Mirozza Reviews 

23
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Discovering Mirozza was a game-changer for my shopping obsession. The site is a treasure trove of stylish, high-quality pieces that cater to every mood and occasion. From chic dresses to cozy loungewe... See more

Company replied

Rated 5 out of 5 stars

We're very impressed with the product, but also the customer service! We got a picture of our faucet as it was packaged and a follow up asking if we were pleased a little while after the item arrived.... See more

Company replied

Rated 5 out of 5 stars

Reached out to purchase from Canada and customer service was able to assist during every step. They reached out each step of the process and also to check-in to ensure everything was satisfactory. Th... See more

Company replied

Rated 5 out of 5 stars

Edit: I want to mention that I only heard about this company in a home -improvement type forum, so their exposure in my experience is still pretty limited. I believe this company would explode in... See more

Company replied

Company details

  1. Manufacturer
  2. Kitchen Remodeler
  3. Kitchen Supply Store
  4. Plumber
  5. Plumbing Supply Store
  6. Remodeler

Written by the company

Mirozza, a family-owned manufacturer based in Chicago, redefines excellence in faucet design and craftsmanship. We're committed to delivering premium quality, durability, and style, ensuring every faucet is meticulously crafted from lead-free brass with no plastic structural components. Our modern designs boast spot-free finishes, metal sprayers and easy installation, all backed by a lifetime limited warranty. With cUPC, NSF, LEAD FREE, and IAPMO certifications, we uphold the highest standards of health and safety, complemented by VIP-level customer service. Experience the Mirozza difference – it's worth the switch.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23 reviews

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4.5

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(23)

23 reviews in the last 12 months

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Rated 2 out of 5 stars

Discovering Mirozza was a game-changer…

Discovering Mirozza was a game-changer for my shopping obsession. The site is a treasure trove of stylish, high-quality pieces that cater to every mood and occasion. From chic dresses to cozy loungewear, everything is curated with such precision that I feel like I’m walking the runways of fashion capitals. The attention to detail in the descriptions and images is impeccable-no guesswork, just pure satisfaction. Shipping is lightning-fast, and the customer service is so responsive that I never feel left in the dark. It’s not just a store; it’s a lifestyle. If you love fashion as much as I do, Mirozza is a must-visit. Trust me, your wardrobe will thank you.

June 6, 2026
Unprompted review
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Reply from Mirozza

I'm trying to figure out how someone received 2 stars for an experience that sounds absolutely fantastic! 😊

Thank you for the wonderful comments about quality, attention to detail, shipping, and customer service. There is, however, one important detail: Mirozza is a premium kitchen and bathroom faucet brand, so we have a feeling your fantastic fashion-shopping experience belongs to another company with a similar name.

We hope the right business gets the recognition it deserves — and thank you for the kind words nonetheless!

Rated 5 out of 5 stars

Fantastic products

Edit: I want to mention that I only heard about this company in a home -improvement type forum, so their exposure in my experience is still pretty limited. I believe this company would explode in popularity if their name received more promotion online. You’d be hard pressed to find equivalent quality products at the same price point, that offer the same amount of customer support all along the way.

Original review: Fantastic products, from the fit, finish, and functionality. The Halsted faucet and soap dispenser actually feel like quality. I had a couple questions during my install, and reached out to their CS through email, and had a response within a couple hours. They even followed up with me again a few days later to make sure everything went smoothly.
It’s increasingly rare to find a company that actually stands behind their product. I really hope they are able to expand their product lines to include bathroom hardware, and be able to offer the same quality without the incredible markups that you encounter with the big name brands’ “quality” lines.
I would gladly buy from this company again!

August 20, 2026
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Reply from Mirozza

Paul, thank you so much for taking the time to leave such a thoughtful and detailed review. I truly appreciate you sharing your experience with the Halsted faucet and soap dispenser, but even more so, I’m grateful that you took the time to mention the support you received during your installation.

As the owner of Mirozza, comments like yours mean a tremendous amount to me. I’m building Mirozza very differently from the big brands — through quality products, personal customer service, and most importantly, recommendations and word of mouth from customers like you.

Your comment about discovering Mirozza through a home-improvement forum really made me smile. It’s exactly why your recommendation matters so much. If you ever share your faucet, kitchen, or renovation online, I would be incredibly grateful if you mentioned Mirozza by name. Every mention, recommendation, and conversation helps more people discover what I’m trying to build.

