The Guy Shane was amazing he got there way before original expected time .was very good with checking over my car .Infact hes sending an email regarding what should of been done when i had it service... See more
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About Motoring Assistance
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Straightforward application.
Straightforward application at a great price for all but full cover.
A simple sign up.
A simple sign up.
I signed up from start to finish in less than 10 minutes and when I had to call over a query I had, I actually talked to a real person.
Renewal
I phoned regarding my renewal , it was not a problem and the agent was very helpful and said that they would be no increase in my policy., so that was good news and made me feel very happy to renew, 😀
No fuss no time wasting straight…
No fuss no time wasting straight forward efficiency !!
Excellent customer service
I'm not even a customer, but would give full marks to their customer service team. I took out and paid in full for a 1 year breakdown plan, by mistake - I had googled Green Flag and didn't notice that the top of the search results was actually Motoring Assistance, so just clicked on it without thinking. When I realised my mistake I phoned to cancel, expecting a long wait then attempts to dissuade me. In fact, my call was answered immediately, and the agent immediately cancelled my policy and refunded in full.
Very friendly and helpful .clear…
Very friendly and helpful .clear instructions and no increase in price
Easy to follow.
Easy to follow.
Clear directions.
Thanks ,hope I don’t have to use MA too much but I have confidence that I will get good service.
Best wishes,
David Betts
They are the best in every way
They are the best in every way , fantastic experience with them ,quick to get to you ,lovely people
Great price
Best thing we ever did after years with others
Just renewed for another year
He was very professional and kind to my…
He was very professional and kind to my daughter.
Helpful engineer
I needed to change vehicle it was…
I needed to change vehicle it was straightforward and easy to do
Fantastic service from start to finish
Fantastic service, the customer service team managed to find a recovery agent thats could get to us within 45 minutes which was amazing. The recovery driver was polite and courteous. So glad I have Motoring Assistance on my side !!!
Very easy to set up and great price
Recently turning 80 I have to manage for myself
I recently turned 80 years old and my bank terminated many of the benefits they had afforded me for over 40 years. One of those benefits was RAC cover which they terminated, so I am very pleased to be able to arrange that cover direct.
Easy to register great services and…
Easy to register great services and great price
Very difficult to deal with unable to…
Very difficult to deal with unable to access anything at all . So will have to wait and see as a 74 yr old person without a smart phone I remain cautious
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