I ordered two bras which were too big. Because they were on sale, Magic bra could not refund them (read the fine print!). However they worked diligently to resolve the situation. Good customer servi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was good. These bras are comfortable. But sizing is inconsistent. The original bra I ordered some time ago (L) was a larger size than the XL I ordered this time. If you could get size... See more
Company replied
Nicely constructed bra in soft appealing fabric. IMHO, it runs small in both band and cup size. Luckily I had a Magic Bra extender from another order that I am using to increase the band.
Company replied
A bra that actually supports and shapes without making you sweat. It actually fits true to size. Looks good feels good!
Company replied
3.3
Average
687 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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Company website proclaims this be the…
Company website proclaims this be the most comfortable bra true to size. Complete lies when I contacted the company they asked that I send them a picture of my issue that I was having with the fitting of the bra? Totally unacceptable first off then I was offered an apology that they would send a replacements of any size then I was told they weren't able to send The replacements but they were offered me a 50% discount refund. After more than 2 months of waiting for the supposed refunds now they cannot process it supposedly this company is a total scam never buy from them
July 21, 2026
Unprompted review
The sizing is ridiculous and the fact…
The sizing is ridiculous and the fact that you can’t exchange a return anything says everything you need to know about the company. I ordered a two XL. I am a D and I couldn’t have gotten a quarter of my boob in there. Ridiculous stay away.
August 25, 2026
Unprompted review
Reply from magicbraus.com
Hello Cindy,
We’re sorry to hear that the sizing did not work out for you and that your experience with our return process left you disappointed. We understand how disappointing it can be when an item doesn’t fit as expected.
We’d appreciate the opportunity to review your order and see how we can assist. Please reach out to us at support@magicbraus.com with your order details and reference this review so our team can look into your concerns.
Thank you for taking the time to share your feedback. We hope we can help address the situation.
The bras fit well
August 19, 2026
Unprompted review
Reply from magicbraus.com
Hi there,
Thank you for your feedback! We’re so glad to hear that the bras fit well and that you’re happy with your purchase.
We truly appreciate your support and hope you continue to enjoy your new bras!
Most comfortable bra I have ever worn
Most comfortable bra I have ever worn. It does not even feel like you have a bra on.
August 16, 2026
Unprompted review
Reply from magicbraus.com
Hi Erika,
Thank you so much for your wonderful feedback!
We’re happy to hear that you find the bra so comfortable and that it feels like you’re barely wearing one. That’s exactly the kind of comfort we want our customers to experience!
We truly appreciate your support and hope you continue to enjoy it!
No response from magicbraus no product. feel taken advantage of
Order number
MGCS220927
Tracking number
WS15993400534621647DL
MGCS220927
Tracking number
WS15993400534621647DL
orders numbers are from magicbraus where are these orders
August 11, 2026
Unprompted review
Reply from magicbraus.com
Hi Diane,
We’re sorry to hear about the difficulty you’ve experienced trying to get a response regarding your purchase. We understand how concerning it can be when you’re unable to reach a company about a transaction.
However, after reviewing the details included in your review, it appears that the transaction you’re referring to was made with GENEROSGEM.COM / Generous Gem, rather than our store, MagicBraUS. The merchant name shown in the transaction details you provided does not match our company.
We certainly don’t want you to feel that your concerns are being ignored, but unfortunately, we’re unable to investigate or assist with a transaction that was not made through MagicBraUS. We recommend contacting Generous Gem directly or your bank/card provider for assistance with the transaction.
We hope this helps clarify the situation.
Very disappointing.
My bad. I didn't check trust pilot before placing an order. The first sign I was being ripped off was when I was asked if I wanted to add another item on to my order for a low price and then found I was being charged a second ridiculous shipping charge. All three items arrived in the same package, so...🤦🏽♀️ The bras were cheaply made, did not fit true to size and the return shipping made it too expensive to bother to ask for a return. Don't be me. Do your research before ordering. The information was out there, so lesson learned.
*I did contact the company as soon as I noticed the second shipping charge, asked them to cancel the order and refund my money. The reply from customer service informed that the items had already been mailed and that I could return them at my own expense if I was not satisfied. I was not satisfied, the return charges were going to be more money out of my pocket, so I threw the bras out and wrote this review to caution others. I really just want to be done with it, but thank you for your message.
August 9, 2026
Unprompted review
Reply from magicbraus.com
Hi Nick,
We’re very sorry to hear that you were disappointed with your order and with your experience regarding the additional shipping charge, product fit, and return process. We understand how disappointing it can be when the products you receive don’t meet your expectations.
We take your feedback seriously, particularly your concerns about the order and shipping charges. We’d appreciate the opportunity to review your specific order and address your concerns directly.
Please reach out to our support team at support@magicbraus.com with your order details and a reference to this review. We’ll be happy to look into what happened and see how we can assist.
Thank you for taking the time to share your feedback.
We’re sorry that your experience did not meet the standard we aim to provide.
Really good
Really nice bra..it's the first I've bought that actually fits properly
I recommend this company
And the client service is excellent
August 5, 2026
Unprompted review
Reply from magicbraus.com
Hi Marigold,
Thank you so much for your lovely feedback!
