The dress was poor quality
The dress was poor quality. It didn't fit so we wanted to return it. The return process was a big hassle. They wouldn't respond and only offered a partial refund.
March 31, 2026
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Company details
Written by the company
Laveliya is a perfect online store which is the best choice for your special occasion to realize your queen dream. We offer the latest styles of dresses for all occasions. Whether it is a romantic and elegant wedding dress, or a lovely sexy prom dress, are all unique designs and distinctive fashion.
Contact info
Ottawa, Canada
- service@laveliya.ca
- laveliya.ca
3.2
Average
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Shipping was so fast
Shipping was so fast! I got my dress 10 days before prom. It's perfect for seniors who want to look beautiful at the school dance without spending a fortune.
February 6, 2025
Reply from Laveliya CA
Dear customer,
We are incredibly grateful that you took the time to share your wonderful feedback about the dress and service.
Customer satisfaction is our top priority and we are thrilled you enjoyed working with us.
We are pleased about the future and look forward to bringing you more exciting and loved dresses.
Thank you again for your support and trust!
Best regards,
Laveliya Customer Service Center
I was a bit unsure before getting my…
I was a bit unsure before getting my dress, but it turned out great! The color, fit, and quality were exactly what I wanted. It's worth the money.
December 9, 2024
Reply from Laveliya CA
Dear customer,
We are incredibly grateful that you took the time to share your wonderful feedback about the dress.
Customer satisfaction is our top priority and we are thrilled you enjoyed working with us.
We are pleased about the future and look forward to bringing you more exciting and loved dresses.
Thank you again for your support and trust!
Best regards,
Laveliya Customer Service Center
This gown is exquisite
This gown is exquisite, sequin fabric makes me shine under the light. I'm badly content with this purchase!!
January 2, 2025
Reply from Laveliya CA
Dear customer,
We are incredibly grateful that you took the time to share your wonderful feedback about the dress.
Customer satisfaction is our top priority and we are thrilled you enjoyed working with us.
We are pleased about the future and look forward to bringing you more exciting and loved dresses.
Thank you again for your support and trust!
Best regards,
Laveliya Customer Service Center
My dress arrived right on time
My dress arrived right on time, and I'm really impressed! It's well-made with great material, and honestly, it looks even better than in the photos on the website.
December 17, 2024
Reply from Laveliya CA
Dear customer,
We are incredibly grateful that you took the time to share your wonderful feedback about the dress and service.
Customer satisfaction is our top priority and we are thrilled you enjoyed working with us.
We are pleased about the future and look forward to bringing you more exciting and loved dresses.
Thank you again for your support and trust!
Best regards,
Laveliya.ca Customer Service Center
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