Mad Flowers Reviews 

154
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Flowers didn't arrive on the requested day (Valentines Day) which caused trouble in my household. Arrived the next day. I emailed the company and they didn't even bother replying. Flowers lo... See more

Company replied

Rated 2 out of 5 stars

Very disappointed with the arrangement. The flowers were for a very stylish person so I chose Mad Flowers for your beautiful artistic arrangements. The flowers looked as though they were plonked in a... See more

Rated 5 out of 5 stars

The best quality flowers I have ever ordered online I would highly recommend them and I use them again and again

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with this florist. The quality of the flowers was outstanding, fresh and beautifully arranged. The staff were incredibly kind, attentive, and supportive throughout the who... See more

Company replied

Company details

  1. Flower Market

Information provided by various external sources

High quality hand crafted bouquets delivered Nationwide. What you see is what you get


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(154)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good Customer service, not happy with flowers.

Customer service was helpful and kind but unfortunately I will have to give a 3 star as I'm not satisfied of the bouquet size for the price I paid. The receiver of the gift was happy otherwise but I would have liked it to be bigger and fuller.

December 4, 2024
Mad Flowers logo

Reply from Mad Flowers

Thanks for your review Maria we do try to give best value for money ..flowers like everything else have escalated in price over the past couple of years, in spring / Summer we will be able to give even greater value ! to show our appreciation of both your business and you review next time you place an order with us use code 10MAD3 for €10 OFF flowers & plants over €40.

Rated 5 out of 5 stars

Quality flowers

Nice quality flowers, arrangements, efficient service

December 3, 2024
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Reply from Mad Flowers

Thanks Helen, we do our best to please !

Rated 5 out of 5 stars

When it really matters.

Very impressed by the dedication to get my order delivered. It was an important occasion, the recipient was not home. The company left a voice mail and then tried on several occasions to get the flowers delivered. Finally after three days they managed to make the delivery. 100% use Mad flowers when it matters.

November 6, 2024
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Reply from Mad Flowers

We do our very best Roland ! thanks for taking the time to review.

Rated 5 out of 5 stars

Great value and service

Easy to order, good price point, delivered exactly what was on the website.

November 7, 2024
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Reply from Mad Flowers

Thank you for taking the time to place a review Glenda

Rated 5 out of 5 stars

The flowers were so beautiful

The flowers were so beautiful! The lady who delivered it was very friendly. I ordered on the day it was to be delivered. The flowers arrived in less than 3 hrs! I will for sure order from Mad Flowers again.

October 23, 2024
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Reply from Mad Flowers

Hi Leilani, thank you for taking the time to send a review, We do our best please !

Rated 3 out of 5 stars

The flowers were not delivered until…

The flowers were not delivered until 7.30pm

October 23, 2024
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Reply from Mad Flowers

Hi Alan, thank you for taking the time to write a review, very much appreciated. Normally all deliveries are complete by 5 or 6pm unfortunately we had some van difficulty last week which put us behind, you have my sincere apologies for the delay, we really did our very best to get everything done at a reasonable hour. Regards Maurice

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, delivered on time. My mother was delighted.

October 22, 2024
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Reply from Mad Flowers

Thanks for nice review, very pleased for your mom Elizabeth

Rated 5 out of 5 stars

Fresh and Beautiful

We received the big purple Mad Flowers box which contained a beautiful, fresh summer bouquet.
We were delighted with the online shopping experience, the prompt delivery and first class customer service from Mad Flowers.

The Malone Family.
Finglas

August 14, 2024
Unprompted review
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Reply from Mad Flowers

Thanks Brid, Regards Maurice

Rated 1 out of 5 stars

Flowers were not delivered...company…

Flowers were not delivered...company needs to do more to guarantee deliveries, very disappointing that wife's birthday flowers didn't arrive....

July 29, 2024
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Reply from Mad Flowers

Hello Owen, with ref to your order almost a month ago we did reply to you at the time when you posted a negative review on Google. You were offered a fresh delivery with a box of complimentary hand made chocolates or indeed a full refund , you opted for the refund which was processed at the time. should you wish to discuss further please call us on 1800 123 007 Thank you

Rated 5 out of 5 stars

I am really happy with plant I…

I am really happy with plant I received. I was surprised as it looked a lot better to what I was expecting. Also packaging for delivery was perfect! I am definitely going do more purchases form this shop in the future!

July 4, 2024
Rated 1 out of 5 stars

Terrible Service

Flowers were ordered for Valentine’s delivery and they were never received.

It’s a testament to the quality of service that a flower delivery company cannot make arrangements for their busiest day of the year. Whilst other florists will stop taking orders, it appear that is not the case with MadFlowers.

Their customer service was unhelpful and considering the occasion, their service was awful.

February 14, 2024
Unprompted review

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