From the time of initial contact to job completion, the process was seamless. Quotation was significantly keener than 2 other quotes and the paint used was of high quality. The finish was excellent, h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our painter (Ali Esen) was incredible from the start to the end of this project. He had ensured that every wall he'd worked on was excellently repaired, painted, and finished to a high standard. The p... See more
Company replied
I needed repairs on my flat, so I've contacted Painters by Adam (Myadam.pro). I've booked a project on their website, and I've received communication after a few hours. The painter Brian Forman was ve... See more
Company replied
The painter that was allocated to the job was extremely polite and even started the work two days early as I was having some beds being delivered on the Saturday. I also told the painter that I had ne... See more
Company replied
Company details
Written by the company
Adam (myadam.pro) is a managed home services marketplace operating in the UK, Ireland, Czech Republic and Slovakia. We connect homeowners and landlords with verified, rated tradespeople for interior and exterior work — with guaranteed quality and no upfront payment required. Painting & Decorating: Interior painting, exterior painting and facade rendering, wallpapering and decorative finishes for apartments, houses, and commercial properties. Electrical Work: Socket and switch installation, full electrical wiring and rewiring, smart home electrics, fuse board upgrades, and electrical inspection certificates for residential and commercial properties. Flooring: Supply and installation of vinyl, laminate, hardwood, and carpet flooring. Parquet sanding, restoration, and refinishing for all floor types. Renovation & Construction: Full apartment and bathroom renovations, partition wall construction and demolition, tiling and cladding, plasterboard (drywall) installation, and general building works. Every job is covered by the Adam Guarantee — you only pay once the work is complete and you confirm you're satisfied. No hidden fees, no surprise invoices. Trusted by over 30,000 customers across the UK, Ireland, Czech Republic and Slovakia. All tradespeople are background-checked, rated after every job, and held to a consistent quality standard regardless of location. Book online in minutes. Price confirmed upfront. Tradesperson assigned within 24 hours. Available locations: UK: Belfast, Birmingham, Bradford, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Leicester, Liverpool, London, Manchester, Newcastle, Nottingham. Ireland: Cork, Drogheda, Dublin, Dundalk, Galway. Czech Republic: Brno, České Budějovice, Hradec Králové, Jihlava, Karlovy Vary, Liberec, Olomouc, Ostrava, Pardubice, Plzeň, Praha, Ústí nad Labem, Zlín. Slovensko: Banská Bystrica, Bratislava, Košice, Nitra, Prešov, Trenčín, Trnava, Žilina.
Contact info
United Kingdom
- myadam.pro
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service good price and the 2…
Very good service good price and the 2 painters that did the job excellent prep and excellent finish would definitely recommend them
August 22, 2026
Unprompted review
Reply from Adam
Thank you for the great review! We're so glad you were happy with the pricing, prep work, and final finish. We'll be sure to pass your compliments along to the painters. Thank you for recommending us!
Best
Team Adam
ALO did a fantastic job
ALO did a fantastic job, put pride into his work, i was very impressed, would have him again.
Thank you ALO keep up the good work.
Lorna Gordon.
August 10, 2026
Unprompted review
Reply from Adam
Hi Lorna,
Thank you for the fantastic review! We’re so glad you had a great experience with Alo. He always strives to give 100%, and your feedback means the world to him and the team.
We’d be happy to welcome you back anytime!
MyADAM UK in my matter has liaised with…
MyADAM UK in my matter has liaised with METROPOLITAN POLICE and given my personal details. No transaction can be assured..and as not being informed of CAMDEN METROPOLITAN POLICE..That myAadam UK has becone in effect a police informant source in the London area? BEWARE USING THEM
July 31, 2026
Unprompted review
Reply from Adam
Hello,
We assure you that MyADAM UK operates fully in compliance with GDPR regulations and our applicable Terms & Conditions (T&Cs).
Any provision of information or cooperation with UK police takes place strictly within the limits of the law and in accordance with data protection rules. The protection of personal data and compliance with the legal framework remain our top priority.
Kind regards,
The MyADAM UK Team
I cannot recommend Alo highly enough
I cannot recommend Alo highly enough. From the very beginning, he was the definition of professionalism—polite, punctual, and exceptionally hardworking. He arrived exactly when he said he would, completed the work ahead of schedule, and the quality of the finish is outstanding. My flat has been completely transformed and looks fully restored.
What really set Alo apart was the care and attention he brought to every aspect of the job. He took the time to explain the work he was carrying out, answered my questions, and even shared helpful advice on general upkeep and maintenance to keep everything looking its best in the future. That level of customer care is rare and was genuinely appreciated.
