Let´s deal Reviews 

11,691
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 4 out of 5 stars

The site in it self is of course a good place to find a deal, however in my experience there are to many mediocre businesses on that platform. Would highly recommend to check the reviews out before bo... See more

Rated 5 out of 5 stars

We are content with Let's Deal's service, fast, accurate and helpful. We got a defect product from Black Friday's shopping, and after we reported the problem and uploaded the videos, we got fast respo... See more

Rated 5 out of 5 stars

I am really happy with my purchase ,the order come earlier then the delivery date wich was really nice and my husband was really happy.Because i was satisfied with my first purchase i decide to order... See more

Rated 5 out of 5 stars

Good deals overall, works great on offers such as service, restaurant, hotel, etc. Fortunately I haven’t needed to talk to customer service yet. I would avoid the cheap electronics as they aren’t very... See more

Company details

  1. Online Marketplace
  2. Home Improvement Store
  3. Hotel
  4. Restaurant
  5. Spa

Written by the company

Vi älskar känslan när vi får uppleva något helt nytt. Något vi kanske inte hade räknat med att få uppleva – i alla fall inte till en rimlig kostnad. Fast det finns faktiskt en sak vi älskar än mer. Och det är att ge dig samma härliga känsla. Det är ju faktiskt därför vi finns.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.4

All reviews

(11,691)

1,822 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not traceable order

Expected delivery date is already passed, there is no link to follow up my order, I am not even sure when, how or if it will be delivered.

June 3, 2026
Let´s deal logo

Reply from Let´s deal

Hi,

We're sorry that you still haven't received your order. We understand how frustrating it is when a delivery is delayed.

Please contact our customer support, and we'll help you get in touch with the seller. 💙
https://start.letsdeal.se/kontakt/

Rated 1 out of 5 stars

Very disappointing customer service and refusal to refund. Do not recommend



I purchased two vouchers through Let's Deal and later contacted customer service to confirm whether I could use both vouchers myself.

I was explicitly told that I could use both vouchers by customer support over email.I have screenshots.

Based on that information, I kept both purchases and proceeded with the booking process.

Only afterward was I informed by the chiropractor that I could actually only use one voucher myself, making the second voucher unusable for the purpose I purchased it for.

What is most frustrating is not the policy itself, but the way the situation was handled.

When I explained that I had received incorrect information from Let's Deal and that I have screenshots of this communication, customer service simply continued referring to the terms and conditions instead of addressing the fact that their own representative had provided inaccurate information.

I also repeatedly asked for the case to be escalated to a manager. This request was never fulfilled, and I continued receiving the same standard response from the same customer service representative in a very nonchalant way.

As a customer, I expect a company to take responsibility when incorrect information is provided by its own staff. At the very least, I expected the case to be reviewed by a manager rather than dismissed with copy-paste responses.

Instead, I was left with a second voucher that I cannot use, and despite explaining the situation and providing evidence of the information I was given, I was never refunded for that unused voucher.

Very disappointing experience and not the level of customer service I expected. Can't trust a business like this.

May 29, 2026
Unprompted review
Let´s deal logo

Reply from Let´s deal

Hi Betsey,

I'm very sad to hear how you have experienced this situation. We will do our best to clarify even further when a deal only has one use per person to make sure that this misunderstanding does not happen again. You can always reach out to us again if you feel that our representative has not been able to help you and we look forward to looking over your errand again!

Rated 5 out of 5 stars

Recommendation

Easy, valuable and nice choice of deals. Good app to help you spare money and try new places.

May 31, 2026
Rated 5 out of 5 stars

It was a great experience

It was a great experience. I used HIFU to remove fat from my double chin, and my face became noticeably smaller. I'm very satisfied and highly recommend it.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

Boycott this

I never bought a deal through this site that was legit, service providers either stall or make mistakes in booking or really crap for service, latest was a deal i got 30 march, called them on 31st and person at today clinic which was regisyered under another name when you search, , gave me an appointment 10/apr 12.30, i go there no one at the clinic so i called and she said there was no booking in the system and that the person that gives the service is out on training, she was very rude because i got angry they wasted my time and offered lame excuses and did not know how to handle the situation. Shady people to con you out of the bill because lets deal gives only 14 days to return while service providers are shady, Red flag

March 31, 2026
Let´s deal logo

Reply from Let´s deal

Hi Rum Zak!

I'm terribly sorry you have had this experience and I would recommend you to issue contact with us and file this as a complaint. We will help you forth as soon as you issue contact!

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