And yes — the bathroom hardware is coming! 😊 I’m working toward expanding the Mirozza line while staying true to the same philosophy: exceptional quality without the luxury-brand markup, backed by real customer support.

Thank you again, Paul, for your trust, your support, and for giving Mirozza a chance. Knowing you would gladly buy from me again is one of the best compliments I could receive.

Marek
Owner, Mirozza

Rated 5 out of 5 stars

The product is great and arrived …

The product is great and arrived quickly

July 10, 2026
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Reply from Mirozza

Kristi, thank you so much for taking a moment to leave this review. I’m truly grateful that you chose Mirozza, and it means a lot to me personally to hear that you’re happy with the product and that it arrived quickly.

As a small business, every customer truly matters to me. I take a lot of pride in the quality of every Mirozza faucet that leaves my hands, so knowing you had a great experience makes all the hard work worthwhile.

Thank you again, Kristi, for your trust and support. I hope you enjoy your Mirozza for many years to come!

Marek, Owner of Mirozza

Rated 5 out of 5 stars

Great customer service & products

We're very impressed with the product, but also the customer service! We got a picture of our faucet as it was packaged and a follow up asking if we were pleased a little while after the item arrived. The whole process felt very personalized, and we couldn't be happier.

August 21, 2026
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Reply from Mirozza

Stuart, thank you so much for taking the time to share such a thoughtful and honest review! I truly appreciate the time you spent writing about your experience with Mirozza.

I’m especially happy to hear that both the quality of the faucet and the personal customer service exceeded your expectations. I believe buying a high-quality faucet should feel different from the typical online shopping experience, which is why I personally make sure each faucet is inspected, photographed before shipping, and followed up on after delivery.

Knowing that you felt the entire process was personalized and that you couldn’t be happier with your Mirozza faucet means a great deal to me. Thank you again for your trust and support of my small business. I hope you enjoy your faucet for many years to come!

Marek, Owner of Mirozza

Rated 5 out of 5 stars

Reached out to purchase from Canada and…

Reached out to purchase from Canada and customer service was able to assist during every step.
They reached out each step of the process and also to check-in to ensure everything was satisfactory. They also assisted when I ran into a slight issue during install even providing links to hardware I would need to fix the issue. Overall amazing customer experience!

June 8, 2026
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Reply from Mirozza

Luis, thank you so much for taking the time to share your honest review and for giving Mirozza a 5-star rating! It truly means a lot to me.

I’m especially glad I was able to assist you throughout the entire process, from your purchase in Canada to installation. I believe great customer service doesn’t end when the faucet ships, it’s important to be there every step of the way and make sure everything is working exactly as it should.

Thank you again for your trust and support. I’m very happy to hear that you had an amazing experience with Mirozza, and I hope you enjoy your faucet for many years to come!

Marek,
Owner of Mirozza

Rated 5 out of 5 stars

Family business

Family business, personal touch. Great communication. Awesome quality product. Fast shipping. Highly recommend.

August 2, 2026
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Reply from Mirozza

Thank you so much for taking the time to share such a wonderful review! It truly means a lot to me. As a family owned business, I believe great products should come with great personal service, and I’m so glad that came through in your experience.

I’m especially happy to hear you’re pleased with the quality, communication, and fast shipping. Your recommendation and support of Mirozza mean a great deal to me.

Thank you again for choosing Mirozza.

Regards,
Marek, Owner

Rated 5 out of 5 stars

Talking with the owner of the company

Talking with the owner of the company , i was looking for high quality fixture because of failed fixtures from 2 leading manufacturers.

I am thrilled so far and just appreciate a company who answers the phone and talks to you!!!!

July 29, 2026
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Reply from Mirozza

Dear Gloria,

Thank you so much for taking the time to leave such a wonderful 5 star review. It was a pleasure speaking with you and learning about your experience with other fixtures. I am  honored that you chose to give Mirozza a chance and I'm thrilled tohear that you're so happy with your new faucet.

As a small family owned business, I believe every customer deserves to speak with a real person who genuinely cares. Being available to answer questions and help before and after the purchase is just as important to me as building a high quality faucets.

Thank you again for your trust and your support. It means more than you know and I hope your new Mirozza faucet serves you beautifully for many years to come.