Alo also went above and beyond what was expected. As I was moving into my new property, he kindly helped me move some of my belongings, which made a stressful day much easier. It was a thoughtful gesture that says a lot about the kind of person he is.
Perhaps most importantly, Alo proved himself to be completely trustworthy. I had no hesitation in leaving him alone in my flat for several hours, and I returned to find everything exactly as it should be. It’s reassuring to know you can place that level of trust in someone working in your home.
If you’re looking for a painter who delivers exceptional workmanship, takes pride in what he does, and genuinely cares about his customers, Alo is the person to call. I wouldn’t hesitate to recommend him to anyone, and I will certainly be using his services again in the future. Thank you, Alo, for doing such a fantastic job!
July 31, 2026
Unprompted review
Reply from Adam
Hi there,
Wow, what a wonderful review! Thank you for sharing your experience.
Completing the project ahead of schedule with an outstanding finish is always the goal, but knowing that Alo’s kindness and helpful advice made your moving day easier is incredibly rewarding to read. Building trust and offering exceptional care is at the heart of our business.
We’re so glad your flat feels completely transformed. Thank you again for your high recommendation and for placing your trust in us.
Excellent service
Excellent service, the job was finished on time according to what was agreed . The painters left the place tidy and clean before leaving
November 10, 2025
Unprompted review
Reply from Adam
ank you so much for the fantastic review! We are thrilled to hear that our team completed the job right on schedule and left your space clean and tidy. Delivering a seamless, professional experience is exactly what we aim for.
Since you rated us a 4/5, we would love to know how we could have made your experience a perfect 5/5! We are always striving to improve, so please feel free to reply here or reach out directly if you have any feedback on how we can do even better next time.
Thank you again for choosing us, and we hope to work with you on your next project!
Great service, great communication
Communication was great, and the folks doing the work were really good and quick. I had some concern going online for this kind of work, hiring painters, but Adam was great to use. Will try again on my next project!
February 2, 2026
Unprompted review
Reply from Adam
Hi Bogdan! Really glad we could put your mind at ease — we know it can feel like a leap of faith booking trades online for the first time. So happy the team delivered and we're looking forward to helping with your next project!
Would Recommend
Used Adam when we moved into our new house. The painter arrived early and had our kitchen and living room done (with 2 coats) by 2pm. Really pleasant to deal with and would use again in a heartbeat.
April 1, 2026
Unprompted review
Reply from Adam
Hi David! That's what we love to hear, in by morning, done by afternoon! Welcome to your new home and thanks for trusting Adam to help make it feel like yours. We'll be here whenever you need us next.
Excellent service
Excellent service, uncomplicated and the communication was good. Excellent job done and have already used them again.
August 11, 2025
Unprompted review
Reply from Adam
Thank you so much! Repeat customers mean the world to us, it tells us we're doing something right. Looking forward to helping again soon!
Exceptional service and communication…
Exceptional service and communication at a great price.
April 29, 2026
Unprompted review
Reply from Adam
Hi Karlyn, thank you! Exceptional service at a fair price is exactly what we aim for. Really glad we hit the mark for you!
The boy done an amazing job
The boy done an amazing job, I'd recommend you to friends , family
November 5, 2025
Unprompted review
Reply from Adam
Hi Amanda, that's so lovely to hear, really glad he delivered such a great job! Word of mouth from happy customers means everything to us. Hope we can help your friends and family too when the time comes!
Great value decorators that got assigned quickly and easily
Got decorators assigned quickly and smoothly on a date of my choice on relatively short notice. The decorators were brilliant and very good value. The only thing I would mention is that it’s difficult to capture all requirements on the online questionnaire so the assigned decorators get in touch prior to the job to understand the full job
May 25, 2026
Unprompted review
Reply from Adam
Thank you so much for the fantastic review! We're delighted to hear that we could get brilliant, great-value decorators sorted for you on short notice and on your preferred date. We also really appreciate your feedback regarding the online questionnaire. It’s a great point, and we’re glad the decorators reached out ahead of time to make sure everything was crystal clear. We'll look into how we can make the questionnaire even more comprehensive. Thanks again!
My experience with painter Adam was…
My experience with painter Adam was extremely poor and resulted in permanent damage to my home.
Despite being contractually obligated to protect and cover surfaces before starting work, nothing was properly covered. I had recently renovated my house with a new kitchen, new floors, window frames, blinds, sink, sockets, and light switches, everything ended up covered in paint. The paint on the floor in particular have destroyed it.
I was initially told the work was insured by the contractor’s insurance, but now the painter refuses to provide any insurance details. After I submitted photographic evidence, another painter was sent out. However, before this, two cleaning companies refused to clean the property because of the extent of the damage. I was then told their painter would “do his best” to clean it, but when he arrived, he informed me he had been told not to.