We’re so happy to hear that you found a bra that fits well and that you’re enjoying your experience with us. Finding the right fit can make such a difference, and we’re glad we could be part of that.
We also truly appreciate your kind words about our customer service.
Thank you for your recommendation and for choosing us!
Best bra I have tried
I have been trying to find a bra that fits for the longest time. I must have tried at least 10 different ones online. I decided to take one more try when I read about the MagicBra. It is wonderful. My breasts are now where they belong, not at my waist! The support is perfect. It feels tight when I first put it on but quickly I forget it is even there, very comfortable. Delivery was long but the company kept texting me which reassured me I wasn’t tricked. Came from China and took about three weeks.
July 18, 2026
Unprompted review
Reply from magicbraus.com
Hello Holly,
Thank you for sharing your detailed experience!
We’re so happy to hear that the MagicBra has given you the support, comfort, and fit you’ve been looking for. It’s wonderful to know that you’re feeling confident and comfortable wearing it.
We also appreciate your patience with the delivery time and are glad our updates helped keep you informed throughout the process.
Thank you for giving us a try and for sharing your feedback. We truly appreciate your support!
You ask me to be constructive
You ask me to be constructive. Maybe you should look at your honesty. I do not believe a company that is refusing to refund my purchase because the product was already discounted (their choice and selling point) gets a steady three and half! People do not like spending money only to be scammed. Plus, the quality of the bra is poor, something so lightweight can not possibly support a large breasted woman; possibly a 32 aa, but nothing more.
Whatever you do, do not buy from this company if you have any doubts about the product because they won't give you your money back. Only a pathetic, let's be green excuse!
July 22, 2026
Unprompted review
Reply from magicbraus.com
Hello,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We understand your concerns regarding the product and our returns process. We always aim to provide clear information about our policies and offer assistance to our customers while ensuring our processes are applied consistently.
We appreciate your feedback regarding the product quality and support experience, as customer feedback helps us identify areas where we can continue to improve.
If your concern has not yet been fully resolved, we kindly encourage you to reach out to our customer support team at support@magicbraus.com with your order details so we can review your case further and assist you.
Reply from magicbraus.com
Hello Lisa,
Thank you for your lovely feedback!
We’re so glad to hear that you’re enjoying your bra and that it provides the comfort and secure fit you were looking for. We appreciate you taking the time to share your experience with us.
Thank you for choosing us, and we hope you continue to love your purchase!
I totally wasted my money on these…
I totally wasted my money on these bras. I ordered large bras & apparently they are made for pre-teens. Absolutely ridiculous how small they are, they are flimsy, the straps are thin and uncomfortable and there is no returning or replacement. They are basically usless to me. I am very disappointed!
July 15, 2026
Unprompted review
Reply from magicbraus.com
Hello Caroline,
We’re sorry to hear that your experience did not meet your expectations.
We understand your concerns regarding the sizing, comfort, and overall quality of the bras. We appreciate you sharing your feedback and would like the opportunity to look into this further.
We tried locating your order using the information available in this review, but we were unable to find a matching order in our system. Please reach out to our customer support team at support@magicbraus.com with your order number or the email address used at checkout so we can locate your purchase and review your concerns.
Thank you for bringing this to our attention. We hope to have the opportunity to assist you.
Order arrived promptly
Order arrived promptly. Product was exactly as ordered.
June 19, 2026
Unprompted review
Reply from magicbraus.com
Hello Anita,
Thank you for your review! We're pleased to hear that your order arrived promptly and that the product was exactly what you expected.
We appreciate your support and are glad you had a positive experience. We hope to serve you again in the future!
I ordered the wrong bra size and…
I ordered the wrong bra size and customer service went above and beyond to help me get it right
July 6, 2026
Unprompted review
Reply from magicbraus.com
Hello Janet,
Thank you so much for your wonderful review!
We’re delighted to hear that our customer service team was able to go above and beyond to help you find the right size. We know getting the perfect fit is important, and we’re always happy to assist our customers throughout the process.
We truly appreciate your support and hope you enjoy your new bra!
I ordered 2 bras & was charged $15…
I ordered 2 bras & was charged $15 shipping charge EACH that was not disclosed until AFTER the order was placed I immediately tried to cancel it but was not able to They arrived 20 days later in the same pkg($30 shipping), there was no "supportive band" under the cups, no wide straps like was shown in the pics & described also, there was no size on it I ordered a 42D & what I received was 38C at best I sent them an email which their site said would be answered in 48hrs & wasn't answered at all Yesterday I was charged $40 for a subscription that also was not disclosed This was only 20 days after the initial purchase Who would need 2 new bras every 20 days??? They're only in business to rob ppl Stay far, far away
July 2, 2026
Unprompted review
Reply from magicbraus.com
Hello Julie,
Thank you for bringing this to our attention.
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. We’d like to clarify that we are not a subscription-based company, and we do not charge customers for recurring orders or memberships. We would be happy to look into the charge you mentioned to better understand what happened.
