Limehome Reviews 

3,573
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the properties feature fantastic, central locations situated conveniently within walking distance of public transport networks, vibrant local restaurants, and essential supermarkets. Visitors also deeply appreciate the exceptionally clean, stylish rooms equipped with extremely comfortable beds and modern facilities designed to ensure a pleasant and relaxing stay. However, some customers also noted that certain locations can frequently experience bothersome street noise due to poor window insulation or busy neighborhood surroundings. A few other people also felt that managing indoor climate can sometimes be challenging due to faulty air conditioning units or inconsistent temperature controls.

What people talk about most

Location

Consumers find location to be positive, highlighting its central proximity within walking distance to public... See more

Facilities

Customers consistently note positive experiences with facilities, highlighting clean, spacious rooms equipped... See more

Quality

Clients share positive opinions on quality, highlighting that the rooms are super clean, modern, and equipped... See more

Product

Reviewers highlight ambiguous aspects of product, noting that while some consumers enjoyed well-furnished... See more

Service

Reviewers mention ambiguous feedback about service, with some customers appreciating helpful touches like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely wonderful location, a short walk from the stadt trainstation. Right in the center of town. Rooms are small but well appointed, bed was comfortable, tge couch bed our child said was nice. D... See more

Rated 5 out of 5 stars

Excellent communications from the property and easy excess with codes given on arrival day. Room has everything you need and is very clean, bed really comfy, shower great and YouTube for entertainmen... See more

Rated 5 out of 5 stars

Fantastic location near a metro and tram, or walking distance to Alexanderplatz. Quiet location in a residential area, very family friendly. The flat itself is the best we've stayed in on our city bre... See more

Rated 5 out of 5 stars

Good location in center of town, clean good building. Well furnished apartment with plenty of room and a high ceiling. Great, roomy bathroom with large walk in shower and good quality soap provide... See more


Company details

  1. Vacation Rental
  2. also in
  3. Holiday Accommodation Service
  4. Holiday Apartment
  5. Holiday Apartment Rental
  6. Hotel
  7. Vacation Home Rental Agency

Written by the company

Limehome - Designed to stay® - Design apartments across Europe with self check-in, homelike comfort and the freedom to travel and stay on your own terms.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.4

All reviews

(3,573)

621 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nothing but issues

I m in madrid Nothing but issues. All they do is say sorry but nothing done about the inconveniences. Dont book with limehome.
Location is good the looks of the apartment as well but a lot of malfunctioning

August 1, 2026
Unprompted review
Rated 1 out of 5 stars

They are happy to take your money but do not provide the level of customer care for which you are paying handsomely.

Key complaints were:
Accommodation differed from the Booking.com photographs. The suite was essentially one room divided by a half-wall, and the double bed was cramped into an alcove without bedside cabinets.
Wi-Fi was unavailable for the entire stay, forcing the guests to use costly mobile data.
A window could not be opened during very hot weather, despite being reported to Limehome.
Repeated access failures occurred because the electronic door codes stopped working. Multiple expensive international calls, replacement codes and eventually a technician were required before access was restored.
Maintenance and cleanliness problems included dirty windows, too few coat hangers and toilet rolls, a persistent sewage smell from the shower drain, and a bathroom light hanging from its wiring, described as potentially dangerous.
The guests were particularly frustrated by remote management, language difficulties and the lack of effective local support when problems arose.
After submitting a detailed complaint through Booking.com, Limehome rejected the claim, leaving the guests feeling that the company had provided poor customer care despite the €810 cost.
They are happy to take your money but do not provide the level of customer care for which you are paying handsomely.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Équipements à/C not working

Équipements à/C not working, the room was a fridge. I calles custom et service, all remote, Ho open es a « ticket », not fixed for the second night, no feedback neither on whether someone dealt with the ticket…
Emergency alarm started to scream at 7am on day 2 and continued to scream for almost an hour as there is no one on-site to address issues….
Never again

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We stayed in Berlin with Limehouse and were impressed by the size and quality of the apartment. Easy check-in experience but unfortunately did not accept an early check-in despite it not appearing to be fully booked. That's probably the only negative to the entire experience. Loved the location and access to public transport to see Berlin.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great value

Having stayed at several limehome locations, I can confidently say they are consistently well-maintained, perfectly located, and fully equipped with everything you need. The communication is always excellent, and their instructions are incredibly clear and easy to follow.

August 18, 2026
Unprompted review
Rated 1 out of 5 stars

Not well described and the place was…

Valencia location - Not well described and the place was very odd. There was no description that the area was noisy and that a ground floor apartment would be impacted by it. The kitchen was kind of uncomplete and the bathroom sink tiny. And it was only semi clean. Beside that you get AI bla bla when you contact the customer service

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent family-friendly apartment

Fantastic location near a metro and tram, or walking distance to Alexanderplatz. Quiet location in a residential area, very family friendly. The flat itself is the best we've stayed in on our city breaks. It was spacious and immaculate, especially the main bedroom. Laundry downstairs is free, including tumble driers, you just have to provide detergent (we got some for 50 cents in a nearby launderette). I would definitely book again, in fact we didn't really want to leave.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Unreasonable fee

When I arrived at the apartment, I found there was no kitchen. I contacted with the customer service. The staff confirmed that my room should have a mini kitchen. I required to change my room to a room with a kitchen. The staff asked me to pay extra 10euros for upgrade and 30euros for cleaning fee. Actually, I just arrived at the apartment and had not used the room any more.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for all!

Very clean, comfortable and well equiped.
New and tidy.
Well located for public transportation.
I asked for early check in and they did it.
I strongly recommend it.
Thanks for all!

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Uber-modern and extremely comfortable…

Uber-modern and extremely comfortable apartment in a great location within Graz. Smooth check-in/ out. Powerful shower, well-equipped kitchen and a great balcony to watch the world go by. More spacious than we had thought it would be, even for 4 people. We really enjoyed our stay here.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

It was a great stay!

It was a great stay, super clean and modern, beautiful lounge bar. Good soundproofing. Maybe I missed a bit the personal contact as it's all digital and self check in. But at least in the Bar were nice people and the atmosphere was nice. Great location also.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Building

Very clean, friendly staff, beautiful building. You get everything that you need.
Definitely visiting again in future! Location is very good, cuz u are close to everything!

August 6, 2026
Unprompted review

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