Fast delivery, items were brought on the first floor without extra charges. Good quality materials.
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Ordering process and communication with customer service was flawless . There was delay of 2 weeks compared the delivery estimation but ok , I personally don't mind. The problem was with the item... See more
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Great service and quality, no false promises, beautiful couch, price and comfort! We absolutely love it and my family has also ordered the same couch after seeing and trying it. Delivery was well orga... See more
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I am (very) satisfied with the furniture set. The material is of good quality and the instructions regarding assembly are extensive and well worded. With regard to the chest of drawers, the largest... See more
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Company details
Written by the company
Kies met gemak online je meubels bij Meubels1.nl Wij zijn een betrouwbare online winkel met een ruime selectie aan meubels voor elke kamer in je huis. Van klassieke tot moderne stijlen, we hebben opties voor elke ruimte - of je nu zoekt naar een comfortabele bank, een praktisch bureau of een halgarderobe. Profiteer van snelle levering, persoonlijke klantenservice en een moeiteloze winkelervaring. Vind alles wat je nodig hebt voor je droomhuis bij Meubels1.nl
Contact info
Netherlands
- +31 45 744 0172
- info@meubels1.nl
- meubels1.nl
4.3
Excellent
637 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Fast delivery
Fast delivery, items were brought on the first floor without extra charges. Good quality materials.
September 1, 2026
Reply from Meubels1.nl
Dear David,
Thank you so much for your wonderful review! We are happy to hear that you were happy with the fast delivery and that your items were brought up to the first floor without any extra charges. It's also great to know that you’re satisfied with the quality of the materials.
We hope you enjoy your new furniture for many years to come! Should you ever need anything in the future, our team will be happy to help.
Thank you for the high level of service!
April 12, 2026
Reply from Meubels1.nl
Dear Elena,
Thank you for your positive review. We really appreciate it.
We are happy to hear that you are satisfied with our service.
We hope you enjoy your purchase and look forward to being of service to you again in the future.
Very bad service very bad customer…
Very bad service very bad customer support,
I bought with my wife a 1600 euro dressing, with 9 door glass, 3 were broken beside the base walls broken arrived late, then when we contacted the customer support we didnt even hear (Sorry) they were talking rudely, and they suggest even we re pack the whole dressing and send it back, or they send us new pieces and glass but we have to wait another 1 month, after many rude conversations they offered 50 euro compensation (: super disappointing, our first and last time from this company, i swear its the worst in my entire life
July 1, 2026
Unprompted review
Reply from Meubels1.nl
Dear Karam,
Thank you for your review. We sincerely apologise that your order was delivered damaged. This is not the experience we wish to offer you.
We understand that this is an unpleasant situation and are sorry to hear that your experience with our customer service was not satisfactory.
Unfortunately, we are unable to find an order in our system using your name. Could you please contact us?
You can call us on: +31 45 744 0172 or send an email to: Info@meubels1.nl.
We hope to find a suitable solution together with you.
Very good quality!!!
August 18, 2026
Reply from Meubels1.nl
Dear Junio,
Thank you for the 5-star review.
We’re happy to hear that you’re satisfied with the quality of your order.
We hope you enjoy your order!
A Months-Long Nightmare: Defective Goods, Damaged Property, and Zero Support
I ordered a sofa from Meubels1.nl in March, expecting reliable support from a local provider. Instead, I discovered they are apparently simply a dropshipping intermediary for a foreign manufacturer. There is barely any accountability then, what led to a complete disaster and me not wanting to have anything in common with them in July (!).
It took long weeks for the couch to arrive, only for it to come with a crack in the bottom and incorrectly drilled leg holes. Customer support refused to properly take responsibility. They offered a small financial compensation that wouldn't cover the repair costs—let alone make up for the trouble.
The alternative was an exchange, meaning I had to keep a cracked sofa in my living room for weeks. Because I paid good money and wanted a proper, new couch in my apartment, I requested a replacement. That was a major mistake:
Property Damage: The delivery team took the old couch and literally threw it down the stairs, scratching the building walls, creating a public nuisance for my neighbors, and leaving trash everywhere.
Severe Product Damage: They clearly treated the new sofa with the same lack of care. The replacement couch arrived so heavily damaged that it was entirely unusable. It was far worse than the first one. Complete, absolute disaster.
By July, four months after my order, I was still without a working sofa, constantly forced to push the company to get updates. Ultimately, I had to request that they haul away their trash sofa and issue a full refund just so I could be done with them. I had to go to a different retailer to buy another sofa.
Final Red Flags, this is so petty:
1. Broken Promises on Compensation: They initially promised financial compensation for the extensive delays (their standard delivery times are a complete joke), but as soon as I canceled the final damaged delivery, they told they are not keeping this promise anymore.
