I’d had a tach in mind for awhile, wasn’t sure what to get, needed it to be accurate in that 12-14k rpm range. A buddy sent me a message saying Donny W had recommended this unit & it was on sale…... See more
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We are a fast-growing online tool store providing our customers with the highest value brands! 🛠 Online Tool Distributor 📦 Free & Fast Delivery 🇨🇦 Canadian Owned - The Mechanic's Toolbox™
8-211 Boul. Brien, J6A 0A4, Repentigny, Canada
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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The price was right. I did find it cheaper on Amazon. I haven’t got around to contacting them about their price matching. It came quicker than promised.
Reply from MPR Tools & Equipment
Reply from MPR Tools & Equipment
This is a wonderful company to order from. Great prices and fast shipping. What more can you want? Five stars all day long!
Reply from MPR Tools & Equipment
Easy online ordering for pick up. We were in a rush to pick up and the team was great with accommodating the request.
Reply from MPR Tools & Equipment
Customer service was excellent.Shipping company damaged shipment and issue was resolved in under a week,would not hesitate to order from this company again
Reply from MPR Tools & Equipment
Easy to find product. Works as describe. Fast delivery and spot on communication. Tim L
Reply from MPR Tools & Equipment
timely, considerate, consistent communication and support
Reply from MPR Tools & Equipment
MPR Tools has an incredible price point and selection for all the products I've purchased. Their shipping prices are some of the most reasonable I've seen, and shipping times are incredible. Great customer service if you're ever looking for a price match, etc. I believe you can be confident in all your purchases from MPR Tools.
Reply from MPR Tools & Equipment
I had an excellent experience with this company from start to finish. One of the items I ordered was unfortunately out of stock, but their customer service contacted me very quickly to let me know and immediately offered me a more than satisfactory solution.
I exchanged several emails with their team, and every time they were kind, professional, helpful, and truly cared about making sure I was satisfied.
It is rare to find such amazing customer service nowadays. I highly recommend this company and will definitely order from them again in the future.
Thank you again for the outstanding service!
Reply from MPR Tools & Equipment
Daniela helped me get my order straightened out and showed what great customer service is. She was very prompt, friendly and this kind of help ensures that I'll be a repeat customer whenever I need to purchase more tools!
Reply from MPR Tools & Equipment
I purchased some Mueller Keeps tools with the full belief according to their website that they were made in Germany. Out of the 4 Mueller Keeps tools only one of them indicated on the package and the tool itself that it was made in Germany. The other 3 item have no identification whats so ever on the packaging where their country of origin is. I am assuming just looking at the packaging that they are likely Chinese made? I am not paying big bucks for tools made in Asia and I don't buy tools made in Asia.
The whole return policy has been very bad. Most vendors would send a return label right away and want their returns back ASAP as they want good customer service ratings. But MPR finally shipped me a return label today. Cheers!
Reply from MPR Tools & Equipment
I am happy that i was able to buy it at a great price but the backorder was very long. I am very pleased with the customer service. Daniela was able to answer all my questions and she is good at following up. I wish it was easier to find the store on google map. something about the name of the physical store isn't MPR tools.
Reply from MPR Tools & Equipment
Reply from MPR Tools & Equipment
These folks were awesome to deal with. I’m a HD mechanic by trade as well as a farmer, and I’m always hesitant to buy online from someone new. I’ve bought twice from them so far, and both times they’ve been great, customer service was super friendly and very eager to help, they even price matched an item for me. I would not hesitate to order from these folks.
Reply from MPR Tools & Equipment
The response is extra mile. My order arrives in time. Very thankful for the service.
Reply from MPR Tools & Equipment
Product is great, shipping company(purolator) is awful. Staff is good to deal with.
Reply from MPR Tools & Equipment
Excellent customer service and follow-up. Placed my order on Hold to verify the product version - quick response to verify the requested information and then fast shipping. Very pleased that customer service was so responsive with excellent follow-up on questions.
Reply from MPR Tools & Equipment
Got my tool cart already. Fast delivery! Great!
Reply from MPR Tools & Equipment
Fantastic client service, especially during this times when ordering equipment made in USA is not as simple as it used to be.
Huge thanks!
Reply from MPR Tools & Equipment
Great retailer with excellent customer service. Daniela was a pleasure to work with and was very helpful when my order needed adjustment. If you enjoy a more personal and reliable retail experience, this place is for you.
Reply from MPR Tools & Equipment
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