Customer service throughout the process was simply not good enough. Emails took ages to receive responses to, and it was extremely difficult to get anyone on the phone. Communication was poor from start to finish, and no proper accountability has been taken for the damage caused although it has been acknowledged. I was given no support to reduce or limit the damage.
I should also add that Painter Adam state they will do all the communication with the painter yet I raised that I was getting text messages that made me uncomfortable I was told they couldn’t stop him from contacting me despite it being quite unpleasant in nature and I was asking for all communication to go through Painter Adam.
Overall, this was a very stressful experience that left my newly renovated home permanently damaged after significant investment.
In response to painter Adam’s response. This is the first apology I have received, and like I have stated earlier there has been no support in limiting the damage caused to my property. The damage is not alleged you sent a person to verify you have seen it. The lack of support is disgraceful. I did not agree to close my case as my property is damaged.
September 26, 2025
Unprompted review
Reply from Adam
Hi Emer,
We are sorry that the painting project and the subsequent complaint process caused you so much stress.
Surfaces, floors, furniture and fittings should always be protected appropriately before painting begins. We also recognise that communication during the handling of your complaint was slower and less consistent than it should have been.
The circumstances of the project, the alleged damage, the attempted remediation and the communication with the painter were reviewed in detail at the time, and the matter was handled directly with the parties involved. As this is an older, concluded case, we do not believe it would be appropriate to discuss the evidence or individual points of disagreement publicly.
We are sorry that your experience did not meet the standard we aim to provide.
Kind regards,
Team Adam
Terrible communication
Terrible communication. They offered to do my job for free because the previous person did not complete it well I’ve been trying to contact them and completely ignored all my emails and calls.
May 19, 2026
Unprompted review
Reply from Adam
Thank you for bringing this to our attention, and we sincerely apologize for the lack of communication. This is absolutely not the standard of service we pride ourselves on, and we are incredibly sorry for leaving you in the dark—especially after promising to make things right following your previous experience.
We want to honor our commitment and get this sorted out for you immediately. Please reach out to us directly at uk@myadam.pro with your name and job details so we can fast-track this and get your job booked in right away.
THIS COMPANY IS A SHAMBLES
THIS COMPANY IS A SHAMBLES! THE TRADE WORKERS ARE UNDERPAID, WHICH IMPACTS QUALITY OF WORK. THE PROMISE FROM THEM IS NO PAYMENT UNTIL SATISFACTION WHICH MEANS THINGS CAN GET FABRICATED IN ORDER TO RECEIVE DEDUCTIONS, DELAY PAYMENT OR NOT RECEIVE ANY PAYMENT AT ALL! THEY DO NOT LOOK AFTER THEIR WORKERS AND ON TOP OF EVERYTHING THINGS ARE DONE IN A DIFFERENT COUNTRY SOMEWHERE ONLINE, THIS MEANS PHONE COMMUNICATION OR SPEAKING WITH ANY TEAM MEMBER IN PERSON IS NON EXISTENT! IF YOU DON’T LIKE STRESS AND REQUIRE QUALITY WORK, I SUGGEST STAY VERY CLEAR OF THIS COMPANY!
February 26, 2026
Unprompted review
Reply from Adam
Thank you for your feedback. We are committed to maintaining a fair, transparent, and rewarding platform for all the independent tradespeople who choose to work with us.
Our 'payment upon satisfaction' policy exists to build trust with customers, but we have strict processes in place to ensure our workers are protected and paid fairly for completed work that meets trade standards. We do not support arbitrary deductions or delayed payments. Regarding our operations, our digital platform allows us to connect tradespeople with jobs efficiently, but our support team is fully available to assist you online.
If you are an active contractor on our platform experiencing a payment dispute or a communication issue, please reach out to our contractor relations team directly at uk@myadam.pro so we can review your case and resolve it.
My experience working with Painter Adam…
My experience working with Painter Adam has been extremely disappointing. Painters are expected to complete jobs professionally, often purchasing materials with their own money and working hard to meet deadlines, yet the treatment and communication throughout the process has been poor.
Despite completing work and covering costs personally, there was little support, delayed responses, and ongoing back-and-forth instead of resolving issues fairly and professionally. It feels like painters are left carrying the financial burden while waiting for answers and payment.
A company should value and support the tradespeople representing them, not leave them stressed, unpaid, and uncertain about future work. I would strongly advise any painter considering working with them to not too.
March 2, 2026
Unprompted review
Reply from Adam
Thank you for sharing your feedback. We truly value the hard work, skill, and dedication of the painters on our platform, and we are very sorry to hear that you've had a stressful and disappointing experience.
