Poor management of deliveries and customers
Incomplete delivery, then wrong product, only to finally admit that the product was unavailable. Choose another supplier if you do not waste time.
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Chez MISTER PRO, vous trouverez une large gamme de fournitures de qualité professionnelle vendue à prix très compétitifs! Choisir MISTER PRO, c'est choisir du matériel efficace et surtout pérenne dans le temps. Assurez vous-même la maintenance et l’amélioration continue de votre habitation avec les solutions durables que MISTER PRO vous propose.
46 rue de la Bienfaisance, 75008, PARIS, France
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Incomplete delivery, then wrong product, only to finally admit that the product was unavailable. Choose another supplier if you do not waste time.
Coolant as advertised, well packed, arrived on time. Good service.
Ordered 3 Grohe ceramic sinks. Packaged with zero protection from Mister Pro and 2 arrived broken.
Send multiple emails for a replacement or refund of my money with no answer.
Then i called the company and on the phone some woman told me that its compicated to ship ceramic items!
I told her if it's complicated to ship them properly why do you sell them?
Her reply as her whole interaction was as rude as you would expect.
She told to buy plastic next time. For a bathroom sink!
So not only incompetent to ship properly what they sell but also rude towards their customer.
Have mot received my refund yet so will proceed with legal action against them.
I definitely recommend to anyone to think twice before buying from this company and avoid them!
Reply from MISTER PRO
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