2. Unaddressed Property Damage: They promised to hold the delivery company accountable for the damage caused to my apartment building's hallway, but apparently "lost my phone number" along the way.
I lost months of time, lived without a couch for nearly half a year, and had my neighborhood bothered.
Maybe save yourself my stress?
July 1, 2026
Unprompted review
Reply from Meubels1.nl
Hello Bartosz,
Thank you for taking the time to share your experience with us.
We are deeply sorry for the frustration, inconvenience, and disappointment this situation caused you over the past months. We sincerely regret that your experience did not meet your expectations.
We sincerely apologize for the repeated product issues you encountered, the long period without a usable sofa, and the stress this situation has caused. We also regret that you felt unsupported throughout the process.
We regret that the solutions we offered did not meet your expectations and that the replacement process did not result in a satisfactory outcome. It is especially disappointing to read that this situation ultimately led you to lose confidence in our service.
When it became clear that we could not provide the sofa in the condition it should have been delivered in, we arranged for the item to be collected and issued a full refund. While we know a refund does not make up for lost time or inconveniences, we genuinely tried to handle the final outcome as fairly as possible. We are sorry that, despite these efforts, we were not able to achieve the outcome you had hoped for.
Thank you again for sharing your experience and we regret that your experience with us ended this way.
Service was great, quality great, instructions less so
The service from the website itself was excellent - they called to ensure I knew the wait time for the bed (which was also clear on the website) and the bed was great quality. The instructions for the bed, however, had a significant error and we had to take it 80% apart to rectify it. By the time we figured out where the mistake was and fixed it, it had added hours to the build - the bed ended up taking us most of the day to put together.
August 1, 2026
Reply from Meubels1.nl
Dear Larissa,
Thank you for taking the time to write your detailed review.
We are glad to hear your experience with the customer service team was excellent and the quality of the bed is great.
We have called you to ask you which errors you have found in the instructions, so we hope that we can adjust this to avoid adding hours to building the bed in the future.
We appreciate your time and will take your notes into account. Please don't hesitate to contact us.
Reply from Meubels1.nl
Dear,
Thank you so much for your wonderful review and your kind words! We truly appreciate you taking the time to share your experience with us. It is great to hear that you were happy with our team.
Your feedback means a lot to us, and we hope you enjoy your purchase. If you ever have any questions or need assistance in the future, please don't hesitate to contact us. We are always happy to help. :)
Reply from Meubels1.nl
Dear Jean,
Thank you very much for your wonderful review! We are happy to hear that you love your wardrobe and that you are happy with both the design and the quality. It is great to know that you feel the wardrobe was worth the investment.
We truly appreciate you sharing your experience and hope you will enjoy your beautiful new wardrobe for many years to come. Thank you for choosing us, and we hope to welcome you again in the future!
Misleading return policy - assembly instructions only in Polish
We ordered a couch a couple of days ago, and it was delivered to us within the expected time frame. However: Meubels1 heavily promotes a 365 days return policy, and one would think this means that you get to actually try the furniture and then if you don't like it, you can return it. Well, in fact, even if you unwrap it, let alone assemble it, the return policy is no longer valid, and you cannot return it. To be fair: I understand this, and it makes sense, however, so heavily promoting everywhere on the website that you have a year to decide basically on the product is very misleading. I can hardly imagine someone ordering a piece of furniture, putting it in their storage for a year, and then, okay, after not even unwrapping it, or let alone assembling it, deciding to send it back. Plus: the assembly instructions were on a piece of paper, only in Polish. Although I do appreciate a challenge, this was just outright ludicrous. Have to say it though, the product quality itself seems to be good, but the overall customer experience is far from ideal.
July 20, 2026
Unprompted review
Reply from Meubels1.nl
Dear Attila,
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not fully meet your expectations. We understand your concerns regarding the 365-day return policy and the assembly instructions, and we understand that this may have caused confusion, and we will take your feedback into consideration.
We are also glad that we had the opportunity to speak with you personally and that we could discuss your concerns together. We truly appreciate that we were able to have an open conversation and better understand your experience.
We are happy to hear that the quality of the product itself meets your expectations. We also appreciate that you took the time to provide both your positive and critical feedback, as this helps us improve our service.
Thank you again for your honest review and we hope to see you again in the future.
The wardrobe is well made and the…
The wardrobe is well made and the delivery was fast.
July 14, 2026
Reply from Meubels1.nl
Dear Omoyater,
Thank you for taking the time to leave us a review! We are happy to hear that you are pleased with the quality of your wardrobe and that your order was delivered quickly.
