very personable professional and committed to customer satisfaction. I had a significant amount of product stolen from my mailbox. when I contacted them to start the insurance claim they replaced the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've ordered several times, & on my most recent order it seemed like the weight was off. I emailed, & Josh sent me more than the amount I believed was missing to make up for it. Ultimately I found... See more
By far the best website I have been to in a long time for this type of product. It doesn’t feel scammy and their customer service is impeccable. Payment was easy, got a confirmation email within the h... See more
Excellent customer service! Plus, my product is expected to arrive tomorrow. That means it will have taken a whole 2 days for me to receive it. Thats super quick compared to other sites Ive ordered fr... See more
Company details
Written by the company
We sell mimosa hostilis root bark as well as soaps and creams made with mhrb to treat many skin conditions. This product is also known as Tepezcohuite and it has many properties beneficial for skin and hair. Our MHRB is imported from Brazil and it is 100% pure and fresh.
Contact info
7380 s eastern ave 124-403, 89123, las vegas, United States
- 702-530-2441
- sales@mhrbusa.com
- mhrbusa.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality products and customer…
Great quality products and customer service!
I am a returning customer
I am a returning customer. I always had a great experience working with MHRBUSA. I highly recommend them and their products are of the highest quality, on time delivery and the best deals
-Jared
four thumbs up
very personable professional and committed to customer satisfaction. I had a significant amount of product stolen from my mailbox. when I contacted them to start the insurance claim they replaced the entire loss. even though it was no fault of theres. wished I had two more hands I'd give them four thumbs up
BEST CUSTOMER SERVICE!!!
Always a pleasure to do business with this company, great communication and quality!
Excellent customer service
Excellent customer service, fast with responses and fast to get orders shipped!
Repeat Customer
I've ordered several times, & on my most recent order it seemed like the weight was off. I emailed, & Josh sent me more than the amount I believed was missing to make up for it. Ultimately I found that I was the one who made a mistake, but when I went & owned up to it & tried to return said extra, I was directed to keep it, all was good.
People leaving 1 star reviews about low yields & bad customer service must be doing too much, letting brain damage post negative reviews instead of excepting maybe, just maybe, they made a mistake. My yields have all been ABOVE exceptional, & the service speaks for itself. True Story
Great Product & Even Greater Customer Service 💯
By far the best website I have been to…
By far the best website I have been to in a long time for this type of product. It doesn’t feel scammy and their customer service is impeccable. Payment was easy, got a confirmation email within the hour and got a tracking number the following day. First order took about 3 days to get to me(Nevada to Colorado) just placed another order today I would recommend these guys to anyone who is interested in this type of service. Their response time for any questions you have has been same day as well. Cheers
very satisfied!
very satisfied!! fastest shipping that I have ever experienced, excellent customer service and great product. I'm very happy to be doing business with these guys.
The best bark at the best prices with…
The best bark at the best prices with instant shipping & no BS. Makes mhrbusa the only place to buy your bark.
These guys got their stuff together
These guys got their stuff together ! My new #1 vendor. quality is excellent,no hassle no hiccups even arrived day early . Would highly recommend!!
I don't I don't usually write reviews…
I don't I don't usually write reviews too much but I do have to say that this company is very professional the way they send the packaging is very professional it's in a mylar bag where it's very nice and sealed up. They do ship fairly fast I mean it wasn't like 2 days like some people are saying it was but it was probably close to like maybe 3 to 4 days. Their price is pretty on point although you know it is more for the other more refined stuff but that's to be expected I guess. Last time I worked with the product I had made a small error in my processes and had ended up with the wrong final end result not the seller's fault the completely my fault I have since then refined my process and I feel comfortable going back and getting more product to redo and start again knowing what I know now and then we'll come back and update about how the product was as I had recently got some bark from a different vendor and the results from it were very very disappointing and not very quality or potent. Being that I didn't get to try the stuff last time that I ordered I'll be excited this time to be able to try it out and see how it is I'm going to order some today.
Very professional and very satisfied…
Very professional and very satisfied with mhrbusa.
Exceptional
I bought a product and the owner contacted me after shipping it. Fast shipping, and it is a standard: GOOD QUALITY. THE BEST. THANKS.
Consistent quality in shredded
Always a pleasure, keep up the good work in bringing this amazing product to us.
Excellent Customer Service
A trusted seller, great service and quick email responses. Website is easy to use and dying properties are top notch.
This is a review regard to the customer…
this review to regarding the service, not the product itself. this is to reply to what the the other person is saying.
btw: none of my messages are hostile in any kind of way. They didn't do exactly what they said they are gonna do.......is to ship out the product.
to make long story short, whatever u are saying are a pile of bullshit!! I saved all of our text messages.
Josh doesn't want to own up to his mistake.
I pointed to him how his words were contradicting. I threw his words back at him and pretty much made him look stupid. he didn't like it.
at the end of the day, I was like just send it whatever is done is already done.
he perceived it as hostile. I swear to God I thought this was a woman I'm dealing with.
he got so upset how I was able to shut him down......I wasn't being disrespectful. he decided to take it upon himself to retrieve the package from the post office. I DIDNT CANCEL THE ORDER. He took it upon himself to cancel the order and refund me the money.
it took him and his buddy exactly 6 days to refund my money from PayPal. it was the weekend and he doesn't know how to do it. So even after the weekend him and his buddy still couldn't figure out how to do it. I used to sell online and used PayPal........is really not that hard.
once again, they insisted on cancel my order and refund my money. and he didn't send out the package at the time he was supposed to.
all I told him were if I don't receive the package at certain day, that will be the first and the last time I will buy from them. That's how everything went down.
Reply from Mhrbusa
What I liked was the quick response to…
What I liked was the quick response to my questions as a first time buyer, they were quick and polite and made the whole experience a pleasant one
Awesome communication
Awesome communication, speedy shipping, and quality products. My go to. Thank you guys for always being on point!
Keep it up Josh!
Keep it up Josh!! I'm very happy with this company, I'm local and it feels like buying from Amazon with prime lol
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.