Madison Wear Reviews 

38
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers had a great experience with this company. People consistently praise the products for their high quality, comfortable feel, and durable materials, often noting excellent fit and versatile designs that are easy to wear for various occasions. Consumers also highlight a smooth user experience, with easy ordering processes, accurate sizing, and prompt, well-conditioned deliveries. However, some people were dissatisfied with product quality, noting items received were significantly different from online pictures and descriptions, with issues like cheap materials or incorrect colors.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality, comfort, and... See more

Quality

Clients share positive opinions on quality, with many reviewers appreciating the nice stitching, zippers, and... See more

User experience

Customers report a high degree of satisfaction with the user experience, highlighting the ease of use and... See more

Delivery service

People report ambiguous experiences with delivery service, with some consumers praising the smooth and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was a bit unsure about sizing at first, but it worked out fine. The fabric feels soft and moves nicely. Doesn’t feel cheap which I appreciate. Overall just a solid buy.

Rated 3 out of 5 stars

The stitching looks clean and nothing feels rushed. I’ve worn it a few times and it still looks good. The shape holds up which I appreciate. It feels like something that will last a bit.



Contact info

3.5

Average

TrustScore 3.5 out of 5

38 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.5

All reviews

(38)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It feels like the brown leather jacket…

It feels like the brown leather jacket costs much more than it does. Nice stitching, zippers, and weight make this jacket look expensive. Always get compliments when wearing it.

July 14, 2026
Unprompted review
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Reply from Madison Wear

Thank you very much for your positive review! We are delighted that you are happy with your order. Should you need anything in the future, our team is always here for you. 💕

Rated 1 out of 5 stars

If I could give zero even that would be…

If I could give zero even that would be better than they deserve., firstly they are not sending an order from where they have named on their website it actually comes from china ..placed order 30/5/26 arrives 16/6/26 left in full view of walking pedestrians so was stolen .ive had the runaround since then from both companies and I’m out of pocket by £82 . Wouldn’t recommend ever buying from them . In reply to your comment I have been emailing you and all I get is Royal Mail need to refund me basically because as far as your concerned it’s been delivered.. absolutely worst customer service!! You just don’t like refunding!!
UPDATE!!!
Received email today telling me definitely not refunding me and TOLD me to remove this review from trustpilot ..disgusting company !! Offering £10 refund 😡

June 16, 2026
Unprompted review
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Reply from Madison Wear

We are sorry that your experience did not meet your expectations. We would like to make things right. Please contact us at support@madison-wear.com with your order number. Our team will promptly address your concern and find a suitable solution for you.

Rated 1 out of 5 stars

Absolutely fraudulent

Absolutely fraudulent. Nothing like the picture or description. Will not refund you. Totally ghost you after purchase. Emailed at least 10 times no response. I can’t say enough how this cat sweater is awful. Not even a sweater cheap material, plastic buttons, crooked seams, wrong color. Please. Save your money. Horrible.

May 25, 2026
Unprompted review
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Reply from Madison Wear

We are sorry that your experience did not meet your expectations. We would like to make things right. Please contact us at support@madison-wear.com with your order number. Our team will promptly address your concern and find a suitable solution for you.

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, I was absolutely buzzing about this dress for a wedding I’m attending but have been completely disappointed.. dress is nothing like the photo and the quality is a joke. Feels like I’m wearing a curtain and it’s completely see through. Would not recommend at all and don’t let the 4 stars fool you.

July 3, 2026
Unprompted review
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Reply from Madison Wear

We are sorry that your experience did not meet your expectations. We would like to make things right. Please contact us at support@madison-wear.com with your order number. Our team will promptly address your concern and find a suitable solution for you.

Rated 5 out of 5 stars

Lightweight Casual Sandals

The sandals are good for casual wear. I liked the simple design and the way the straps sit on the foot. They feel light enough for regular use. I would have liked a slightly softer footbed, but they are still nice.

June 25, 2026
Unprompted review
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Reply from Madison Wear

Thank you very much for your positive review! We are delighted that you are happy with your order. Should you need anything in the future, our team is always here for you. 💕

Rated 5 out of 5 stars

I really like this handbag

I really like this handbag. The square shape looks neat and easy to style with different outfits. It feels comfortable to carry on the shoulder, and the size is good for my daily things. I am happy with the purchase.

June 12, 2026
Unprompted review
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Reply from Madison Wear

Thank you very much for your positive review! We are delighted that you are happy with your order. Should you need anything in the future, our team is always here for you. 💕

Rated 5 out of 5 stars

Comfortable Fit for Swimming and Everyday Wear

I really like the fit of these swim shorts. They feel relaxed without looking oversized, and the fabric moves comfortably while swimming or walking around.

May 29, 2026
Unprompted review
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Reply from Madison Wear

Thank you very much for your positive review! We are delighted that you are satisfied with your order. Should you need anything in the future, our team is always here for you. 💕

Rated 1 out of 5 stars

Despite appearances that this is a US…

Despite appearances that this is a US company my order is still in progress shipping from China for more that 21 days. Their “local” delivery service GOFO can’t figure out how to deliver to a Post Office box. I’ll post a review of the product if it ever arrives.