Regards,
Marek
Owner, Mirozza

Rated 5 out of 5 stars

Great quality and less expensive than similar styles

When the original faucet I wanted got back ordered I ordered a Mirozza because it was well reviewed online and in stock. It arrived fast and at first I wasn’t sure if it was as nice, but I didn’t want to delay my kitchen. To my pleasant surprise, the quality really shines when it’s installed. It looks and feels great, saved me over 500 bucks and lost time, and the owner was lovely and highly communicative even when I was thinking about returning it before the install. I’m so glad I kept it!

It’s rare these days to find a company that you can tell really cares about its products and this one is it.

July 10, 2026
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Reply from Mirozza

Dear S.K,

Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to me.
I completely understand your initial hesitation, especially when you had your heart set on a different faucet. That makes it even more rewarding to hear that once your Mirozza faucet was installed, it exceeded your expectations in both quality and appearance.
I'm especially grateful that you mentioned our communication throughout the process. I believe every customer deserves honest, personal service, and I'm always happy to answer questions and help however I can. Knowing that you decided to keep the faucet and are now so happy with your choice is the best compliment I could receive.

Thank you again for placing your trust in Mirozza and for recognizing the care that goes into every product. I hope you enjoy your new faucet for many years to come!

Regards,
Marek
Owner, Mirozza

Rated 5 out of 5 stars

Great quality

Great quality, and lovely design. Customer service was outstanding.

June 1, 2026
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Reply from Mirozza

Thank you so much, Mark, for taking the time to leave such a wonderful 5-star review. I'm truly grateful for your support and for your kind words about the quality, design, and customer service.

It means a great deal to know you're happy with your new Mirozza faucet. I work hard to ensure every customer has an exceptional experience from the moment they place an order until their faucet arrives. Thank you again for choosing Mirozza, it was a pleasure serving you.

Marek, Owner

Rated 5 out of 5 stars

Great faucet with strong flow

Great faucet with strong flow. Awesome company they actually sent a picture of the faucet before it shipped and it arrived in good condition.

July 10, 2026
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Reply from Mirozza

Thank you so much, Marianne, for your wonderful review! I'm so glad you're enjoying your new Mirozza faucet and its strong water flow. I'm also happy you appreciated receiving a photo of your faucet before it shipped. I personally inspect every faucet here in Chicago before it leaves for its new home, and sending that photo is my way of giving customers extra confidence that they're receiving exactly what they ordered. Thank you for your trust and for supporting my small family owned business. I truly appreciate it!

Marek, Owner

Rated 5 out of 5 stars

Very well made product..insanely fast…

Very well made product..insanely fast ship time and direct owner communication and care. 10000% recommend.

July 10, 2026
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Reply from Mirozza

Thank you so much, Courtney, for taking the time to leave such an amazing review! It truly means a lot to me. I'm thrilled to hear you're happy with the quality of your Mirozza faucet and that it arrived so quickly. As the owner, I believe every customer deserves personal attention and care from start to finish, so your kind words are incredibly rewarding. Thank you for your trust, your recommendation, and for supporting my small familyowned business. I hope you enjoy your new faucet for many years to come!

Marek, Owner

Rated 5 out of 5 stars

Built to last!

After going through 2 or three different Moen and Kohler products in our kitchen — each one not lasting even 8 years, I was so excited to see someone recommend these all metal kitchen faucets. We ordered two for our kitchen and installed them a week ago and I am just THRILLED with them. The hardest part of the install was getting the old faucets off because parts were rusted and broken. The Mirozza faucets feel substantial and really nice. They’re very sleek and clean looking, the finish is very nice and they don’t hold spots from our hard water. They’re were easy to install. The flow pressure is really nice. They just seem wonderful and like they are going to last. We’re so happy with this purchase.

June 8, 2026
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Reply from Mirozza

Wow, thank you so much for taking the time to write such an incredible review. Reading feedback like yours is exactly why I started Mirozza.

It means a lot to hear that after going through several Moen and Kohler faucets, you decided to give my brand a chance. I designed these faucets with one goal in mind: to build a kitchen faucet using as much metal as technically possible, so homeowners don't have to keep replacing them every few years. Hearing that you immediately noticed the solid feel, beautiful finish, and strong water flow is incredibly rewarding.

I'm also glad the installation was straightforward—other than convincing those old rusty faucets to let go! 😊

Thank you again for putting your trust in Mirozza and for supporting my family-owned business. I truly appreciate your kind words, and I hope your new faucets serve you and your family reliably for many years to come.

