Mobile Vikings  Reviews 

8,943
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Mobile Vikings are consistent. No surprises, just reliable service design and delivery. Everything I expect from a Mobile service that prides itself on reliability. Oh, yes, the price is right,too. Hi... See more

Rated 5 out of 5 stars

I have been a happy user of Mobile Vikings for a few tears now. I started five year ago with a subscription with 20 gb monthly and unlimited calls for 15 euro. A couple of years ago the Mobile Vikings... See more

Rated 5 out of 5 stars

We have been using Mobile Vikings Broadband internet for the past 3-4 years. It is more competitively priced than most other providers (currently 40€ for unlimited internet). Internet speed and latenc... See more

Rated 5 out of 5 stars

Products like you find somewhere else too but at a great price and with very good advantages you don't find anywhere else in Belgium. Good coverage and the helpdesk helps quickly and adequate

Company details

  1. Phone and Internet Service
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Telecommunications Service Provider
  6. Telephone Company

About Mobile Vikings

Written by the company


At Mobile Vikings, you get next-level unlimited Fiber internet and a mobile plan with loads of data , all at razor-sharp prices. Plus, with Viking Deals, you can easily save on your bill. And the best part? For just €47 a month, you get both internet and mobile, crowned Best of the Test 2025 by Testaankoop. 🏆

Smart choices for every Viking

✔ Mobile: NL I FR I EN
✔ Internet + Mobile: NL I FR I EN
✔ Only internet NL I FR I EN
✔ Fiber: NL I FR I EN

Contact us 📞

We believe in keeping things easy for our Vikings! Got a burning 🔥 question? Reach out through the following channels:

🔍 See FAQ: NL | FR | EN
📧 Email us: info@mobilevikings.be
📞 Call us at 0456 19 19 76 (or 1976 for Vikings)

Download the Mobile Vikings app

Have your personal customer zone always at hand with the My Viking app.

✔ Manage your subscriptions and top-ups
✔ View and download your invoices
✔ Track your data usage in real-time
✔ Update your personal details
✔ Make payments and manage settings
✔ And more...

Available for Android and iOS:

Download on Google Play Download on the App Store

Contact info

Vikings play it smart

Why pick one? Unlimited Fiber + mobile, bundled for smart Vikings

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.5

All reviews

(8,943)

3,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Price-quality fine

Price-quality fine. Connection could sometimes be better but generally okay. I appreciate their clear communication and deals.

January 28, 2026
Rated 5 out of 5 stars

Mobile Vikings are consistent

Mobile Vikings are consistent. No surprises, just reliable service design and delivery. Everything I expect from a Mobile service that prides itself on reliability. Oh, yes, the price is right,too. High quality,too. You cover it all. Thanks.

September 1, 2026
Rated 5 out of 5 stars

Good service

Good service, had support even before I was a client/user. The speed is good and stable.
Haven't found yet a place where I wasn't covered.
I have a colleague that has issues with coverage, not me.
So far, knock on wood, it's perfect.

August 28, 2026
Rated 3 out of 5 stars

De customer engagement is good

De customer engagement is good - the connect quality @ home - not that perfect ! Instagram real @ home = always frustrating!!

August 21, 2026
Mobile Vikings  logo

Reply from Mobile Vikings

Dear Joske,

Thank you for your review! 

We’re delighted to hear that you are happy with our customer engagement, but it’s a pity to hear that your home internet connection isn’t delivering the smooth experience you expect, especially when trying to enjoy Instagram Reels!

A lagging connection at home can often be caused by local Wi-Fi optimization, router placement, or line settings that we can easily tweak for you. We would love to help you get this fixed so you can scroll without any frustration.

Since Trustpilot is a public platform and we cannot access your account details here, I will contact you as soon as possible through e-mail. 

We will gladly analyze your connection, check your Wi-Fi signal, and follow up with you directly via e-mail to get this sorted. ;-)

Rated 1 out of 5 stars

Unreliable installation and customer service

We subscribed to the Unlimited Superfast Internet plan on 27 July 2026. One month later, we still had no internet connection at home.

Three different technicians had to visit our home because of an issue with the fibre connection. After each visit, we had to wait 7–10 days before receiving any information from Viking, with the issue repeatedly being attributed to Proximus allegedly not providing them with the necessary information.

