Nick from Money was absolutely amazing! He answered all of our questions, and worked through different lending scenarios with us. He was honest, down to earth,and especially great at communicating. Ni... See more
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Money.com.au is a proudly consumer-first financial comparison platform, matching engine and expert guidance resource for Australians. We give consumers and businesses a better, simpler, fairer way to compare loans, bank accounts, insurance and more. We do this through our team of industry-leading experts, and our free and easy-to-use comparison tables, calculators and tools. And because WE GIVE A BUCK®, we do it the right way. We give Aussies easy access to each and every one of the thousands of products and offers in our database – not just the ones that pay us. It means you’ll often see far more options when you arrive on Money.com.au versus comparing elsewhere. We won’t leave you to go it alone either. Our customers are free to DIY to compare thousands of products, and our team of experts is on hand if you need support, from understanding your options through to application and settlement.
Level 4,160 Edward Street, 4000, Brisbane, Australia
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I booked an appointment because I don't like getting constant calls on my phone. I got reminders for the appointment, including confirmation of the correct mobile contact number, and sent all the details for what I wanted to discuss. Unfortunately nobody called... Trust in service = 0%, so cannot recommend.
Reply from Money.com.au
Michael Burgess and Merlan Bayani were wonderful in helping us with the entire refinance process. Not only they secured a great home loan rate, they also worked extreme fast, thorough and kept on top of their communication throughout the process. Thank you both for your amazing work!
Reply from Money.com.au
Applied for a Business line of credit, the process was simple and the line of credit was approved in a couple of days.
Thankyou to Jane and the team at Money.com.au
Reply from Money.com.au
Nick from Money was absolutely amazing! He answered all of our questions, and worked through different lending scenarios with us. He was honest, down to earth,and especially great at communicating. Nick always responded quickly but thoroughly and it was obvious he has a great deal of knowledge in his field. Couldn’t have asked for better, and have already used his services a second time.
Reply from Money.com.au
Phil was very helpful, explained all the terms to me clearly and simply. It was an easy process to work with Phil and get my loan approved.
Reply from Money.com.au
"Phil Collard made financing my chattel mortgage effortless — knowledgeable, responsive, and genuinely helpful throughout. Highly recommend his expertise for anyone needing finance guidance!"
Reply from Money.com.au
Michael and Merlan were very attentive and responsive throughout our home purchase process. They helped us secure a great mortgage rate and even offered a rebate for using their services. Highly recommend!
Reply from Money.com.au
Jane Lim was absolutely amazing to work with. I reached out to her last week, told her what we were looking for, she found us a great deal, and settlement happened within 7 days of first dealing with her. Super smooth process throughout, and faster than other brokers. Jane is the best business broker I've worked with. Thanks Jane & money.com.au. Highly recommend.
Reply from Money.com.au
Thank you, Merlan and Katey, for your incredible support and guidance throughout my home-buying journey. You made the process simple, stress-free, and were always there to help whenever I needed it. I truly appreciate all your hard work and would highly recommend your services!
Reply from Money.com.au
Katey & Merlan were extremely knowledgeable and helpful in sourcing us a home loan. Made the entire process extremely easy. Katey often worked after hours to push things through which was greatly appreciated. Would trust Money.com with any loan applications as we certainly will use them again.
Reply from Money.com.au
Phil from money is experienced and helpful. He assisted me navigate making application for unsecured business loan promptly and without fuss. So 5 stars from me.
Reply from Money.com.au
I was looking for a refinance
It was tricky to get a best rate with offset account.
Yang Qiu helped us for getting the perfect rate with the best options we could get.
Reply from Money.com.au
Got private health insurance with ahm through money.com.
They were helpful.
Reply from Money.com.au
I honestly can’t recommend Nick enough. He made what could have been a really stressful process feel so easy. He was always quick to answer my questions, explained everything in a way that actually made sense, and kept me updated every step of the way. Nothing was ever too much trouble, and I always felt like he genuinely had our best interests at heart. Thanks so much, Nick. We really appreciate everything you did for us!
Reply from Money.com.au
Said apparently my situation was too complex to give me a quote and I had to receive a call from a salesman. Said my email and phone number was for security but surprise surprise the salesman has to use it to ring me.
Reply from Money.com.au
Jane is a very professional broker I have ever known. She did an excellent job and helped me a lot. Compare many jobs by other brokers done, I highly recommend Jane!
Reply from Money.com.au
Exceptional customer service from a fantastic team. Katey and Merlan made the entire process very simple and stress free.
They both went above and beyond to help me out, and their efficiency and support were way above expectations.
Definitely a great option for broker services, I highly recommend Money.com.au!! Thank you :)
Reply from Money.com.au
Fi Ahlstrom did in 48 hours what most brokers take weeks to do...
I recently arranged business funding through Money.com.au and worked with Fi Ahlstrom, and I could not recommend her more highly.
Fi knew her products inside out across multiple lenders and quickly picked the right one for my situation rather than pushing a one size fits all option.
She was incredibly efficient, and I had funds drawn down within 48 hours of my initial enquiry, which is remarkable. She explained everything clearly, answered every question without any jargon and made what could have been a stressful process feel completely straightforward.
Her communication was excellent throughout and I always knew exactly where things stood. If you need business finance, ask for Fi.
Genuinely first class service and I will absolutely be back for any future funding needs.
Reply from Money.com.au
Thank you so very much. Katey, Merlan and the team at money.com were extremely efficient, friendly and made our refinance smooth and hassle free.
They made sure we get the best deal possible.
Every communication was transparent with no hidden information.
Highly recommend them if anyone looking to refinance.
God bless you all richly!!
Melieta and Jaison
Reply from Money.com.au
Katey and Desiree have been very helpful and very responsive to all my questions and emails, even late in the evening.
Reply from Money.com.au
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