Interesting, I just received a reply through Trustpilot from Madison-wear.com asking me to contact them, however, I ordered from Madisonwear.com. Can it get more confusing? I also received a reply from GOFO (a Chinese owned company) saying they don’t deliver to post office boxes. This is the first time I’ve heard that despite having had previous contact with GOFO and the Madison Wear’s website says they use UPS.

6/4/26 Update -- There may be confusion as there is Madison Wear.com and Madison-wear.com. This review is not about Madison-wear. I contacted Madison Wear as well as there delivery service GOFO, after about a week I've not heard a word as to how they will resolve the issue.

6/15/26 Still no package and no responses to 3 emails to Madison Wear and GoFo (their delivery company), until…. I had my credit card company reject payment. Then they immediately emailed, when I responded; they still didn’t respond. They sent a link to delivery status through 17Track (another Chinese company) which showed my package leaving my state for another state. Little doubt in my mind this is a scam company.

Final update. At the same time as the company asked me to rescind the chargeback, they authorized the delivery company to dispose. Glad I initiated the charge back.

Stay away!

May 25, 2026
Unprompted review
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Reply from Madison Wear

We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at support@madison-wear.com with your order number. Our team will address your concern immediately and find a suitable solution for you.

Rated 5 out of 5 stars

The Jessica jumpsuit combines comfort…

The Jessica jumpsuit combines comfort with elegance perfectly. It feels easy to move in while still looking sophisticated and stylish.

May 23, 2026
Unprompted review
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Reply from Madison Wear

Thank you very much for your positive review! We are delighted that you are satisfied with your order. Should you need anything in the future, our team is always here for you. 💕

Rated 5 out of 5 stars

Waterproof Coat With Premium Feel

I picked up the hooded trench coat recently. It's definitely waterproof and keeps me dry during rainy city walks. The material feels high-quality, though the sizing runs slightly smaller than I expected.

May 20, 2026
Unprompted review
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Reply from Madison Wear

Thank you very much for your positive review! We are delighted that you are satisfied with your order. Should you need anything in the future, our team is always here for you. 💕

Rated 1 out of 5 stars

I would give 0 stars if that was an…

I would give 0 stars if that was an option. VERY deceptive company - claim to ship from the US, but actually ships from China; item received is extremely different from what is pictured. Quality is terrible - thin polyester jersey material, but what is shown looks like a chunky knit sweater. Full refund in 30 days - but requires customer to pay to ship to Asia, which is very costly. I DO NOT RECOMMEND THIS COMPANY!!!!

May 23, 2026
Unprompted review
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Reply from Madison Wear

We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at support@madison-wear.com with your order number. Our team will address your concern immediately and find a suitable solution for you.

Rated 1 out of 5 stars

FAKE

I wouldn’t even give one. This is a fake site. Dont order anything from them!!!!!!

May 6, 2026
Unprompted review
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Reply from Madison Wear

We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at support@madison-wear.com with your order number. Our team will address your concern immediately and find a suitable solution for you.

Rated 5 out of 5 stars

Perfect Layering Shirt

The corduroy shirt I ordered is great for layering. The texture is nice, and it feels quite durable. It's a good addtition to my wardrobe for the transition into cooler weather.

May 16, 2026
Unprompted review
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Reply from Madison Wear

Thank you so much for your positive review! We're delighted that you're happy with your order. Should you need anything in the future, our team is always here for you. 💕

Rated 5 out of 5 stars

Comfortable Loafers for Daily Wear

These everyday sport loafers are surprisingly comfortable. I can wear them all day without my feet hurting. They look neat and professional enough for the office, which is exactly what I wanted.

May 13, 2026
Unprompted review
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Reply from Madison Wear

Thank you very much for your positive review! We are delighted that you are satisfied with your order. Should you need anything in the future, our team is always here for you. 💕

Rated 3 out of 5 stars

idk how to explain it but it just…

idk how to explain it but it just works; been reaching for it a lot.

April 7, 2026
Unprompted review
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Reply from Madison Wear

Thank you very much for your positive review! We are delighted that you are satisfied with your order. Should you need anything in the future, our team is always here for you. 💕

Rated 5 out of 5 stars

Simple piece but makes outfits look…

Simple piece but makes outfits look more sorted. Didn’t expect that.

April 8, 2026
Unprompted review
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Reply from Madison Wear

Thank you very much for your positive review! We are delighted that you are satisfied with your order. Should you need anything in the future, our team is always here for you. 💕

Rated 5 out of 5 stars

Been wearing it casually and it works…

Been wearing it casually and it works with pretty much everything. Easy pick. It doesn’t clash with anything I own. That makes it even more useful.

March 26, 2026
Unprompted review
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Reply from Madison Wear

Thank you very much for your positive review! We are delighted that you are satisfied with your order. Should you need anything in the future, our team is always here for you. 💕

Rated 5 out of 5 stars

Simple

Simple, easy, done. That’s all I needed honestly.

April 4, 2026
Unprompted review
Madison Wear logo

Reply from Madison Wear

Thank you very much for your positive review! We are delighted that you are satisfied with your order. Should you need anything in the future, our team is always here for you. 💕

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