We understand how important prompt payment and clear communication are, especially when you have invested your own time and material costs into a job. Our system is designed to release payments as soon as a project is successfully completed and confirmed. When disputes or delays happen, our team's goal is always to find a fair resolution for both the tradesperson and the customer as quickly as possible.
We want to look into your case immediately to see what caused the breakdown in communication and resolve any outstanding payment issues. Please reach out to our contractor support team directly at uk@myadam.pro so we can handle this for you right away
My name is Arshdeep I am big fan of…
My name is Arshdeep I am big fan of yours if I get a chance I life I will definitely meet you
March 9, 2026
Unprompted review
Reply from Adam
Hi Arshdeep! Thank you so much for taking the time to leave such a heartwarming review. Our team works hard to provide the best possible experience, and hearing that we've made such a positive impact absolutely makes our day.
Job done well but horrible dealing with payment
The job have been done as expected and perfect , I have asked to pay by card payment and I paid the full amount once I have received the payment link ( the sent a wrong link first with wrong amount ) , but every few days I keep receiving emails that I didn't pay the amount and say they will consider legal action , I have contacted multiple times to ask them to update their records and I have attached a screenshot confirming the payment , they apologised but then keep sending these emails and ask for payment already settled .
This have ruined my experience and I will not probably ask for work again through this company .
April 12, 2026
Unprompted review
Reply from Adam
Thank you for bringing this to our attention, and please accept our sincerest apologies. We are thrilled that the actual work was perfect, but we are incredibly sorry for the stress and frustration our billing system has caused you. You should never have to repeatedly prove you paid, especially after already sending confirmation.
We are manually reviewing your account right now to ensure this automated loop is stopped permanently. A manager will also contact you directly today to confirm this is resolved. We know how incredibly annoying an automated loop like this can be, and thanks to your honest feedback, we are now able to fix our internal setup to ensure this doesn't happen to anyone else. We truly appreciate your patience while we get this right.
DO NO HIRE
Do not hire. I made the mistake of trying to save a bit of money by going through this company but it was such a mistake. The painters they sent me did not cover the floor properly nor did they cover any furniture and got paint everywhere. All over our carpet, our bed frame, mattress, duvet , skirting etc. everything destroyed. Hired cleaners to try and get it out but they are permanent stains, I will need to replace the carpet. I contacted My Adam and they took absolutely no responsibility and firstly only offered me a 10% discount until I threatened legal action with evidence and they then said I don’t need to pay however I wanted reimbursement for all the damage but they claim they are not at all at fault. I quickly found out they do not vet their painters and will take absolutely NO responsibility for the god awful job they do. So not only do I have to now pay to get everything repainted because the paint job could have been done better by a child but I’m also left with stained carpet and furniture. Absolutely ridiculous, a joke of a company.
March 13, 2026
Unprompted review
Reply from Adam
Hi,
We are sorry that the quality of the painting and the protection of your belongings fell below the expected standard.
Floors, furniture and personal belongings should have been properly covered before the work started. We understand why paint stains and a poor-quality finish would make the experience extremely frustrating.
The photographic evidence, the quality concerns, the claimed damage and the payment for the project were reviewed and addressed directly at the time. As this is now a concluded case, we do not intend to reopen the individual points of disagreement publicly.
We also want to clarify that tradespeople are screened before joining the platform and their performance is subsequently monitored. Nevertheless, no screening process can completely eliminate individual failures, and the outcome of this particular project was clearly not satisfactory.
Kind regards,
Team Adam
Really easy to use
Really easy to use. A few minor hiccups with the order form and emailing support but overall very happy with the actual work done and how easier it was to get a tradesman within a couple of days of contacting Adam.
April 22, 2026
Unprompted review
Reply from Adam
Thanks for sharing your experience! It's awesome to hear that you found the service easy to use and that the team got things sorted within a couple of days. Sorry about those minor blips with the order form and email support—we're on it and working to fix those kinks. So glad you're happy with the actual work!
Amateurs
I would not recommend this company of amateurs. They really do not know how to operate a trade seeking business. Booked for my job and postponed and then cancelled leaving me high and dry. Not sure they are even based in the UK.
Stay away from them.
April 23, 2026
Unprompted review
Reply from Adam
Hi Brendan,
We’re sorry to hear about your experience and the cancelled appointment. This is not the level of service we expect, and we’re genuinely disappointed we couldn’t make your project work.
After looking at the details, we realised the nature of your job was quite complex, and we didn’t feel confident we could deliver the standard you deserved. Rather than push ahead and risk a poor result, we made the tough call to cancel. We know that left you in a difficult spot, and we apologise for that.
We’d still like the chance to put this right and help you find a solution. Please get in touch with us at uk@myadam.pro, and we’ll do our best to sort this quickly.
Kind regards,
Team Adam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.