Feeling like the whole experience may be a scam.
No tracking information is available, and while customer service does respond, nothing actually gets resolved. This has left me feeling like the whole experience may be a scam.
The promotion advertised was “Buy 2, Get 1 Free.” However, at checkout, the offer was replaced with a discount instead of honoring the advertised promotion. I contacted customer service, and they assured me they would issue a credit for the missing item, but I never received it.
At this point, I’m waiting to see what happens, but based on my experience so far, I have very little confidence that the issue will be resolved.