Lakeland Farm & Ranch Direct Reviews 

77
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting quick responses and a genuine interest in customer success. The products are frequently described as high quality and effective, significantly improving daily tasks and providing great results for users. The overall service experience is consistently smooth, straightforward, and efficient, with customers finding the process easy to navigate from start to finish.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Product

Customers consistently note positive experiences with product, praising the quality and timely delivery of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, politeness, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as pleasant and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been such a pleasant experience!! It has been a lifelong dream to have a farm. I just purchased my first cattle and goat/sheep handling system. Knowing that my animals and employees will health... See more

Company replied

Rated 5 out of 5 stars

Ordered a cattle working system. The ordering process was easy. Sales team was very responsive. Equipment arrived all the way in Florida quite quickly. There was a small issue found during install tha... See more

Company replied

Rated 5 out of 5 stars

Customer service is top notch! They very patiently answered all our Hobby Farm related questions and were not pushing the sale. Working with Lakeland was more like working with a partner who truly was... See more

Company replied

Rated 5 out of 5 stars

Took a Quick Look in the catalogue to see what I wanted, made a phone call to check price and availability, went and picked up an hour later. Very efficient , polite and convenient. This is how busine... See more

Company replied


Company details

  1. Farm Equipment Supplier

Written by the company

We're on a mission to make life easier for farmers across the USA and Canada with quality livestock handling and feeding solutions. We offer premium Horse Stalls, Sheep & Goat Handling Systems, Cattle Handling Systems, and field feeding solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

77 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(77)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service by Kianna

Excellent customer service by Kianna, made the entire process very enjoyable…. In a world that has off-shored most of its customer service representatives, it was a pleasure to speak with a true professional company employee. Thanks again Kianna for all your help and dedication to ensure that my purchasing experience was world-class……Mark W.

June 10, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Thank you very much Mark! We'll make sure to pass this along to Kianna!

Rated 5 out of 5 stars

Iowa Dairy Farmer

Lakeland was easy to work with and very competitive on price. Product was built and delivered in a very timely responsive manner. I paid with credit card. The whole transaction was smooth and trusted. Thanks Lakeland from Iowa! I would buy from them again in a heartbeat! Kianna was great to work with.

May 17, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Thank you very much for your in-depth review Garrett! All we try to do is Make Life Easier :)

Rated 5 out of 5 stars

Kianna was very helpful and no pushy

Kianna was very helpful and not pushy! Thanks for all your help Kianna!

May 12, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Thank you very much for your review Brandon! We're thrilled to hear you had a great experience with Kianna. We'll be sure to let her know!

Rated 5 out of 5 stars

The best customer service

Great customer service. Very helpful and make time to answer questions, give a quote also help tax exempt questions. Nowadays most companies think the norm is “ they used to wait” so I reply tomorrow; not here it's in minutes and you get friendly help and service. Thank you, we appreciate it!

May 11, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Namib, thank you very much for your review! We couldn't be happier that you had such a great experience with our team. Making life easier for our customer is always priority #1!

Rated 5 out of 5 stars

Quality products

Quality products, very prompt to
Reply to questions, customer service is excellent. Replied to my questions even when store was closed.

April 26, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Thank you for your stellar review Jaye! We're glad to hear you were well taken care of even beyond our regular hours of operation.

Rated 5 out of 5 stars

GS 300 👍

fast shipping and helpful on the phone 👍

April 13, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Thanks so much Jarred! Would love to see some pics of your setup & to hear your feedback on how the equipment is making your life easier for your operation.

Rated 5 out of 5 stars

Goat/sheep handling

Quick response after my inquiry. Good knowledge of product lines. Good listening regarding my farm needs. Recommended practical solutions for my needs without overselling. Great experience

April 12, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Thank you very much Jenn. At the end of the day, our main aim is and always will be to make life easier for farmers & ranchers - bar none!

Rated 5 out of 5 stars

Very informative and knowledgeable…

Very informative and knowledgeable about the equipment.
If the equipment is as good as the people to deal with, it will be great!

April 10, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Ryan, thanks so much for your review! We're looking forward to hearing if our equipment lived up to your test!

Rated 5 out of 5 stars

Calvin was great to work with

Calvin was great to work with. I’ve got a feed bin on its way to help me with my herd of mule deer!

April 6, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Thank you Mike! Send some pics of those feeders in action once you get them - we'd love to see them!

Rated 5 out of 5 stars

They had my information from one small…

They had my information from one small order several years ago and that made this order much easier

April 6, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

We just want to make life easier for farmers & ranchers. Thanks very much David!

Rated 5 out of 5 stars

Exceptional customer service

Everything from the initial website search to speaking with David (the gentleman who helped me throughout the entire process) was exceptional! David worked with me to figure out the best options for our horse stalls. I'll certainly use Lakeland Farm & Ranch for my equestrian barn needs.
Thank you

March 20, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Rick, thank you very much for your review! We'd love to see some photos of your horse stall setup. We'll pass this along to David as well :)

Rated 5 out of 5 stars

I really liked how easy it was to…

I really liked how easy it was to communicate and get different opinions on the stalls. I was able to see several different stall combinations until I figured out what stalls I wanted.

March 26, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Thank you very much for your stellar review Derrick! We would love to see some pictures of your new stalls!

Rated 5 out of 5 stars

The best

Ross answered all of my questions and hot me what I wanted for a very good price.

March 16, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Thanks so much for your review! We'll pass this along to Ross :)

Rated 5 out of 5 stars

Great customer service and competitive pricing

Great customer service and competitive pricing

My sales rep was very helpful and responsive throughout the process. They were timely in their communication and also respected my preferred contact method, which I really appreciated.

The pricing was very competitive compared to other options I looked at. I haven’t received my shipment yet, but based on the service so far, I’m expecting the quality to match the experience.

Overall, a very positive experience so far — thank you!

March 4, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Thanks so much Sandy! We can't wait for you to receive your equipment.

Rated 5 out of 5 stars

Lakeland c- series calving pen

Lakeland c- series calving pen. Delivered in two weeks to Ontario. Communication. On how it works and answered all my questions before I ordered it. Easy to set up. Used it three times with great results. Thank you Lake land.

February 7, 2026
Unprompted review
Lakeland Farm & Ranch Direct logo

Reply from Lakeland Farm & Ranch Direct

Thank you Ross for your review! Super glad to hear the calving pen has helped make your operation safer & smoother!

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