Open Shop Marketplace Reviews 

22
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Online Marketplace
  2. Computer Accessories Store
  3. Computer Desk Store
  4. Hi-fi shop
  5. Store

Written by the company

In Ireland, OPENSHOP is one of the most widely used online marketplaces for buying and selling various products. It empowers Irish businesses by fostering a thriving ecosystem through an intuitive platform. Through seller verification, entrepreneurs can showcase their products, increase visibility, attract customers, and build trust. We provide all the necessary tools for businesses to flourish and succeed.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(22)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

TCL 55C805 - Open Shop

... excellent, everything as per product information, product in better conditions as expected. Extrem swift delivery (6 days to Germany) - reliable shop/dealer, absolutely recommandable...

January 8, 2024
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Thank you TBN for this wonderful review. We highly appreciate this :)

Rated 4 out of 5 stars

Straightforward purchase and received…

Straightforward purchase and received item that was packaged well. Not getting 5 stars as couldn't purchase item when it was in UK sterling, had to change to Euro then website changed to exclude Sterling so not sure what happened there. Item stated a spec which I interpreted incorrectly which was disappointing.

December 26, 2023
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Thank you Will for your review. The issue was that our payment method don't support UK sterling, as our company is in Europe. But we are working on this to fix this issue. Thank you for letting know about this.

Rated 5 out of 5 stars

Perfect

Good price, fast delivery, perfect condition

December 21, 2023
Open Shop Marketplace logo

Reply from Open Shop Marketplace

We are always try to do the best in this direction. Thank you for your nice review :)

Rated 5 out of 5 stars

ALL OK

everything perfect, extremely careful packaging

November 17, 2023
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Thank you Edoardo for your review. Much appreciated :)

Rated 5 out of 5 stars

Best order i ever made

Everything. From the moment i ordered my item till the perfect delivery. U are great

November 16, 2023
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Thank you Maja for this nice review. Highly appreciated! :)

Rated 5 out of 5 stars

Perfect shop

Perfect shop, solve all my problems.

November 6, 2023
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Thank you Mykyta for your appreciation. We are doing our best to make customers happy :)

Rated 5 out of 5 stars

Got a TV for half the price

Got a new TV for half the price and support is amazing. Fast delivery as well. TnT is a little sketchy, but that's not something Open Shop can control :)

October 19, 2023
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Thank You Axel for this amazing review :) . As you mentioned, there are some things we cannot control, like delivery agents, but we always strive to give our best and to make our customers happy.

Rated 5 out of 5 stars

NEWS

ORDER DELIVERED WITHIN THE AGREED TIME

October 9, 2023
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Thank you Mihail for your time and for this 5 star review. We do our best to deliver parcel's on time.

Rated 5 out of 5 stars

all ok

everything ok

September 27, 2023
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Thank you Vincenzo for your time and this nice review. Highly appreciated and you are always welcome to our shop :).

Rated 1 out of 5 stars

Their return policy sucks

September 26, 2023
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Hi Sandra,
Thanks for taking time to write your opinion.. For us is important any opinion.
OpenShop has one of the most present and up to date Customer Care. Can you name an online shop with such in real time support?
In Terms&Conditions and our policies, we pointed exactly the specific of our Business and all Return and Refund Policy.
You decided "on the go" to return the product, without a clear and sustainable reason.
With all our Respect to you, Your statement that the Return Policy is sucks is absolutely unrealistic, inappropriate and incorrect.
I'm sorry that you didn't manage to have a positive and beautiful experience with OpenShop.
At the unique prices and products that we offer, I hope you’ll still have pleasant shopping experiences with Open Shop.

Rated 5 out of 5 stars

My experience with Open Shop is very…

My experience with Open Shop is very positive. I bought a speaker system from them. The price was the best on a market, their customer service and care during a booking and shipment was excellent. Their communication with a customer is great. If I'll be needing something to buy, I'll be definitely shop with them in a future. Thank you very much.

September 1, 2023
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Hi Richard, thank you for taking the time to leave this nice review.
We are really happy to hear you have had such a good experience with us.
Thank you for shopping with us and see you next time :) .

Rated 5 out of 5 stars

A Marketplace Worth Looking At

Open Shop is an excellent marketplace! With great products and great value, but definitely not expensive! A big thumbs up for me :)

August 5, 2023
Unprompted review
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Thank you :)

Rated 3 out of 5 stars

Not Happy

I have already review this service and I was told 5 to 7 working days for delivery. I ordered on the 8/08/2023 and it is now 19/08/2023. Amazon would have been a better option.

August 19, 2023
Unprompted review
Open Shop Marketplace logo

Reply from Open Shop Marketplace

Hello Aidan, we can totally understand your unhappiness!
We are sorry for this inconvenience, but this is the delay from fastway delivery courier and not from OpenShop platform. We dispatched your parcel already on August 10. Sorry again for this delay. You will get your parcel soon..
Hope for your understanding.

Show reviews in all languages. (22 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look