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LST Solicitors Reviews 

397
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient service, noting that online requests, forms, and questionnaires are very straightforward and simple to complete without hassle. People also appreciate the prompt communication, explaining that the team regularly provides helpful updates and handles all the necessary background work smoothly. However, some customers also noted confusion regarding the agreements, mentioning unexpected contract terms. A few reviewers additionally experienced delays in finding out what was happening, or struggled to get clear feedback on how their claims were actually progressing.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Claim

Reviewers mention ambiguous feedback about claim, noting both helpful communication and severe confusion.... See more

Service

People report positive experiences with service, noting that the team is very efficient and goes above and... See more

Website

Consumers find website experiences to be mixed, with many praising the platform for being fast, easy to... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the prompt action and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've seen the advertise going on to find out about you been charged correctly when you had acar finance loan in last few years. It's very easy to send request online for your query. Team responded pro... See more

Company replied

Rated 4 out of 5 stars

A good service is important. if the cpmpany are avaliable to help via phone or email . Make it easy for everyone to understand

Company replied

Rated 4 out of 5 stars

Hi, I wish to use my 14 day cooling off period to cancel any claims pls. Thank you. Phillip Hendy-Fairfull

Company replied

Rated 4 out of 5 stars

I contacted the company and they are working well to see if I have a claim against my finance company

Company replied


Company details

  1. Law Firm
  2. Legal Services

Written by the company

Clear answers for complicated legal matters Dealing with legal problems can feel overwhelming. At LST Solicitors, our experienced team is here to make the process simpler and less stressful. We provide clear, honest advice and practical solutions, always focused on achieving the best possible outcome for you. Legal Services Today Limited is a company registered in England and Wales with registration number 10640480, and registered office Unit 212, Vanilla Building 39 Fleet Street, Liverpool, England, L1 4AR. We are authorised and regulated by the Solicitors Regulation Authority.


Contact info

  • Unit 212, Vanilla Building 39 Fleet Street, L1 4AR, Liverpool, United Kingdom

  • lstsolicitors.co.uk

4.3

Excellent

TrustScore 4.5 out of 5

397 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(397)

332 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Star review …

This company communication skills very good they always keep you update on any issues regarding your claim and if they need any further information from the client they let you know in advance

June 29, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Colin,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Easy to navigate.

Easy to navigate.

May 31, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Steve,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

So far so good 😊

So far so good 😊

May 29, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Simon,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Quick

Quick, concise and with very limited input from myself as I am living abroad and have zero historical admin available - they have done the groundwork, and done it quickly

May 29, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi DJ,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Easy and quick

May 28, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Ally,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Hopefully to get some money back and…

Hopefully to get some money back and enjoy the step by step service. As now live in the having a good retirement.

May 27, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Chris,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

May 27, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 3 out of 5 stars

I'm waiting to see

I'm waiting to see. It's too early to form an opinion.

May 26, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi José,

Thank you for your review. We appreciate you giving us the opportunity and look forward to supporting you throughout your experience with us. Please don’t hesitate to reach out if there’s anything we can help with along the way.

Kind regards,
LST Solicitors

Rated 1 out of 5 stars

Unable to remove myself

Unable to remove myself from erroneous sign up, immediately after it occurred.
Emails info@lst, cancellations@lst and damian.allison@lst do not work.

May 26, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

At the moment, we’re unable to locate your details through Trustpilot, which means we can't confirm whether a complaint has been submitted in your name. We’ve submitted a request via Trustpilot to help identify your case, or alternatively, you’re welcome to contact us directly at info@lstsolicitors.co.uk and we’ll ensure this is looked into as a priority.

We’d really like the opportunity to resolve this for you.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

very efficient

very efficient , prompt response , highly recommend .

May 25, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Steve,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Unfair car insurance

Great service

May 23, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Cristina,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 3 out of 5 stars

The access information is great but I…

The access information is great but I find no mention of fee values which may be forthcoming. This should be more transparent .

May 22, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Paul,

Thank you for your feedback. We appreciate your comments regarding transparency.

All fees are outlined in the agreement provided and signed during the signup process, but we understand the importance of making this information as clear and accessible as possible throughout the customer journey.

We’ll take your feedback on board as we continue improving our communication.

Kind regards,
LST Solicitors

Rated 3 out of 5 stars

It’s all too complicated as my wife…

It’s all too complicated as my wife died of cancer and we both had different postal addresses and PCP claims. I am annoyed at how we all got into this mess.

May 20, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi James,

We’re very sorry to hear about the loss of your wife and we appreciate you taking the time to share your experience during what must already be a very difficult period.

We understand how confusing and frustrating registering separate postal addresses and PCP claims can feel, especially in these circumstances. Your feedback is important and we’re sorry the process added further stress.

If you’re open to it, please contact us directly at info@lstsolicitors.co.uk and we can look into your case and see how we can help resolve any outstanding issues for you.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Keeps me well informed

Keeps me well informed

May 11, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Pm,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

Good experience

Good experience

May 11, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Sally,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Put my claim in and given regular…

Put my claim in and given regular updates awaiting a final decision as I write this

May 11, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Anthony,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

No hard searches for me company handled…

No hard searches for me company handled everything for me just had to sign wee form so easy xxx

May 11, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Joyce,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Worked very hard for me ,ten out of ten…

Worked very hard for me ,ten out of ten for their efforts,I know you pay them etc ,but they go above and beyond great service from the team.

May 11, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Darren,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

LST Solicitors were quick to respond to…

LST Solicitors were quick to respond to my claim application and have sent me regular updates to advise where they are with my claim.

May 9, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Sheena,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Easy to submit claim took few minutes

Easy to submit claim took few minutes

April 30, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Dan,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

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