Throughout the month, we contacted Viking several times by phone and email. Despite our repeated requests, we were never given a clear or reliable indication of when the connection would actually be activated.

After a month without service and with no clear resolution in sight, we decided to cancel our efforts with Viking and subscribe to another provider instead.

August 28, 2026
Unprompted review
Mobile Vikings  logo

Reply from Mobile Vikings

Dear Teresa,

Thank you for sharing your experience. 

I am genuinely sorry to hear about the delays, lack of clear updates, and overall frustration you experienced while waiting for your internet installation. Having to wait a month without a working connection and feeling left in the dark is absolutely not the level of service we strive to provide.

While we rely on our network partner for certain technical interventions on the fibre network, we completely understand that, as a customer, you expect smooth coordination and proactive communication from us. It is disappointing to hear that we let you down in this regard.

I would love to look into your file to see what went wrong and to provide you with the next steps to provide you with a solution. Therefore, I requested your contact details, as I don't have these on this platform, and I will contact you as soon as possible through e-mail. ;-)

Rated 5 out of 5 stars

Another 10 gb for free

I have been a happy user of Mobile Vikings for a few tears now. I started five year ago with a subscription with 20 gb monthly and unlimited calls for 15 euro. A couple of years ago the Mobile Vikings added 10 gb for free. And now another 10 gb. So 40 gb and unlimited calling and sms for 15 euro. There are never surprises with extra charges in countries outside your subscription, because they simply block these. The only downside is that it doesn't work in Switzerland. Apart from that everything is excellent!

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Competitive pricing, reliable internet and great service

We have been using Mobile Vikings Broadband internet for the past 3-4 years. It is more competitively priced than most other providers (currently 40€ for unlimited internet). Internet speed and latency have been flawless. recently we experienced a power cut which disrupted our modem. The service over the phone was fast (no waiting time) and super friendly. A technician came within two hours and resolved our problem.

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

Prepaid account turned into a postpaid debt

I had a prepaid Mobile Vikings account that I was not actively using. I then received a debt-collection letter for two €25 invoices.

After repeatedly contacting Mobile Vikings, I was told that my prepaid account had been “migrated” to a €25/month Postpaid Unlimited Basic subscription.

The problem is that I did not knowingly request or authorize this change.

Initially, Mobile Vikings told me to deal only with Legal Recovery, even though Mobile Vikings itself is named as the creditor. Only after insisting did someone investigate and explain where the charges supposedly came from.

I have now formally disputed the contract and asked Mobile Vikings to show when and how I agreed to this recurring subscription.

A prepaid account should not become a paid monthly subscription without clear and provable consent.

I will update this review depending on how Mobile Vikings resolves the case.

August 21, 2026
Unprompted review
Mobile Vikings  logo

Reply from Mobile Vikings

I completely understand your frustration regarding this unexpected change to your account and the resulting invoices. I am going to investigate exactly what happened with this migration right away, and I will contact you directly via email to help resolve this matter.

Rated 5 out of 5 stars

Go Vikings!

I believe that the services provided by Mobile Vikings resonate with its packages of products, which makes me always keep giving a great review. I am happy about the price and the services that I am getting from Mobile Vikings. The company's transparency and commitment to its customers have always been outstanding for me.

August 13, 2026
Mobile Vikings  logo

Reply from Mobile Vikings

That’s amazing to read! 😍 Great prices and service are important, but earning your trust means even more to us. Thanks for being a happy Viking!

Rated 5 out of 5 stars

Satisfaction concrète

Apps intuitive. Services efficients. Marketing intelligent orienté vers la satisfaction concrète du client.

August 11, 2026
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Reply from Mobile Vikings

Ça, c’est un compliment qui fait plaisir 😍 Simple, efficace et pensé pour nos Vikings : exactement ce qu’on vise. Merci !

Rated 5 out of 5 stars

Perfect service

Simply perfect service, been using it for over 10 years

August 10, 2026
Mobile Vikings  logo

Reply from Mobile Vikings

Thanks Stijn!

Rated 5 out of 5 stars

Nice

Nice, better, one of the fastest resolvers

August 3, 2026
Mobile Vikings  logo

Reply from Mobile Vikings

That’s what we like to hear! 😎

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