Lost Empire Herbs Reviews 

5,715
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 514 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, often noting significant positive impacts on their energy and well-being. The user-friendly website, providing detailed information and helpful articles, makes the ordering process simple and efficient. Many highlight the customer service team for being friendly, professional, and quick to resolve issues. However, some customers noted that products did not always yield immediate results or, in a few instances, did not work for them at all. A small portion of people experienced issues with orders not arriving or being significantly delayed, sometimes due to address capture errors or lost mail. Additionally, some reviewers mentioned delayed responses from customer service, which caused concern regarding their initial orders.

What people talk about most

Product

Consumers find product to be positive, consistently praising the excellent quality and effectiveness of the... See more

Quality

Users describe positive interactions with quality, consistently praising the excellence and effectiveness of... See more

Order

Customers consistently note positive experiences with order, praising the ease and efficiency of the ordering... See more

Website

Reviewers highlight positive aspects of the website, frequently praising its ease of navigation and the... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m turning 65 in a few days and as we know as we get older r body changes so every time I look at Facebook I see all kind of ED meds. Crazy,but I took pine pollen about a year ago and worked great so... See more

Rated 5 out of 5 stars

Easy to find products throughout the site. Logan's videos and product descriptions are tremendously helpful, well written, and easy to understand . They are a great asset in assisting one in choosin... See more

Rated 5 out of 5 stars

Original order was returned due to improper address, staff stepped up and got a replacement sent out quickly. Only 3 days in on starting with my herb selections, but already notice an increase in... See more

Rated 5 out of 5 stars

The outstanding packing and prompt delivery of the product(s) make me understand why you are ranked well over 99 percent in customer satisfaction.Thank you for everything and we will do business agai... See more


Company details

  1. Vitamin and Supplements Store
  2. Herbal Medicine Store

About Lost Empire Herbs

Written by the company

At Lost Empire Herbs, we believe your body was built for vitality—not fatigue, fog, and decline. Reclaiming that natural energy means going back to the source: the potent herbs of nature, delivered in their purest and most powerful forms.

Founded by a three brothers, herbalists, athletes, and health seekers, our mission is to help you optimize performance, resilience, and well-being using time-tested botanical allies—like our flagship Pine Pollen Powder, Capsules and Pine Pollen Tincture, renowned for its phytoandrogenic support and hormone-balancing effects, now with science backing it's free testosterone boosting capabilities.

Features some barely known herbs like Cistanche for blood flow to Polyrhachis Black Ant Extract for mitochondrial performance. There's a wide range of high quality herbal extracts available in powders, capsules, tinctures and spagyric tinctures.

Unlike many competitors, we go beyond the industry minimums for safety with third party lab testing. Our transparently published heavy metal standards exceed competitors ensuring every batch is safe, clean, and effective.

But our commitment doesn’t stop at the bottle. We empower our community with in-depth educational content, real customer stories, expert videos, and personalized support to help guide your herbal journey. You’ll find practical guidance across our blog, product pages, and videos—because we believe informed customers get the best results. Lastly, everything is backed by our high class customer service and a 365 day money back guarantee. Try the herbs, you be the judge if they're working for you or not, and if not you don't have to pay.

If you're tired of cookie-cutter supplements and shady tactics, welcome to a company that values transparency and transformation.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(5,715)

514 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is the nastiest stuff I have ever…

This is the nastiest stuff I have ever tasted and I did not have any directions and now I am out $100.00 Will never order from them again

March 28, 2026
Lost Empire Herbs logo

Reply from Lost Empire Herbs

Hi Suzanne - we do have a return policy. Herbs are natural supplements, and we do not artificially flavor anything.

Rated 2 out of 5 stars

It’s ok I guess didn’t notice any…

It’s ok I guess didn’t notice any difference with this as I have with other brands, I realize it is expensive to harvest but for the amount of shilijit you get and the amount you have to pay, I WILL NOT be buying this brand anymore.

April 13, 2026
Rated 5 out of 5 stars

GOT TO WORK WITH THE CHAMPION OF CUSTOMER SERVICE

Along with some other items, I ordered the 4oz Pine Pollen tincture. When I received the package and opened it, there was a strong smell of pine pollen, and the bottle was just a little over half full. I called and was asked to leave a message concerning this. Shortly after, I got a call back from an extremely pleasant and positive young lady whose name was Kelli, I believe. She apologized and said she'd get me a replacement out right away, and that is just what she did!
That young lady is a credit to your company.
Cheers,
Mark K., a longtime customer going back to the early Superman Herbs days.

March 17, 2026
Rated 5 out of 5 stars

Excellent company

Excellent company. I've only ordered a couple of items from them, but I got them quickly and at a very good price. Their products are excellent. No complaints whatsoever.

December 22, 2025
Rated 3 out of 5 stars

Thor’s Hammer

powder is exactly what i expect, works perfectly as advertised.. Unfortunately weeks later they sent me advertisements by mail Related to the same product, i'm not the one who checks the mail in my house >enveresing< these people have no sense of discretion, ant extract make me Throwout.. i wish i could exchange it for something else, But i'm afraid the warranty period has already expired :( i also tried Black Maca. & Pine Pollen.

September 9, 2025
Unprompted review
Lost Empire Herbs logo

Reply from Lost Empire Herbs

Thank you for sharing this with us, Ricardo!
I'll reach out to you directly to see if there's something we can do for you.

Rated 5 out of 5 stars

Your Excellent Service is Appreciated

The outstanding packing and prompt delivery of the product(s) make me understand why you are ranked well over 99 percent in customer satisfaction.Thank you for everything and we will do business again.
Paul

April 11, 2026

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