Your kind words mean a lot to us, and we hope you enjoy your new furniture for many years to come.
Reply from Meubels1.nl
Beste Georgian,
Bedankt voor uw positieve feedback.
Wat leuk om te horen dat u tevreden bent over de kwaliteit van het product en dat alles naar wens is.
Wij hopen u in de toekomst nogmaals van dienst te mogen zijn.
very smooth
June 25, 2026
Reply from Meubels1.nl
Dear Sweth,
Thank you for your nice feedback. It is great to hear that everything went smoothly!
If you need anything else, feel free to reach out anytime, we are always happy to help!
Reply from Meubels1.nl
Beste John,
Bedankt voor uw mooie review! Wat fijn om te horen dat u tevreden bent met de bank. We waarderen het enorm dat u de tijd heeft genomen om uw ervaring te delen.
We wensen u veel plezier van uw aankoop en hopen u in de toekomst weer te mogen helpen!
Disappointing quality
Ordering process and communication with customer service was flawless . There was delay of 2 weeks compared the delivery estimation but ok , I personally don't mind.
The problem was with the item itself . The bed bottom board was hit and stain removed on a big spot from the factory so very low quality control. The worst part is the headboard that is upholstered and the filling stinks like hell after 1 month and I have the feeling it won't go away soon or ever.
June 25, 2026
Reply from Meubels1.nl
Dear Dionysios,
Thank you for your feedback and for sharing your experience with us.
We are very sorry to hear about the issues with your order, especially regarding the condition of the bed and the smell coming from the upholstered headboard. This is of course not the experience or quality we aim to provide, and we sincerely apologize for the inconvenience this has caused you.
We also wanted to let you know that we have previously tried to contact you, but unfortunately we were unable to reach you.
To help you as quickly as possible and find a suitable solution, we kindly ask you to either reply to our email or give us a call at your earliest convenience. We are more than happy to assist you further!
I bought a washing machine cabinet
I bought a washing machine cabinet. When it arrived, I read the specifications regarding density and weight capacity, and it clearly cannot support the weight of a washing machine. The wood swelled within two days, even before I put the washing machine on it. I finally decided not to take the risk.
June 3, 2026
Reply from Meubels1.nl
Dear Maria,
Thank you for taking the time to share your experience with us.
We are very sorry to hear about the situation and understand your concerns regarding the stability and quality of the product. This is certainly not the experience we want our customers to have, and we take your feedback very seriously.
We have already been in contact with you and sincerely hope that we can resolve this matter to your satisfaction.
If you have any further questions or need additional assistance, please do not hesitate to reach out. We are here to help.
Great service and quality
Great service and quality, no false promises, beautiful couch, price and comfort! We absolutely love it and my family has also ordered the same couch after seeing and trying it. Delivery was well organised and in time. We fully recommend this company.
June 30, 2025
Reply from Meubels1.nl
Dear,
Thank you so much for your wonderful review! We are very happy to hear that you are satisfied with both the service and the quality of your new couch. It means a lot to us that you appreciated our honest communication, the comfort, and the overall experience.
It is especially lovely to hear that your family also decided to order the same couch after seeing and trying yours, that is truly a big compliment we could receive! We are also glad that the delivery went smoothly and on time.
Thank you again for your trust and recommendation. We wish you and your family many comfortable and happy moments with your new couch!
easy to order
easy to order, delivery very well organized, good quality. I highly recommend
May 17, 2026
Reply from Meubels1.nl
Dear Cristina,
Thank you so much for your wonderful review! We are very happy to hear that you found the ordering process easy, the delivery well organized, and that you are satisfied with the quality of your purchase. Your recommendation truly means a lot to us.
We greatly appreciate you taking the time to share your experience, and we hope to welcome you again in the future!
The webshop is clear with good photos
The webshop is clear with good photos. The prices are attractive.
The delivery time was as expected. Meubels were delivered to the appartment.
April 26, 2026
Reply from Meubels1.nl
Dear Andrzej,
Thank you very much for your positive review and for taking the time to share your experience with us.
We are happy to hear that you found our webshop clear, and that the product photos gave you a good impression of the furniture. It is also great to know that you were satisfied with our attractive prices and that the delivery experience went smoothly.
Enjoy your purchase and hope to welcome you again in the future.
Great service and fast delivery.
March 5, 2026
Reply from Meubels1.nl
Dear,
Thank you very much for your kind review! We are happy to hear that you are satisfied with our service and the fast delivery.
We look forward to welcoming you again!
Reply from Meubels1.nl
Dear T. Chaijinda,
Thank you very much for leaving a nice review! We are pleased to hear that you love your new furniture and that our design resonated with you.
We hope you'll shop with us again!
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