Warm regards,

Marek
Owner, Mirozza®

Rated 5 out of 5 stars

Quality and speed

Good communication, fast shipping, and excellent packaging. Arrived with the shipping box looking a bit worse for wear but the actual item packaging was still in perfect shape.

June 8, 2026
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Reply from Mirozza

Thank you so much, Becka, for taking the time to leave a 5-star review. I truly appreciate your kind words and am glad to hear that your faucet arrived safely despite the shipping box having a rough journey. I put a great deal of care into making sure every faucet is packaged properly before it leaves my hands, so it's wonderful to know the packaging did its job.
Thank you for choosing Mirozza. I hope you enjoy your new faucet for many years to come, and please don't hesitate to reach out if I can ever be of assistance.

Warm regards,
Marek
Owner, Mirozza®

Rated 5 out of 5 stars

We are very happy with our Mirozza…

We are very happy with our Mirozza kitchen faucet. It's attractive, well designed, and made from quality materials. We had a hansgrohe faucet before this one that cost twice as much but looks and feels much cheaper, and has not been very effective with our hard city water. We also appreciated that Mirozza is a family owned, American business, and the owner himself emailed to check whether we were happy with our purchase. It feels good to support small businesses staffed by real human beings!

May 18, 2026
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Reply from Mirozza

Hi Kristina,

Thank you so much for taking the time to leave such a thoughtful and detailed review! I am incredibly grateful for your kind words, and I am absolutely thrilled to hear how much you are enjoying your new Mirozza kitchen faucet.

Your feedback completely made my day. Hearing that our design and quality hold up so well against a much more expensive competitor (especially against tough city water!) is the ultimate compliment for me.

As a family-owned, American small business, your support means everything. Thank you for recognizing the real people behind the brand and for being a wonderful part of the Mirozza family!


Marek
Owner, Mirozza

Rated 5 out of 5 stars

Everything about Mirozzs is excellent!

Customer service is excellent! No bots! Marek answered the phone and answered all my questions! Three times! He knows what he sells and helped me select the correct size faucet for my sink. He is friendly, knowledgeable, and helpful. The Elston was sent quickly and packed well. The shipper damaged one side of the shipping box, but the faucet was packed securely inside in its own cushioning, so it didn't get damaged.
The installer said the faucet was easy to install. It looks sleek and is operating well. The white triangle part is only used on thin sinks like stainless steel.Marek emailed me when the faucet was shipped. Communication with Mirozza is rare and can't be beat. I love the Elston faucet and hope it holds up as great as the customer service is. The installer said the faucet was heavy duty, excellent quality, and he will be buying Mirozza for his next kitchen faucet! I also bought a soap dispenser. It was easy to install, looks nice, and pumps easily. It will he a little tricky to fill because it's behind my garbage disposal. Marek and Mirozza are 5 star all the way! I highly recommend! Zero disappointment in this purchase! Thank you Mirozza! I'll be back to purchase from your bathroom line coming this fall!

May 4, 2026
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Reply from Mirozza

Thank you so much for taking the time to leave such a detailed and thoughtful 5 star review. I truly appreciate it.

It was my pleasure speaking with you and helping you choose the right faucet size for your sink. At Mirozza®, customer service is personal : no bots, no runaround, just real help whenever you need it.

I’m very happy to hear that your Elston faucet arrived quickly, was well protected inside the box, and installed easily. Even though the outside shipping box was damaged, this is exactly why we take packaging seriously and make sure every faucet is cushioned properly before it leaves our hands. I’m also glad your installer noticed the heavy duty build quality, that means a lot, especially coming from someone who installs faucets professionally.

Thank you as well for mentioning the soap dispenser. One helpful note: the Mirozza® soap dispenser is actually very easy to refill from the top. You simply lift up the pump part and pour the soap directly through the opening , no need to crawl under the sink or remove the bottle from below. Hopefully that makes refilling much easier, even with the garbage disposal nearby.

Thank you again for trusting Mirozza®, for your kind words, and for recommending us. I’m truly grateful, and I’ll be very happy to help you again when our bathroom line launches this fall.

Marek
Mirozza®

Rated 5 out of 5 stars

Thank you Marek for a great service and…

Thank you Marek for great service and exceptional quality faucet. Our new faucet is beautiful and we are very pleased to be getting so many compliments. Our plumber mentioned that it was one of the easiest installs he’s done and amazed at the great quality compared to other „top brands”. We will definitely be recommending these faucets to others and looking forward to their upcoming bathroom fixtures! We love supporting small family businesses and this is a great one, would give them more stars if I could.

