost of nutrition. Quick and stress free delivery. All in all a great experience and great fruits.

January 18, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Thank you Carol for your 5 star review! It's wonderful to hear that our egg fruit and soursop pulps have become a part of your morning routine.

If you would like to order again, please email us at info@myexoticfruit.com and I can arrange a special discount for you to use.

Rated 5 out of 5 stars

Excellent fresh Longan fruit

Excellent fresh Longan fruit. Very well packed. Fast delivery.

January 27, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Thank you for your 5-star review, Alexander. We're glad to hear that you were pleased with your order of longan and with the packing. I will make sure to pass this on to our packing team.

If you'd like to order again, please do get in touch at info@myexoticfruit.com, and we can arrange a special discount for you.

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