Mhrbusa Reviews 

62
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

very personable professional and committed to customer satisfaction. I had a significant amount of product stolen from my mailbox. when I contacted them to start the insurance claim they replaced the... See more

Rated 5 out of 5 stars

I've ordered several times, & on my most recent order it seemed like the weight was off. I emailed, & Josh sent me more than the amount I believed was missing to make up for it. Ultimately I found... See more

Rated 5 out of 5 stars

By far the best website I have been to in a long time for this type of product. It doesn’t feel scammy and their customer service is impeccable. Payment was easy, got a confirmation email within the h... See more

Rated 4 out of 5 stars

Excellent customer service! Plus, my product is expected to arrive tomorrow. That means it will have taken a whole 2 days for me to receive it. Thats super quick compared to other sites Ive ordered fr... See more

Company details

  1. Skin Care Products Vending Machine

Written by the company

We sell mimosa hostilis root bark as well as soaps and creams made with mhrb to treat many skin conditions. This product is also known as Tepezcohuite and it has many properties beneficial for skin and hair. Our MHRB is imported from Brazil and it is 100% pure and fresh.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

62 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(62)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am a returning customer

I am a returning customer. I always had a great experience working with MHRBUSA. I highly recommend them and their products are of the highest quality, on time delivery and the best deals
-Jared

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

four thumbs up

very personable professional and committed to customer satisfaction. I had a significant amount of product stolen from my mailbox. when I contacted them to start the insurance claim they replaced the entire loss. even though it was no fault of theres. wished I had two more hands I'd give them four thumbs up

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

I've ordered several times, & on my most recent order it seemed like the weight was off. I emailed, & Josh sent me more than the amount I believed was missing to make up for it. Ultimately I found that I was the one who made a mistake, but when I went & owned up to it & tried to return said extra, I was directed to keep it, all was good.

People leaving 1 star reviews about low yields & bad customer service must be doing too much, letting brain damage post negative reviews instead of excepting maybe, just maybe, they made a mistake. My yields have all been ABOVE exceptional, & the service speaks for itself. True Story

Great Product & Even Greater Customer Service 💯

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

By far the best website I have been to…

By far the best website I have been to in a long time for this type of product. It doesn’t feel scammy and their customer service is impeccable. Payment was easy, got a confirmation email within the hour and got a tracking number the following day. First order took about 3 days to get to me(Nevada to Colorado) just placed another order today I would recommend these guys to anyone who is interested in this type of service. Their response time for any questions you have has been same day as well. Cheers

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

very satisfied!

very satisfied!! fastest shipping that I have ever experienced, excellent customer service and great product. I'm very happy to be doing business with these guys.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

I don't I don't usually write reviews…

I don't I don't usually write reviews too much but I do have to say that this company is very professional the way they send the packaging is very professional it's in a mylar bag where it's very nice and sealed up. They do ship fairly fast I mean it wasn't like 2 days like some people are saying it was but it was probably close to like maybe 3 to 4 days. Their price is pretty on point although you know it is more for the other more refined stuff but that's to be expected I guess. Last time I worked with the product I had made a small error in my processes and had ended up with the wrong final end result not the seller's fault the completely my fault I have since then refined my process and I feel comfortable going back and getting more product to redo and start again knowing what I know now and then we'll come back and update about how the product was as I had recently got some bark from a different vendor and the results from it were very very disappointing and not very quality or potent. Being that I didn't get to try the stuff last time that I ordered I'll be excited this time to be able to try it out and see how it is I'm going to order some today.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

This is a review regard to the customer…

this review to regarding the service, not the product itself. this is to reply to what the the other person is saying.

btw: none of my messages are hostile in any kind of way. They didn't do exactly what they said they are gonna do.......is to ship out the product.
to make long story short, whatever u are saying are a pile of bullshit!! I saved all of our text messages.
Josh doesn't want to own up to his mistake.
I pointed to him how his words were contradicting. I threw his words back at him and pretty much made him look stupid. he didn't like it.
at the end of the day, I was like just send it whatever is done is already done.
he perceived it as hostile. I swear to God I thought this was a woman I'm dealing with.

he got so upset how I was able to shut him down......I wasn't being disrespectful. he decided to take it upon himself to retrieve the package from the post office. I DIDNT CANCEL THE ORDER. He took it upon himself to cancel the order and refund me the money.

it took him and his buddy exactly 6 days to refund my money from PayPal. it was the weekend and he doesn't know how to do it. So even after the weekend him and his buddy still couldn't figure out how to do it. I used to sell online and used PayPal........is really not that hard.

once again, they insisted on cancel my order and refund my money. and he didn't send out the package at the time he was supposed to.
all I told him were if I don't receive the package at certain day, that will be the first and the last time I will buy from them. That's how everything went down.

January 21, 2026
Unprompted review
Mhrbusa logo

Reply from Mhrbusa

We ship most orders the same day they are placed. In some cases, orders submitted after our daily post office pickup are shipped the following business day.
While we strive to process orders quickly, there may orders placed after our trip to the post office. In this instance, the order was canceled and fully refunded due to repeated hostile communication.
We value respectful interactions and are always happy to help customers with reasonable expectations and clear communication. We are not Amazon Prime...

Rated 5 out of 5 stars

Awesome communication

Awesome communication, speedy shipping, and quality products. My go to. Thank you guys for always being on point!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Keep it up Josh!

Keep it up Josh!! I'm very happy with this company, I'm local and it feels like buying from Amazon with prime lol

November 12, 2025
Unprompted review

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