Please reach out to us at support@magicbraus.com with your order details so our team can review your concerns regarding the item received, sizing, shipping, and any charges associated with your order.
We appreciate the opportunity to investigate and help resolve this for you.
All of the reviews are true
All of the reviews are true. The bras took three weeks to show up. I ordered 2x size a the bras were a 32 b size. Significantly off in sizing. I wish I would have read the reviews first. I never wore them and asked for a refund. Thy would only issue a 50% refund. Very shady business practices and misleading. Read the fine print people and do not order from this company!
June 28, 2026
Unprompted review
Reply from magicbraus.com
Hello Elise,
Thank you for taking the time to share your feedback.
We’re very sorry to hear about your experience and that the sizing did not match your expectations. We understand where you are coming from, especially after waiting for your order. We take this seriously and would really appreciate the opportunity to review your concern further.
Please reach out to our support team again so we can continue working with you to find a resolution that addresses your concerns.
Worse customer service
Worse customer service. I received the items and they were to small sent several messages to their customer service email and the response was to sent pictures I have done everything they asked me to do and still no refund this company is a fraud they get you with the false advertising and the fake reviews and then steal your money also charge you for membership 3 times in less than a month. Worse purchase ever. FALSE ADVERTISING AND SCAM.
June 18, 2026
Unprompted review
Reply from magicbraus.com
Hello Pao,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and any confusion caused. To clarify, we are not a subscription-based store and we do not charge membership fees.
We would also like to look into your concerns regarding your order and any charges you believe were made in error. Please reach out to our customer support team at support@magicbraus.com with your order details so we can review your case and assist you further as quickly as possible.
Hidden shipping fees and incorrect item…
Hidden shipping fees and incorrect item received. Round round with online support with no satified resolution.
June 8, 2026
Unprompted review
Reply from magicbraus.com
Hi Becky,
Thank you for your feedback.
We’re sorry to hear about your experience and understand your concern regarding the shipping charges and the incorrect item you received.
This is not the experience we aim to provide, and we apologize for the inconvenience caused as well as the lack of a satisfactory resolution through support so far.
We would like the opportunity to review your case again and ensure it is properly addressed. Please reach out to our customer support team at support@magicbraus.com with your order details so we can investigate this further and assist you directly.
CROOKS…
These cats charged me 15.00 for delivery for one bra. I got screen shots of what I purchased. Then they used the billing address for the delivery address. I will never purchase anything from them again. Crooks.
June 24, 2026
Unprompted review
Reply from magicbraus.com
Hello there,
We’re sorry to hear about your experience and understand your concern regarding the delivery charge and address issue.
This is not the experience we want our customers to have, and we would like the opportunity to review what happened with your order in detail. Please reach out to our customer support team at support@magicbraus.com and share your order details and screenshots so we can look into this right away and work toward a fair resolution.
Thank you for your feedback, and we regret any inconvenience caused.
First and foremost
First and foremost, I would just like to say that it’s kind of disappointing that I was looking forward to trying your bras with this company, but honestly, now I’m just frustrated and irritated. I’ve waited a very long time to get the package, and now that I've got it, I’m having problems. I had gotten my package delivered on the seventh of this month. I opened it on the eighth , and that’s when I realized that the sizes that I had received were the wrong sizes, and I was told to get that size, going off of my shirt size, which the bras did not fit, way smaller than what I needed. Sent multiple emails, waiting to get an email back from somebody, which is now the middle of the month.Still haven’t received any response
June 7, 2026
Unprompted review
Reply from magicbraus.com
Hi Cassandra,
We’re really sorry to hear about the experience you’ve had, especially after waiting so long for your order and being disappointed when it arrived. We also apologize for the delay in getting back to your emails. This is not the level of service we aim to provide.
We understand your concern regarding the sizing issue and the confusion around the size recommendation. We’d like to look into this properly for you and make sure it’s resolved as quickly as possible.
Please reach out to our customer support team again at support@magicbraus.com your order details so we can prioritize your concern and assist you directly. We’ll make sure your request is reviewed as soon as possible.
Thank you for your patience, and again, we’re sorry for the inconvenience caused.
Even worse than I expected
I didn't expect much, but these bras were even worse than I anticipated. Although I ordered the size indicated by the size chart, the cups fit like little patches over the center of my breasts, resulting in 4 boobs in front and side spillage as well. The bra doesn't have enough structure to provide any support, and the fabric and straps are very flimsy. These bras might be okay for lounging at home, or for very small-breasted women, but I would not recommend them otherwise.
June 16, 2026
Unprompted review
Reply from magicbraus.com
Hello Claire,
Thank you for your feedback.
We’re sorry to hear that the bras did not meet your expectations and that the fit and support were not as you had hoped. This is certainly not the experience we aim to provide, especially when sizing guidance has been followed.
We understand your concerns regarding the cup coverage, support, and material, and we appreciate you taking the time to share such detailed feedback. Comments like yours are important and help us review both our sizing guidance and product design.
If you haven’t already, please reach out to our customer support team support@magicbraus.com so we can look into your specific order and see how we can assist you further.
We’d be happy to review this with you and find a suitable resolution.
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