May 2, 2026
Unprompted review
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Reply from Mirozza

Thank you so much for this incredible 5-star review Kathy. I truly appreciate your kind words and your support for Mirozza.
It means a lot to hear that you’re happy with the faucet, the quality, and the service. I especially loved hearing that your plumber noticed how easy the installation was and commented on the quality compared to other “top brands.” That is exactly what I work so hard to deliver: beautiful design, solid construction, and quality that can be felt right away.
I’m also very grateful that you’re already getting compliments and that you would recommend Mirozza to others. As a small family business, that kind of support means everything. Customers like you help this brand grow, and I don’t take that for granted.
Thank you again for choosing Mirozza. I’m excited to keep building the brand and can’t wait to share our upcoming bathroom fixtures with you.
Regards,
Marek
Owner, Mirozza®

Rated 5 out of 5 stars

The faucet we've recieved is PERFECT

The faucet we've recieved is PERFECT. Stylish, functional, and made from high quality materials. Wildly better than all the plastic filled garbage at big box stores - and at a competitive price.

April 16, 2026
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Reply from Mirozza

Thank you so much, Ian! I truly appreciate your wonderful review. It means a lot to hear that your Mirozza faucet feels perfect in style, function, and quality. I put a lot of care into offering faucets made with premium materials and avoiding the plastic-heavy construction that’s become so common in many big box store faucets, so your feedback really hits home. Thank you for choosing Mirozza and for recognizing the value I work hard to deliver. I’m grateful for your support!
Marek ( Owner )

Rated 5 out of 5 stars

I am super pleased with my Mirozza…

I am super pleased with my Mirozza faucet. The quality was outstanding and it is reflected in every detail down to the shipping. Hands down the best faucet and a great price point, lead free, no plastic and manufactured in Chicago!! 👏👍 Looks awesome too.

April 24, 2026
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Reply from Mirozza

Thank you so much, JN! We truly appreciate your wonderful review and are thrilled to hear how happy you are with your Mirozza faucet. It means a lot that you noticed the quality in every detail — from the faucet itself, to the materials, finish, packaging, and shipping experience.
I also want to clarify one important detail with full transparency: Mirozza is proudly headquartered in Chicago, and every faucet is personally inspected here by us before shipping to our customers. Our faucets are currently manufactured in our partner factory in China, where we are able to maintain our high standards for lead-free certification, solid construction, premium components, and beautiful finishes at a much more reasonable price point.
If we manufactured every faucet here in Chicago today, the cost would likely be significantly higher — probably starting around $800 per faucet. That said, one of my goals as Mirozza continues to grow is to eventually manufacture small specialty batches right here in Chicago.
Thank you again for supporting our small Chicago-based brand. We’re grateful for your trust, and we’re so happy your faucet looks awesome and delivered the quality experience we work hard to provide from start to finish.
- Marek, owner

Rated 5 out of 5 stars

Best customer service around

Best customer service around! Went out or their way to make sure we were happy with our purchase. Products are beautiful and very well made! Extremely satisfied with everything we purchased. Would highly recommend.

April 24, 2026
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Reply from Mirozza

Todd, this was an awesome review to read , thank you.

I put a lot of focus on making sure every customer feels taken care of, so hearing that we “went out of our way” really means a lot. That’s exactly how I want Mirozza to feel: personal, responsive, and dependable.

I’m also really glad you’re enjoying the faucets. They’re built to be something you appreciate every single day, not just out of the box.

Thank you again for your support and for recommending us, it genuinely means a lot to a small, Chicago-based brand like ours.

Marek, Mirozza®

Rated 5 out of 5 stars

Amazing all around

Amazing customer service. Amazing product. Can’t go wrong.

April 24, 2026
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Reply from Mirozza

Thank you so much for your kind words. I truly appreciate you taking the time to share your experience.

“Amazing all around” is exactly what I strive for, so hearing that means a lot to me. From the first message to the final product in your home, my goal is always to make the entire process smooth, personal, and worth it.

If you ever need anything down the road, don’t hesitate to reach out, I’m always here to help.

Thanks again for your support, it really means a lot.

Marek
Owner, Mirozza®

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